Hyundai Palisade problems
The Hyundai Palisade (Korean: 현대 팰리세이드) is a mid-size crossover SUV manufactured and marketed by Hyundai Motor Company since late 2018, replacing the Maxcruz (also known as Santa Fe XL outside of South Korea) as the flagship SUV under the Hyundai brand.
The term palisade means a fence of defensive stakes or a series of coastal cliffs — the latter recalling the neighborhood of Pacific Palisades, Los Angeles or the nearly forty mile Hudson River palisade, running north from opposite Manhattan.
Overview
The Palisade debuted at the 2018 Los Angeles Auto Show on November 28, 2018, having been previewed by Hyundai's Grandmaster concept of June 2018. The Palisade is Hyundai's largest passenger vehicle to date, measuring 4,980 mm (196.1 in) long with a wheelbase of 2,900 mm (114.2 in) inches. It has 21 cu ft (595 L) of cargo space behind the third row and 87 cu ft (2,464 L) with both rows folded down. Like its predecessor, the Palisade features three rows of seating, with seating for up to eight passengers when equipped with a second-row bench seat or seven passengers with the optional second-row captain seat.
The vehicle rated a coefficient drag of 0.33, achieved with an optimised front cooling area with extended internal air guide, aerodynamic underside panels with full front and centre underbody covers, and rear wheel aero deflectors.
Introduction of the right-hand drive model started in December 2020 in Australia and Indonesia. CKD assembly in Russia started in 2020 by Avtotor for domestic sales.
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Hyundai Palisade model years
Common Hyundai Palisade problems
Common Problems with the Hyundai Palisade:
- Excessive Vibrations and Shaking: Several owners have complained about increased vibrations while driving their Palisade, particularly at higher speeds around 65 mph. This issue seems present in different models, including the 2022 model year.
- Windshield Cracks Easily: The 2020 Hyundai Palisade has the most overall complaints, and the worst category is windows/windshield problems. The most-reported problem is also with the 2020 Hyundai Palisade for windshield cracks easily, with an average cost to fix of $1,600 and an average mileage of 14,000 mi.
- Cracked Windshield With No Impact: The 2021 Palisade has also been reported to have cracked windshields with no apparent impact, with an average cost to fix of $1,600 and an average mileage of 8,000 mi.
- Rodents Chewed Wires Due To Soy Based Wiring: The 2021 Palisade has been reported to have rodents chewing on wires due to soy-based wiring, with an average cost to fix of $3,200 and an average mileage of 6,000 mi.
- Engine Related Problems: Reported issues for the 2022 Hyundai Palisade include cracking windshield and engine-related problems.
- Poor Interior Design: The 2022 Hyundai Palisade has been reported to have a poor interior design, with the cup holder in the same area as the wireless charger, which can cause spills to hit the charging area, USB, and wire housing. The paint is also reported to be thin and chipping away within a week or two of highway use.
- Engine Overheating Warning: Some 2022 Hyundai Palisade owners have reported getting an engine overheating warning every time they drive over 55 mph.
- Reverse Camera and Sensor Issues: The reverse camera on some 2022 Hyundai Palisade models doesn't show what's behind the car, instead showing what's in front of it. The sensors indicating a collision also keep going off at random, causing the brakes to lock up.
- Wind Noise: Some owners have reported excessive wind noise after going 40 mph and above, making the ride unbearable at times.
- Steering Problem: Some 2023 Hyundai Palisade Limited Edition owners have reported a drift to the right whenever the car is driven, which has not been fixed despite multiple attempts by the dealer.
It's important to note that not all Hyundai Palisade vehicles will experience these issues, and many owners have reported positive experiences with the vehicle. However, these are some of the common problems that have been reported by owners of this car.
Does the Hyundai Palisade have any issues?
Hyundai has issued a safety recall that applies it over 4,000 units of the Palisade built during the 2024 model year. The SUVs included in the campaign could experience a valve spring failure, a problem that can cause major engine damage including puncturing a hole in the block.
What year of Palisade to avoid?
If you're interested in the Hyundai Palisade, it's a good idea to be familiar with the worst years so you can stay away from them. We recommend keeping clear of the 2020 and 2021 years if at all possible. They have the most customer complaints and will cost you an excessive amount to keep in one piece.
How reliable are Hyundai Palisades?
The 2024 Hyundai Palisade has a predicted reliability score of 81 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
What is the Hyundai Palisade lawsuit?
Hyundai class action overview:
A new Hyundai class action lawsuit claims that 2020 or newer Kia Telluride and Hyundai Palisade vehicles have improperly sealed headlight assemblies, allowing moisture to enter dimming the headlights over time.
Percentage distribution of complaints by Hyundai Palisade years
We have researched Hyundai problems and analysed all the complaints filed against Hyundai Palisade cars and compiled the top 5 most problematic Hyundai Palisade model years:
- Hyundai Palisade 2020
- Hyundai Palisade 2023
- Hyundai Palisade 2021
- Hyundai Palisade 2022
- Hyundai Palisade 2024
Below you can see the percentage distribution of known problems by Hyundai Palisade model years.
Distribution of the number of complaints by Hyundai Palisade years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Hyundai Palisade car problems categorized by type of issue
After analysing all complaints related to Hyundai Palisade , it was concluded that the most common issues with these cars are:
- Visibility/wiper problems
- Unknown or other problems
- Service brakes problems
- Electrical system problems
- Engine problems
The graph below shows statistics for all Hyundai Palisade vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Palisade model years
A total of 22 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Palisade model years
There were a total of 3 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Palisade model years
There were a total of 22 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1002 complaints about various vehicle components related to the Hyundai Palisade . Below are the 25 most recent complaints reported for Hyundai Palisade vehicles.
Latest 25 complaints
Hyundai Palisade 2023
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-26
- VIN: KM8R4DGE4PU
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: I was approaching a stop sign, slowing down to around ~20 mph, then gently applied the brakes. All of a sudden, the car stared to lurch forward and the steering wheel shuddered violently as the ABS braking appeared to kick in. As the brakes were applied, the vehicle kept bouncing forward in spurts rather than stopping and it took almost twice as long to stop than it should have. There was a vehicle in front of me and my vehicle was a foot from rear-ending that car despite me slowing in advance and attempting to brake gently. The collision warning system kicked in and I suspect that the vehicle stopped itself, even though I was firmly holding the brake pedal down. My wife experienced te identical situation a week later, so this is becoming very concerning. A quick search on the internet has revealed that many other 2023 & 2024 model year have experienced the same issues, and apparently Hyundai USA is aware of the issue, but do not have a solution to fix it yet.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-26
- VIN: KM8R7DGEXPU
- Components: SERVICE BRAKES
- Summary: Dear Sir, My car has brake acceleration several times.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-24
- VIN: KM8R7DGEXPU
- Components: VISIBILITY/WIPER
- Summary: When driving the car normally suddenly there was an extremely loud sound above us. After pulling off the road and inspecting the vehicle we saw that the front sunroof had shattered. Fortunately the bottom cover had been closed else the glass would have fallen on the driver and passengers and very well could have caused an accident and/or injuries. The remaining glass was bowed upwards and there wasn't any foreign objects inside the roof. At the time of the incident there were no other vehicles around us nor were we under any trees or highway structure. We brought the car to the dealer who claimed that something must have impacted the sunroof however that is not the case. The sunroof glass spontaneously just shattered without any warning. There had been no cracks or chips in the sunroof glass at the time.
Hyundai Palisade 2021
- Date Of Incident: 2023-12-08
- Date Complaint: 2024-10-24
- VIN: KM8R5DHEXMU
- Components: ENGINE
- Summary: My Hyundai Palisade engine light came on and started missing. Engine was making a rattling noise under hood and felt like it was going to die, Took to Dealer and code p0087 p219e were low and inbalanced also 3 fuel injector was bad and 1 cylinder was bad that was on 12-8-23 on 12-21-23 when going uphill it downshifts and noise from hood engie sputter and acts like its going to die , Also rattling under hood. checked code engine oil pressure too low oil was 4 quarrts low no leaks found topped off and marked drain plug , wanted me to drive for 1000 miles and bring back in. at no time did my oil light come on when it was low. 1/8/24 took it in cause it had used oil oil housing unit was leaking they replaced that and they did a oil change on it said i needed to come back in 1000 miles 2/6/24 oil check combustion chamber cleaning vehicle used 069 quarts of oil in 1,164 miles 2/8/24 when driving it has no power or shift. 2/26/24 got in vehicle and the speedometer that told miles per gallon was at 5.0 and was going up to 10 and back down i took it and dropped it off at the dealer and have had every since. i have been waiting on a new motor since 2/26/24 it is now 10/24/24 i had to drive my car for 1000 milles several times for with these issues. i could of caused an accident or been hit. this put my life in danger and the lifes of my family. i have documents to prove this as well At this time saleman were trying to get me to trade my car in i have numerous text, calls and emails i had to get rude with them so they would leave me alone. i have been having issues since December 2023 its now October 2024 i still do not have my car, i have been making payments. They say they cant tell me when they will get the parts to fix my car, they are on backorder,. i have been in touch with Hyandai America. They have not got any issues resolved either. i contacted them in August of 24 . i feel like i am just getting the run around.
Hyundai Palisade 2021
- Date Of Incident: 2024-10-17
- Date Complaint: 2024-10-24
- VIN: KM8R4DHE6MU
- Components: SUSPENSION,STRUCTURE,ENGINE
- Summary: Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Hyundai Palisade 2022
- Date Of Incident: 2024-01-13
- Date Complaint: 2024-10-23
- VIN: KM8R14HE2NU
- Components: ENGINE
- Summary: The radiator has a leak no warning lights went on but the back up reservoir was empty the car started to gurgle multiple times after driving the car for a long road trip we heard the bubbling sound checked under the hood and see pink radiator fluid on the underside of the car and pink corrosion on the radiator itself.
Hyundai Palisade 2022
- Date Of Incident: 2024-05-01
- Date Complaint: 2024-10-23
- VIN: KM8R7DHE8NU
- Components: ELECTRICAL SYSTEM
- Summary: Child safety lock failure. Child safety locks click on and off continuously for 20 - 40 seconds. After the lock stops doing this, the following message appears on dashboard: "Child safety lock failure". This occurs randomly and can occur while driving or parked. Frequency has increased since it first started occurring.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-22
- VIN: KM8R5DGE2PU
- Components: SERVICE BRAKES
- Summary: Driving on a gravel road (with small pot holes and bumps) down a slight hill caused my brake pedal to shudder making it impossible to slow to a speed I felt comfortable with. I had to remove my foot from the brake pedal and step on it as hard as I could to slow down. This is a serious safety defect and the issue needs to be investigated especially since many consumers have submitted similar complaints.
Hyundai Palisade 2024
- Date Of Incident: 2024-07-02
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE2RU
- Components: SUSPENSION,SERVICE BRAKES
- Summary: WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-19
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE9PU
- Components: SERVICE BRAKES
- Summary: When driving at low speed (<25mph) over uneven terrain, such as bumps in road or small potholes, and applying brakes, the Anti-lock braking system will engage and causing vibrations in the brake and steering column and the car will not slow down. This is documented by a multitude of drivers: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Palisade 2023
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE9PU
- Components: SEAT BELTS
- Summary: Drivers side seatbelt will sporadically, unlatch on its own. No particular conditions seeming involved. Just buckled one moment, and then unbuckled on its own the next.
Hyundai Palisade 2020
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: KM8R24HE1LU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Hyundai Palisade. The contact stated that while attempting to stat the vehicle, the instrument panel was inoperable. The contact stated that the screen on the instrument panel appeared blank with no warning light illuminated. The vehicle was taken to the dealer where it was determined that the instrument cluster had failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,237.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-19
- Date Complaint: 2024-10-20
- VIN: KM8R7DGE5PU
- Components: SERVICE BRAKES
- Summary: Vehicle would not slow when brakes were applied. Traveling under 20mph on dry, level, clear, straight surface. Brakes were applied and no response from vehicle. More pressure was applied, still no response. As vehicle approached another vehicle it issued the proximity crash warning and came to an abrupt stop just inches from a collision. It is uncertain whether the crash warning or the pressure on the brake pedal was ultimately responsible for stopping the vehicle.
Hyundai Palisade 2024
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-20
- VIN: KM8R4DGE8RU
- Components: SERVICE BRAKES
- Summary: when driving on a uneven surface the car is not broking normally i almost made a few time an accident since i was not able to brake i have a list of at least 10 people with the same car and have the some issue i gave the car to the local Hyundai mechanic shop and they agreed that there is a problem with the braking system but when they contact Hyundai they are saying that this is normal i dont feel safe to drive this car with my wife and kids
Hyundai Palisade 2023
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-18
- VIN: KM8R5DGE2PU
- Components: SUSPENSION
- Summary: Rear struts need to be replaced and vehicle only has 17,200 miles. Seems like a shoddy made vehicle with who knows what other structural problems. I do not trust this vehicle and feel afraid to drive it.
Latest 5 recalls Hyundai Palisade
The National Highway Traffic Safety Administration (NHTSA) has issued 16 recalls for different components of the Hyundai Palisade.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Hyundai Palisade 2024
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
- Summary: Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
- Consequence: A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.
- Remedy: Dealers will replace the engine sub-assembly, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed April 12, 2024. Some owner notification letters were mailed September 18, 2024. The remaining owner notification letters will be mailed at a future date, anticipated December 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 255.
- Model: Hyundai Palisade 2024
- Report Received Date: 2023-08-25
- Manufacturer: Hyundai Motor America
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
- Remedy: Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.
- Model: Hyundai Palisade 2023
- Report Received Date: 2023-07-27
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
- Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
- Model: Hyundai Palisade 2024
- Report Received Date: 2023-07-27
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
- Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
- Model: Hyundai Palisade 2023
- Report Received Date: 2023-06-08
- Manufacturer: Hyundai Motor America
- Components: SERVICE BRAKES, HYDRAULIC:POWER ASSIST
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
- Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.
Latest negative Hyundai Palisade car reviews
Latest positive Hyundai Palisade car reviews
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Vehicle year: 2022
After two family members purchased the Palisade, we were curious and decided to check it out ourselves. And, wow! We ended up purchasing the 2022 Limited edition and after owning it for two weeks, we are absolutely blown away. The vehicle has every bell and whistle imaginable, and it drives like a dream. It's incredibly comfortable and has a luxurious feel. I have to admit, I should have listened to my wife when she suggested we look at the Palisade before purchasing the 2022 Toyota Highlander Platinum edition one month earlier. We ended up trading it in for the Palisade after discovering that it was difficult to get in and out of. So, my advice to anyone considering a new vehicle is to check out the Palisade first. You won't be disappointed!
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Vehicle year: 2020
I recently purchased a 2wd Limited with beige interior and grey exterior after considering several other SUVs such as the Honda Pilot Elite, Toyota Highlander Platinum, 2017 certified Lexus RX, and 2018 certified Infiniti QX60. All of my considerations were priced around mid 40k. I have been driving my Palisade for 4 weeks now and have put 2000 miles on it. I have no regrets about my purchase. While there are a few cons such as the black carpet showing every speck of sand and dirt (I miss the beige carpet in my old Lexus), the rear windows not being auto up and down, having to pay full sticker price (which I have never done before), and the dealer overinflating the tires to 50psi, there are many reasons why this is the best SUV at any price. The ride and handling are better than any Lexus or Infiniti, and the safety features literally make you a better driver. The lane keep and cross traffic alert are super impressive, the radar cruise is scary good, the surround view is perfectly precise, and the sound system rivals symphony halls. The cabin quietness (when tires are properly inflated at 35psi) is impressive, and the seat coolers are astonishing. The list can go on for a lot longer. This vehicle is a true market disrupter. Hyundai is doing to Toyota what Toyota did to GM. This car is too good to be sold as a Hyundai. It could easily be an Audi and command a $70k price. After a month and 2000 miles, I believe it will be more reliable than any European car.
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Vehicle year: 2023
I'm so glad to hear that you love this car! It's normal to have a small learning curve with the technology, but once you get the hang of it, you'll be able to enjoy all the amazing features throughout. Thank you for sharing your experience with us!
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Vehicle year: 2020
After reading hundreds of reviews for years, I finally decided on a Hyundai Palisade. Let me give you the highlights of why and a few cons. First off, I would have bought this SUV for how it drives alone, even without all the crazy features. I needed a car that could fit kids, dogs, guitars, baseball bags, and Costco hauls, but I didn't want a huge SUV. The Palisade fits it all and drives like a small 2-row SUV. It's so smooth and easy to handle, with no body roll when cornering. I just plain love it. My husband loves to test its limits and The second con is the speaker cover, which looks like a cheese grater and may cause me to skin my knee during shorts season. However, these few cons are not a deal breaker for me. This car has everything I wanted and more. I highly recommend it to anyone looking for a new car. In 2021, I experienced some technical issues such as a front camera that displayed a blue screen, shifter malfunctions, and a radio that randomly blasted so loud the speakers could blow. However, each of these issues only happened twice and were corrected by turning the car off. As of 2024, the car is still going strong with no major issues. The only minor gripe I have is with the sensor windshield wipers, but this may just be an issue with my vehicle. If you are trying to decide between this car and the Highlander, I believe you can't go wrong with either one.
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Vehicle year: 2023
Hi there! We're currently on the lookout for a new SUV and have test-driven the Palisade three times. Unfortunately, we found that the car had a bit of a jittery drive, especially when going over uneven pavement. This might make for an exhausting long trip. We were really hoping for a smoother ride, so we're a bit disappointed. Thanks for your help!
Are you having problems with your Hyundai Palisade?
Raven Beatty 2025-09-16
Vehicle year: 2021
I would like to kindly suggest considering other options instead of the Calligraphy AWD. Unfortunately, our experience with this model has been less than satisfactory due to a persistent vibration issue at speeds of 67+ MPH. Despite the dealership's efforts to address the problem by balancing the tires, changing the coupler, and replacing the drive shaft, the issue persists and a rear differential is currently on order. We have been disappointed with the lack of action from corporate to resolve this issue.
Antwon Blick 2025-08-28
Vehicle year: 2020
I have never experienced anything like this before - a tiny pinhead-sized superficial chip turned into a 13-inch crack over a distance of 7200 miles. However, I am confident in my assessment that this is a manufacturing defect and not due to any fault of my own. Despite being told by corporate that I am out of luck, I am certain that this issue will be resolved to my satisfaction. Although I am disappointed that the windshield is on back order and I must wait 6 weeks, I am confident that this will be the first and last time I encounter such an issue with a Hyundai.
Maynard Keebler 2025-08-11
Vehicle year: 2024
I purchased a 2024 Palisade limited in late December 2023. Upon arrival at home, I noticed that the driver's seat did not automatically extend upon exit, and that it would go forward, but did not want to extend backwards. I immediately took it back to the dealership the next day. The service team ordered a new switch for the seat and scheduled an appointment for me. Today (Jan 29 - over 4 weeks later), the dealer installed the new switch, but unfortunately, the seat still did not work. However, they informed me that they are working on a solution and will call me as soon as they figure out what is wrong. Although this is an inconvenience, I am grateful that they provided me with a loaner vehicle. I am confident that the dealership will resolve the issue with my brand new $50,000 vehicle in a timely and satisfactory manner.
Jonatan Torphy 2025-08-11
Vehicle year: 2024
I loved the car when we first got it and I still do for the nice seasons. However, if you live in an area with cold weather, it may not be the best fit for you. Unfortunately, I had some trouble with customer service. The front side mirror defroster runs off the rear defroster and takes a while to work. Additionally, the front windshield defroster is located in the middle of the dash and takes a long time to clear the windshield. As the wipers are tucked under the hood, they are difficult to access. If there is even a little bit of snow on your windshield, the wipers do not have enough power to work and the defroster is not placed in the best position to help melt the snow. It can be frustrating to drive down the road with wipers that don't work because of heavy snow. Also, I noticed that the interior vent system does not fully close even when you turn off the heat or air. It continues to blow air at whatever temperature you previously had set. I have decided to trade this car in, but unfortunately, I will probably take a big loss.
Greg Harber 2025-08-08
Vehicle year: 2023
I loved the car when we first got it and I still do for the nice seasons. However, if you live in an area with cold weather, it may not be the best fit for you. Unfortunately, I had some trouble with customer service. The front side mirror defroster runs off the rear defroster and takes a while to work. Additionally, the front windshield defroster is located in the middle of the dash and takes a long time to clear the windshield. As the wipers are tucked under the hood, they are difficult to access. If there is even a little bit of snow on your windshield, the wipers do not have enough power to work and the defroster is not placed in the best position to help melt the snow. It can be frustrating to drive down the road with wipers that don't work because of heavy snow. Also, I noticed that the interior vent system doesn't fully close even when you turn off the heat or air. It continues to blow air at whatever temperature you previously had set. I have decided to trade this car in, but unfortunately, I will probably take a big loss.