Kia Telluride problems
The Kia Telluride is a mid-size crossover SUV with three-row seating manufactured and marketed by Kia since 2019. Positioned above the smaller Sorento, the Telluride was previewed as a concept car in 2016, with the production model debuting in the spring of 2019 as a 2020 model. It shares components and specifications with its sister model, the Hyundai Palisade, including its engine, transmission, and wheelbase. Named after the town of Telluride, Colorado, the Telluride is the largest vehicle Kia has manufactured in the United States.
Overview
The production version of the Telluride was launched at the 2019 North American International Auto Show in January. Previously, the Telluride was displayed as a customized version inspired by fashion designer Brandon Maxwell's Texas-inspired collection, at New York Fashion Week in September 2018. The overall design is similar to the 2016 concept except for the front end which was completely redesigned.
The Telluride is the first Kia designed specifically for the US market, with the design work handled at the Kia Design Center in Irvine, California. The production version Telluride is powered by a 3.8-liter Lambda II V6 Atkinson cycle gasoline engine rated at 291 hp (295 PS; 217 kW) and 355 N⋅m (36.2 kg⋅m; 262 lb⋅ft), paired with an eight-speed automatic transmission and either front-wheel drive or all-wheel-drive.
The Telluride features four drive modes – Smart, Eco, Sport and Comfort. Snow and AWD Lock modes are also available for specific driving conditions, and the on-demand electro-hydraulic AWD system with multi-plate clutch plate constantly redistributes power to both axles. In Eco and Smart modes, power is completely routed to the front wheels, whereas Sport mode splits the power down to 65 percent front, 35 percent rear.
The standard towing rate for this SUV is rated at 5,000 pounds (2,300 kg), and it also features the optional self-levelling rear suspension where the ride height is automatically calibrated depending on vehicle load to optimise control and stability.
The Telluride is not marketed in South Korea as it is only produced in the United States, whereas its Hyundai counterpart, the Korean-built Palisade is marketed there instead. Exports from the West Point, Georgia plant to the Middle East started in February 2019. Kia limited exports of the Telluride to around 3,000 units annually.
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Kia Telluride model years
Common Kia Telluride problems
The Kia Telluride, a midsize crossover SUV, has gained popularity since its release in 2020, earning awards such as the 2020 World Car of the Year, 2020 North American Utility Vehicle of the Year, and 2020 MotorTrend SUV of the Year. However, despite its accolades, the Kia Telluride has faced several common problems that have disappointed many customers seeking a reliable, safe, and affordable SUV.
One of the most common complaints among Kia Telluride owners is defective windshields. According to the National Highway Traffic Safety Administration (NHTSA), 98 out of 166 complaints about the 2020 Telluride relate to visibility and windshield issues.
Another area of concern for Kia Telluride owners is transmission problems. The NHTSA has received multiple complaints regarding transmission issues, including sputtering, jumping, and difficulty shifting gears.
Engine problems are also a significant concern for Kia Telluride owners. Some of the most commonly reported engine issues include engine ticking noises, cold start engine squealing, engine failing to start, and overheating.
In summary, the Kia Telluride has faced several common problems that have disappointed many customers. These issues include defective windshields, transmission problems, collision warning system failures, heating and cooling system malfunctions, and engine problems. While Kia has not issued recalls for all of these issues, the company has offered free replacement windshields to some owners and has addressed certain problems through recalls and software updates. It is crucial for Kia Telluride owners to stay informed about these issues, address any problems promptly, and maintain regular vehicle maintenance to ensure their safety and satisfaction with their vehicle.
Does Kia Telluride have any issues?
Kia recalls more than 427,000 Telluride SUVs due to defect affecting parking safety. NEW YORK (AP) — Kia is recalling more than 427,000 of its Telluride SUVs due to a defect that may cause the cars to roll away while they're parked.
Is Kia Telluride really reliable?
According to topspeed.com, the Kia Telluride is a reliable option. Although it's only been out for a few years, it's proved itself in that time. According to motorbiscuit.com, the car scores 85⁄100 in dependability. It's a quality choice if you care about the reliability of your vehicle.
What is the engine problem with the Kia Telluride 2024?
Defective Kia Engine Valve Springs a Fire Risk
The automaker warns drivers that the springs could break when they are driving their SUV. If that happens, the driver could experience a loss of drive power and there is the potential it could cause a hole in the engine block.
What is the life expectancy of a Telluride?
According to vehiclehistory.com, a standard Kia Telluride will last around 200,000 miles with proper maintenance and care.
Percentage distribution of complaints by Kia Telluride years
We have researched Kia problems and analysed all the complaints filed against Kia Telluride cars and compiled the top 5 most problematic Kia Telluride model years:
Below you can see the percentage distribution of known problems by Kia Telluride model years.
Distribution of the number of complaints by Kia Telluride years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Kia Telluride car problems categorized by type of issue
After analysing all complaints related to Kia Telluride , it was concluded that the most common issues with these cars are:
- Visibility/wiper problems
- Unknown or other problems
- Exterior lighting problems
- Electrical system problems
- Power train problems
The graph below shows statistics for all Kia Telluride vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Telluride model years
A total of 23 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Telluride model years
There were a total of 6 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Telluride model years
There were a total of 24 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1107 complaints about various vehicle components related to the Kia Telluride . Below are the 25 most recent complaints reported for Kia Telluride vehicles.
Latest 25 complaints
Kia Telluride 2022
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-25
- VIN: 5XYP3DHC5NG
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: Sunroof is stuck in an open position unable to be closed. Upon attempting to open the sunroof, the deflector snapped off the assembly and the sunroof track broke. Took car to dealership (Raceway Kia, 4044 US-9, Freehold, NJ 07728) for service. Dealership indicated the sunroof is beyond repair and requires installation of an entirely brand new sunroof assembly at a cost of $5730 because it occurred outside the warranty (warranty expired at 60,000 miles and the car had 70,463 miles when sunroof broke). They were unable to manually close the sunroof as a temporary solution. Therefore, the sunroof remains open due to the broken track and is covered with plastic to avoid the elements. There were no prior symptoms indicating that the sunroof would break in this way. In fact, in three years of ownership, the sunroof was rarely used and only opened a handful of times before breaking. At this time of this writing, the sunroof is available for inspection while I look for more economical means of repair versus the dealership's plan to replace the entire assembly.
Kia Telluride 2022
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-22
- VIN: 5XYP5DHC3NG
- Components: ELECTRICAL SYSTEM,STRUCTURE
- Summary: The sunroof broke while being opened which required immediate repair since it was propped open. The only fix according to the dealer was to replace the entire unit which cost more than $5k with parts and labor
Kia Telluride 2024
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-21
- VIN: 5XYP64GC7RG
- Components: VISIBILITY/WIPER
- Summary: Windshield cracked.
Kia Telluride 2020
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-18
- VIN: 5XYP3DHC3LG
- Components: ENGINE
- Summary: Engine is burning oil deal ship says noting is wrong with the car so then where is the oil going if it does not have any leaks at all
Kia Telluride 2020
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-18
- VIN: 5XYP24HCXLG
- Components: EXTERIOR LIGHTING
- Summary: The headlights perform poorly when fully functional, one is out and when I replaced the light it still is not working and now that one is out I am scared to drive at night for fear of hitting a child or pet in my complex. And i will not allow my son to drive because he may get seriously hurt as well. This issue needs to be resolved as to why the headlights just go out and are not fixable with a bulb replacement.
Kia Telluride 2020
- Date Of Incident: 2024-05-16
- Date Complaint: 2024-10-17
- VIN: 5XYP64HC6LG
- Components: VISIBILITY/WIPER
- Summary: One morning when I went to get into my car I noticed a large crack approximately 12in in length across my windshield. There had been no noticeable chips in the windshield prior and there was no sign of being hit of any kind. I took the car to be looked at by a family member in glass and he said the issue is a manufacturing issue and the glass is thin and unsafe. The dealer said they won’t replace because it isn’t in the date range involved in the class action lawsuit. Since this I have had several more chips and the crack now runs all the way across the glass and extends up and down
Kia Telluride 2021
- Date Of Incident: 2024-10-04
- Date Complaint: 2024-10-17
- VIN: 5XYP54HC3MG
- Components: VISIBILITY,STRUCTURE
- Summary: Sunroof/moonroof will no longer close. It is stuck in the open position and this will cause water to enter the cabin if it rains. The vehicle was examined by the dealer and they confirmed that a component is fault and will need to be replaced. No warning lamps or additional symptoms were noticed prior to the sunroof malfunctioning. The vehicle only has 44,100 miles.
Kia Telluride 2021
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-15
- VIN: 5XYP34HC2MG
- Components: STRUCTURE,UNKNOWN OR OTHER
- Summary: Was opening the sunroof and heard a popping sound. Wind deflector arm broke and now the sunroof will not close all the way leaving the risk of interior of car getting wet and creating mold since I live in an already humid climate.
Kia Telluride 2024
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-13
- VIN: 5XYP6DGC0RG
- Components: UNKNOWN OR OTHER
- Summary: Sunroof shattered while driving. Nothing struck the glass, we were not around any other vehicles, etc. it just exploded. The slide was closed, so no glass fell in vehicle.
Kia Telluride 2020
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-13
- VIN: 5XYP34HC1LG
- Components: UNKNOWN OR OTHER
- Summary: Paint peeling from 2020 Kia Telluride. It seems to be a known issue with many Kia Telluride owners experiencing the same paint defects. This is a serious quality issue, I've had many vehicles for 10+ years and never experienced the issues I'm having with this car. The car has under 50000 miles and for it to be peeling like this seems to be a manufacture defect. Kia has refused to fix the issue as they claim its not under warranty.
Kia Telluride 2020
- Date Of Incident: 2024-10-12
- Date Complaint: 2024-10-12
- VIN: 5XYP6DHC3LG
- Components: UNKNOWN OR OTHER
- Summary: The sunroof snapped when opening appears the wind deflector had broken in the corners
Kia Telluride 2021
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-11
- VIN: 5XYP34HC0MG
- Components: UNKNOWN OR OTHER
- Summary: I have it so the doors do not automatically unlock when I arrive somewhere. When I arrive at a destination and put the car in park, the people in the backseat cannot pull the handle to get out. If the child safety lock (which is a button on the door handle with the window and lock buttons) is ON, the back windows and the door latches do NOT work. If the child safety lock is OFF, the windows work but the door still cannot be opened using the latch. This seems like a safety issue to me, since most people will reach for the latch in an emergency, but they can't get out. I have to push the unlock button form the driver door. If it is pushed on the front passenger door, it will not unlock the back doors.
Kia Telluride 2020
- Date Of Incident: 2024-04-18
- Date Complaint: 2024-10-08
- Fire: 1
- VIN: 5XYP64HC4LG
- Components: POWER TRAIN,ENGINE
- Summary: We contacted Kia US after taking the Kia Telluride to a Kia service station for an oil change.The service tech told us that they were not going to do an oil change because,”the Telluride was a ticking time bomb.” This was said in front of the Kia service Mgr.We were very nervous driving the vehicle because no one explained what that meant.Shortly after the service appointment, the Telluride’s engine caught on fire.We call Kia US that same day to open up a case.We explained all the issues we had with the Telluride (windshield issues, headlight issues, main display screen issues, luggage rack issues, sunroof, drive shaft, wiper fluid filter issues), to include the engine. After paying an attorney to provide all documents that Kia US requested from us, including every oil change receipt for the Telluride, Kia US only offered to only pay for the parts for the driveshaft/engine fire issues. To make matters worse, the Kia service department said that the 100+ parts needed to repair the engine, were on back order. Our Telluride’s engine caught fire in April and Kia US has done nothing for us, even though the issues are under 2 recalls. This is unacceptable for a manufacturer to ignore recalls, especially when it comes to the safety of people, families and children. We contacted Kia US for 6 months with no help from them. We sent registered/certified letters to Kia US executives, legal Dept, Kia Finance and the last communication from Kia US was that they are not doing anything for us- no repairs for the recalls, even though we mentioned the recalls associated with our Vin/Telluride. They are completely disregarding the entire situation. Since then, we have had to find another option for transportation since we have been without the Telluride for 6 months. Kia US needs to take back the Telluride and either provide us with a safe/working vehicle or reimburse us for what we have spent on the Telluride. Thank you for your assistance. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Kia Telluride 2020
- Date Of Incident: 2024-05-15
- Date Complaint: 2024-10-06
- VIN: 5XYP54HC1LG
- Components: STRUCTURE
- Summary: White Pearl paint flaking off front of car above windshield
Kia Telluride 2020
- Date Of Incident: 2024-10-05
- Date Complaint: 2024-10-05
- VIN: 5XYP5DHC6LG
- Components: UNKNOWN OR OTHER
- Summary: Paint peeling off car
Latest 5 recalls Kia Telluride
The National Highway Traffic Safety Administration (NHTSA) has issued 23 recalls for different components of the Kia Telluride.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Kia Telluride 2021
- Report Received Date: 2024-06-05
- Manufacturer: Kia America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SEATS:FRONT ASSEMBLY:POWER ADJUST
- Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
- Consequence: A fire increases the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
- Model: Kia Telluride 2023
- Report Received Date: 2024-06-05
- Manufacturer: Kia America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SEATS:FRONT ASSEMBLY:POWER ADJUST
- Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
- Consequence: A fire increases the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
- Model: Kia Telluride 2022
- Report Received Date: 2024-06-05
- Manufacturer: Kia America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SEATS:FRONT ASSEMBLY:POWER ADJUST
- Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
- Consequence: A fire increases the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
- Model: Kia Telluride 2020
- Report Received Date: 2024-06-05
- Manufacturer: Kia America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SEATS:FRONT ASSEMBLY:POWER ADJUST
- Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
- Consequence: A fire increases the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
- Model: Kia Telluride 2024
- Report Received Date: 2024-06-05
- Manufacturer: Kia America, Inc.
- Park Out Side: 1
- Park Out Side: 1
- Components: SEATS:FRONT ASSEMBLY:POWER ADJUST
- Summary: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
- Consequence: A fire increases the risk of injury.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
Latest negative Kia Telluride car reviews
Latest positive Kia Telluride car reviews
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Vehicle year: 2020
We recently purchased an SX-Prestige AWD over Labor Day Weekend and have been extremely satisfied with our decision. The EPA estimate is fairly accurate, as we primarily drive in Eco mode and average about 19 mpg in the city and 25-30 mpg on the highway. We researched extensively, reading both consumer and critic reviews, and found that everyone has been looking at this new vehicle very favorably. At this point, demand is still exceeding supply, so a good deal is considered MSRP. While several dealers are marking up the vehicle well above MSRP, we were able to find a very reasonable price point. The cabin feels very luxurious, with Nappa Leather Seats, and the trunk is spacious even with the 3rd row up. There is plenty of legroom in the 3rd row, and the Highway driving assist feature is a lot like our Tesla autopilot system in our model 3. Additionally, there are lots of safety features throughout the vehicle. Pros include a luxurious cabin with Nappa Leather Seats, attractive exterior aesthetics, heated and ventilated seats in 1st and 2nd rows, a moonroof that opens up the cabin for rear passengers, an Alcantara Suede Like Headliner, a HUD which includes BSI and Navigation Directions, 21 Cubic Feet of storage with 3rd row up, plenty of legroom in the 3rd row even for adult passengers, plenty of USB ports and cupholders throughout the vehicle, attractive glossy black 20
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Vehicle year: 2023
I understand your frustration with the vehicle you were considering. It seems that finding the exact model you wanted was difficult and ordering one would have taken months. Additionally, the digital instrument panel was a concern for you, especially on sunny days when it may be difficult to read. I can relate to your experience with similar trucks at work. It's great to hear that you have found a solution that works for you and have ordered a new Chevy Blazer with dial gauges. Thank you for sharing your thoughts on the design of these panels.
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Vehicle year: 2023
I recently purchased a 2023 Telluride with the SX Prestige Package and added the X-Line. It has been running great with no problems, even after turning 8K miles. Although I requested a hitch, it was taken off the order due to KIA not providing the wiring harness because of fires. However, I was able to find out that a new hitch and wiring harness is now available from KIA, along with a fascia for the bumper where the cutout should be. Additionally, there is a replacement power latch that prevents the tailgate from opening by itself. I tried to get the new latch separately, but was told that it was included with the new wiring and tow package and cannot be purchased separately. The complete tow package costs $798.00 with about 4 hours of labor, making the total cost close to $2000.00. Although the dealer wouldn't budge on the price after buying a $53K vehicle, I contacted another dealer and was able to purchase the wiring harness and replacement power latch for a penny. I'm currently out about $148.00, but it was worth it. All I need now is to buy the hitch and my body shop will gladly install everything. While the parts are expensive, I was able to find a dealer who prices their products about one third of the cost. KIA parts are marked up by dealers at a whopping 50 percent.
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Vehicle year: 2022
I'm so glad to hear that you're enjoying your 2022 Telluride! It sounds like it has a lot of great features, like smooth driving, many safety features, and comfortable leather seats. The moonroof, both front and rear, must be a real treat on sunny days! Your choice of white exterior with black rims and tan interior sounds like it looks amazing! Thank you for sharing your positive experience with us!
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Vehicle year: 2020
I recently purchased the Telluride EX in dark moss with grey interior and towing package after a visit to a Kia dealership with my husband. I was initially hesitant about buying a Kia, but I am so impressed with the car's value, quality, and handling. We compared it to Subaru, Honda, Jeep, Hyundai, Volvo, and Nissans, and the Telluride outperformed them all. I was sold within half an hour and ended up choosing the EX AWD with bench seat layout and 18-inch wheels. As a nurse, I need to be able to get to work in the snow, so the AWD was a must-have. Although we won't use the third row often, the cargo space with the seats folded down will come in handy. The heated/cooled seats and heated steering wheel were also important features for me, which the EX had. The gas mileage is impressive, and the safety features are incredible, with lane assist and cruise control settings that make driving a breeze. The dark moss with grey interior is stunning, and the interior design is beautiful and easy to navigate. The legroom in the second row is tremendous, and the kids are more than comfortable. The only downside is that as a short driver at 5'2undefinedMy only other issue is that the wireless phone charging area is too narrow for larger phones. Most newer phones are on the larger side and they are too long to lay flat in the designated spot.
Are you having problems with your Kia Telluride?
Elian Yundt 2025-09-27
Vehicle year: 2024
I purchased a 2024 Kia Telluride less than 3 weeks ago, and unfortunately the AC failed due to road debris damage. Despite the car's bumper to bumper warranty, the condenser is not covered and the repair cost is estimated to be between $1800-$2600. However, I am confident that Kia will rectify this issue and provide a satisfactory solution. While the lack of a loaner car is inconvenient, I trust that Kia will do everything in their power to make this right. I would still recommend the Kia Telluride to others, but caution them to be aware of potential road debris damage to the condenser. Thank you for your attention to this matter.
Richie Towne 2025-09-26
Vehicle year: 2024
The 2023 SX-P XLine is experiencing multiple warning lights, and despite taking it to the dealer, I was informed that an appointment would not be available for over two months. As an authorized dealer is required to work on the car, this leaves me with limited options. However, I firmly believe that this situation is unacceptable and Kia should take responsibility for it. While it may be a challenge to ensure consistent quality, customers should not have to gamble on the reliability of their vehicle.
Raymond Kemmer 2025-09-17
Vehicle year: 2024
I recently purchased the upgraded 2023 Kia Telluride Xpro due to its increased towing ability. However, I was disappointed to find out that the model doesn't come with a trailer hitch and I had to pay extra to get it added. Unfortunately, the design has changed and there are no trailer hitches that can be added. Additionally, the electrical towing harness has been recalled on the Tellurides, so there isn't any electrical hook up available. The vehicle also doesn't self-level despite being advertised as having a self-leveling rear suspension. When I asked about this at the dealership, I was informed that it's just a stronger shock and spring. The gas consumption is advertised as 24/18, but my Xpro only gets 19 on the highway and 17 in the city, averaging a little above 18 overall. This may be due to the vehicle being geared for towing, which unfortunately I cannot do because of the lack of a trailer hitch. Overall, I hope this feedback helps improve the design of the Kia Telluride Xpro for future customers.
Fidel McGlynn 2025-09-16
Vehicle year: 2024
My transmission was fixed and Kia was great. They listened to my concerns and my dealership was also great. The Telluride is now fixed and is as great as my other Kia's have been. Although it took approximately two months to get it back, I am satisfied with the outcome. I have been a loyal Kia customer and have never had any issues until my 2023 Telluride SX Prestige X-Line. Despite the transmission issue at less than 300 miles, I am confident in the quality of Kia's vehicles. Although I am paying for the repair and it will take some time, I trust that Kia will deliver a high-quality product. While I did experience some frustration with Kia's customer service, I am confident that they will continue to improve their service. Overall, I remain a satisfied Kia customer and look forward to continuing my relationship with the brand.
Destin Hamill 2025-09-13
Vehicle year: 2023
In March of this year, our 2023 Kia Telluride (3rd Kia in a row), that we lease through Kia, was involved in an accident. Since then, our Kia has been sitting at the repair shop awaiting parts that Kia cannot provide. Despite numerous attempts to resolve the issue, Kia has failed to provide a satisfactory solution. As a result, we have been forced to consider alternative options. We are disappointed with the lack of support from Kia and will be exploring other options to resolve this issue. Thank you for your attention to this matter.