Hyundai Palisade problems
The Hyundai Palisade (Korean: 현대 팰리세이드) is a mid-size crossover SUV manufactured and marketed by Hyundai Motor Company since late 2018, replacing the Maxcruz (also known as Santa Fe XL outside of South Korea) as the flagship SUV under the Hyundai brand.
The term palisade means a fence of defensive stakes or a series of coastal cliffs — the latter recalling the neighborhood of Pacific Palisades, Los Angeles or the nearly forty mile Hudson River palisade, running north from opposite Manhattan.
Overview
The Palisade debuted at the 2018 Los Angeles Auto Show on November 28, 2018, having been previewed by Hyundai's Grandmaster concept of June 2018. The Palisade is Hyundai's largest passenger vehicle to date, measuring 4,980 mm (196.1 in) long with a wheelbase of 2,900 mm (114.2 in) inches. It has 21 cu ft (595 L) of cargo space behind the third row and 87 cu ft (2,464 L) with both rows folded down. Like its predecessor, the Palisade features three rows of seating, with seating for up to eight passengers when equipped with a second-row bench seat or seven passengers with the optional second-row captain seat.
The vehicle rated a coefficient drag of 0.33, achieved with an optimised front cooling area with extended internal air guide, aerodynamic underside panels with full front and centre underbody covers, and rear wheel aero deflectors.
Introduction of the right-hand drive model started in December 2020 in Australia and Indonesia. CKD assembly in Russia started in 2020 by Avtotor for domestic sales.
Social links
Hyundai Palisade model years
Common Hyundai Palisade problems
Common Problems with the Hyundai Palisade:
- Excessive Vibrations and Shaking: Several owners have complained about increased vibrations while driving their Palisade, particularly at higher speeds around 65 mph. This issue seems present in different models, including the 2022 model year.
- Windshield Cracks Easily: The 2020 Hyundai Palisade has the most overall complaints, and the worst category is windows/windshield problems. The most-reported problem is also with the 2020 Hyundai Palisade for windshield cracks easily, with an average cost to fix of $1,600 and an average mileage of 14,000 mi.
- Cracked Windshield With No Impact: The 2021 Palisade has also been reported to have cracked windshields with no apparent impact, with an average cost to fix of $1,600 and an average mileage of 8,000 mi.
- Rodents Chewed Wires Due To Soy Based Wiring: The 2021 Palisade has been reported to have rodents chewing on wires due to soy-based wiring, with an average cost to fix of $3,200 and an average mileage of 6,000 mi.
- Engine Related Problems: Reported issues for the 2022 Hyundai Palisade include cracking windshield and engine-related problems.
- Poor Interior Design: The 2022 Hyundai Palisade has been reported to have a poor interior design, with the cup holder in the same area as the wireless charger, which can cause spills to hit the charging area, USB, and wire housing. The paint is also reported to be thin and chipping away within a week or two of highway use.
- Engine Overheating Warning: Some 2022 Hyundai Palisade owners have reported getting an engine overheating warning every time they drive over 55 mph.
- Reverse Camera and Sensor Issues: The reverse camera on some 2022 Hyundai Palisade models doesn't show what's behind the car, instead showing what's in front of it. The sensors indicating a collision also keep going off at random, causing the brakes to lock up.
- Wind Noise: Some owners have reported excessive wind noise after going 40 mph and above, making the ride unbearable at times.
- Steering Problem: Some 2023 Hyundai Palisade Limited Edition owners have reported a drift to the right whenever the car is driven, which has not been fixed despite multiple attempts by the dealer.
It's important to note that not all Hyundai Palisade vehicles will experience these issues, and many owners have reported positive experiences with the vehicle. However, these are some of the common problems that have been reported by owners of this car.
Does the Hyundai Palisade have any issues?
Hyundai has issued a safety recall that applies it over 4,000 units of the Palisade built during the 2024 model year. The SUVs included in the campaign could experience a valve spring failure, a problem that can cause major engine damage including puncturing a hole in the block.
What year of Palisade to avoid?
If you're interested in the Hyundai Palisade, it's a good idea to be familiar with the worst years so you can stay away from them. We recommend keeping clear of the 2020 and 2021 years if at all possible. They have the most customer complaints and will cost you an excessive amount to keep in one piece.
How reliable are Hyundai Palisades?
The 2024 Hyundai Palisade has a predicted reliability score of 81 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
What is the Hyundai Palisade lawsuit?
Hyundai class action overview:
A new Hyundai class action lawsuit claims that 2020 or newer Kia Telluride and Hyundai Palisade vehicles have improperly sealed headlight assemblies, allowing moisture to enter dimming the headlights over time.
Percentage distribution of complaints by Hyundai Palisade years
We have researched Hyundai problems and analysed all the complaints filed against Hyundai Palisade cars and compiled the top 5 most problematic Hyundai Palisade model years:
- Hyundai Palisade 2020
- Hyundai Palisade 2023
- Hyundai Palisade 2021
- Hyundai Palisade 2022
- Hyundai Palisade 2024
Below you can see the percentage distribution of known problems by Hyundai Palisade model years.
Distribution of the number of complaints by Hyundai Palisade years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Hyundai Palisade car problems categorized by type of issue
After analysing all complaints related to Hyundai Palisade , it was concluded that the most common issues with these cars are:
- Visibility/wiper problems
- Unknown or other problems
- Service brakes problems
- Electrical system problems
- Engine problems
The graph below shows statistics for all Hyundai Palisade vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Palisade model years
A total of 22 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Palisade model years
There were a total of 3 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Palisade model years
There were a total of 22 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1002 complaints about various vehicle components related to the Hyundai Palisade . Below are the 25 most recent complaints reported for Hyundai Palisade vehicles.
Latest 25 complaints
Hyundai Palisade 2023
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-26
- VIN: KM8R4DGE4PU
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: I was approaching a stop sign, slowing down to around ~20 mph, then gently applied the brakes. All of a sudden, the car stared to lurch forward and the steering wheel shuddered violently as the ABS braking appeared to kick in. As the brakes were applied, the vehicle kept bouncing forward in spurts rather than stopping and it took almost twice as long to stop than it should have. There was a vehicle in front of me and my vehicle was a foot from rear-ending that car despite me slowing in advance and attempting to brake gently. The collision warning system kicked in and I suspect that the vehicle stopped itself, even though I was firmly holding the brake pedal down. My wife experienced te identical situation a week later, so this is becoming very concerning. A quick search on the internet has revealed that many other 2023 & 2024 model year have experienced the same issues, and apparently Hyundai USA is aware of the issue, but do not have a solution to fix it yet.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-26
- VIN: KM8R7DGEXPU
- Components: SERVICE BRAKES
- Summary: Dear Sir, My car has brake acceleration several times.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-24
- VIN: KM8R7DGEXPU
- Components: VISIBILITY/WIPER
- Summary: When driving the car normally suddenly there was an extremely loud sound above us. After pulling off the road and inspecting the vehicle we saw that the front sunroof had shattered. Fortunately the bottom cover had been closed else the glass would have fallen on the driver and passengers and very well could have caused an accident and/or injuries. The remaining glass was bowed upwards and there wasn't any foreign objects inside the roof. At the time of the incident there were no other vehicles around us nor were we under any trees or highway structure. We brought the car to the dealer who claimed that something must have impacted the sunroof however that is not the case. The sunroof glass spontaneously just shattered without any warning. There had been no cracks or chips in the sunroof glass at the time.
Hyundai Palisade 2021
- Date Of Incident: 2023-12-08
- Date Complaint: 2024-10-24
- VIN: KM8R5DHEXMU
- Components: ENGINE
- Summary: My Hyundai Palisade engine light came on and started missing. Engine was making a rattling noise under hood and felt like it was going to die, Took to Dealer and code p0087 p219e were low and inbalanced also 3 fuel injector was bad and 1 cylinder was bad that was on 12-8-23 on 12-21-23 when going uphill it downshifts and noise from hood engie sputter and acts like its going to die , Also rattling under hood. checked code engine oil pressure too low oil was 4 quarrts low no leaks found topped off and marked drain plug , wanted me to drive for 1000 miles and bring back in. at no time did my oil light come on when it was low. 1/8/24 took it in cause it had used oil oil housing unit was leaking they replaced that and they did a oil change on it said i needed to come back in 1000 miles 2/6/24 oil check combustion chamber cleaning vehicle used 069 quarts of oil in 1,164 miles 2/8/24 when driving it has no power or shift. 2/26/24 got in vehicle and the speedometer that told miles per gallon was at 5.0 and was going up to 10 and back down i took it and dropped it off at the dealer and have had every since. i have been waiting on a new motor since 2/26/24 it is now 10/24/24 i had to drive my car for 1000 milles several times for with these issues. i could of caused an accident or been hit. this put my life in danger and the lifes of my family. i have documents to prove this as well At this time saleman were trying to get me to trade my car in i have numerous text, calls and emails i had to get rude with them so they would leave me alone. i have been having issues since December 2023 its now October 2024 i still do not have my car, i have been making payments. They say they cant tell me when they will get the parts to fix my car, they are on backorder,. i have been in touch with Hyandai America. They have not got any issues resolved either. i contacted them in August of 24 . i feel like i am just getting the run around.
Hyundai Palisade 2021
- Date Of Incident: 2024-10-17
- Date Complaint: 2024-10-24
- VIN: KM8R4DHE6MU
- Components: SUSPENSION,STRUCTURE,ENGINE
- Summary: Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Hyundai Palisade 2022
- Date Of Incident: 2024-01-13
- Date Complaint: 2024-10-23
- VIN: KM8R14HE2NU
- Components: ENGINE
- Summary: The radiator has a leak no warning lights went on but the back up reservoir was empty the car started to gurgle multiple times after driving the car for a long road trip we heard the bubbling sound checked under the hood and see pink radiator fluid on the underside of the car and pink corrosion on the radiator itself.
Hyundai Palisade 2022
- Date Of Incident: 2024-05-01
- Date Complaint: 2024-10-23
- VIN: KM8R7DHE8NU
- Components: ELECTRICAL SYSTEM
- Summary: Child safety lock failure. Child safety locks click on and off continuously for 20 - 40 seconds. After the lock stops doing this, the following message appears on dashboard: "Child safety lock failure". This occurs randomly and can occur while driving or parked. Frequency has increased since it first started occurring.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-22
- VIN: KM8R5DGE2PU
- Components: SERVICE BRAKES
- Summary: Driving on a gravel road (with small pot holes and bumps) down a slight hill caused my brake pedal to shudder making it impossible to slow to a speed I felt comfortable with. I had to remove my foot from the brake pedal and step on it as hard as I could to slow down. This is a serious safety defect and the issue needs to be investigated especially since many consumers have submitted similar complaints.
Hyundai Palisade 2024
- Date Of Incident: 2024-07-02
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE2RU
- Components: SUSPENSION,SERVICE BRAKES
- Summary: WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-19
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE9PU
- Components: SERVICE BRAKES
- Summary: When driving at low speed (<25mph) over uneven terrain, such as bumps in road or small potholes, and applying brakes, the Anti-lock braking system will engage and causing vibrations in the brake and steering column and the car will not slow down. This is documented by a multitude of drivers: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Palisade 2023
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE9PU
- Components: SEAT BELTS
- Summary: Drivers side seatbelt will sporadically, unlatch on its own. No particular conditions seeming involved. Just buckled one moment, and then unbuckled on its own the next.
Hyundai Palisade 2020
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: KM8R24HE1LU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Hyundai Palisade. The contact stated that while attempting to stat the vehicle, the instrument panel was inoperable. The contact stated that the screen on the instrument panel appeared blank with no warning light illuminated. The vehicle was taken to the dealer where it was determined that the instrument cluster had failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,237.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-19
- Date Complaint: 2024-10-20
- VIN: KM8R7DGE5PU
- Components: SERVICE BRAKES
- Summary: Vehicle would not slow when brakes were applied. Traveling under 20mph on dry, level, clear, straight surface. Brakes were applied and no response from vehicle. More pressure was applied, still no response. As vehicle approached another vehicle it issued the proximity crash warning and came to an abrupt stop just inches from a collision. It is uncertain whether the crash warning or the pressure on the brake pedal was ultimately responsible for stopping the vehicle.
Hyundai Palisade 2024
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-20
- VIN: KM8R4DGE8RU
- Components: SERVICE BRAKES
- Summary: when driving on a uneven surface the car is not broking normally i almost made a few time an accident since i was not able to brake i have a list of at least 10 people with the same car and have the some issue i gave the car to the local Hyundai mechanic shop and they agreed that there is a problem with the braking system but when they contact Hyundai they are saying that this is normal i dont feel safe to drive this car with my wife and kids
Hyundai Palisade 2023
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-18
- VIN: KM8R5DGE2PU
- Components: SUSPENSION
- Summary: Rear struts need to be replaced and vehicle only has 17,200 miles. Seems like a shoddy made vehicle with who knows what other structural problems. I do not trust this vehicle and feel afraid to drive it.
Latest 5 recalls Hyundai Palisade
The National Highway Traffic Safety Administration (NHTSA) has issued 16 recalls for different components of the Hyundai Palisade.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Hyundai Palisade 2024
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
- Summary: Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
- Consequence: A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.
- Remedy: Dealers will replace the engine sub-assembly, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed April 12, 2024. Some owner notification letters were mailed September 18, 2024. The remaining owner notification letters will be mailed at a future date, anticipated December 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 255.
- Model: Hyundai Palisade 2024
- Report Received Date: 2023-08-25
- Manufacturer: Hyundai Motor America
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
- Remedy: Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.
- Model: Hyundai Palisade 2023
- Report Received Date: 2023-07-27
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
- Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
- Model: Hyundai Palisade 2024
- Report Received Date: 2023-07-27
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
- Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
- Model: Hyundai Palisade 2023
- Report Received Date: 2023-06-08
- Manufacturer: Hyundai Motor America
- Components: SERVICE BRAKES, HYDRAULIC:POWER ASSIST
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
- Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.
Latest negative Hyundai Palisade car reviews
Latest positive Hyundai Palisade car reviews
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Vehicle year: 2022
I really like everything about the Palisade! I hope to learn all the amazing things it can do.
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Vehicle year: 2023
Great SUV! It's comfortable, spacious, and has features that are even better than those found in $80,000 SUVs. I recently traded in my 2020 Palisades LTD with Caligraphy FWD, but I do wish it had better MPG!
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Vehicle year: 2021
I wanted to share my experience with the Palisade SEL premium package. Although I have only driven a little over 1,000 miles, I can confidently say that this is the most comfortable vehicle I have ever owned. As a 73-year-old, I have had my fair share of cars, including Mercedes E class, Genesis 3.8, Infiniti M & Q, and a BMW 328. After a 300+ mile road trip, I was not tired or sore, which is a testament to the Palisade's comfort. The interior is spacious, which is important to my wife and me as we are both over 6 feet tall. Despite some complaints about wind noise at speed, we have not detected any and find the cabin very quiet. On our road trip, we achieved a respectable 27 mpg. All the reviews I have read put the Palisade right at the top, and I highly recommend it.
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Vehicle year: 2024
I'm so glad to hear that you love this car! It's normal to have a small learning curve with the technology, but once you get the hang of it, you'll be able to enjoy all the amazing features throughout. Thank you for sharing your experience with us!
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Vehicle year: 2020
This review is from Canada, where the model up here is the Preferred AWD Class, which would be the SEL AWD model in the U.S. We purchased this vehicle about 2 months ago and we absolutely love it. Although it does cost 30% more in Canada due to the exchange rate of our currency, it is still worth every penny. Here are some of the pros: 5 year Powertrain warranty, great look and design, good engine power, turning radius is good for a bigger vehicle, spacious cargo and human room, comfortable and high-quality cloth seats, standard options like heated seats front and rear, heated steering wheel, safety features such as brake assist, lane departure, and blind spot sensor, electronic gear selector, no manual stick shifter (more room in cockpit), back seat alert that reminds you if something is in the back seat, ease of access into third row (folding seats), rear door window shades, dimming rear-view mirror with garage door opener, automatic parking brake when needed, and auto shut-off at stop light (this can be turned off at any time). As for the cons, it should have a power rear lift gate, a bigger media screen like the higher class model, and navigation like the Kia Telluride in the same class. Also, it can't lift windshield wipers on snowy nights and there is a little more road noise in the cabin than my 2019 Kia Sorento (I think due to the brand of tires used). We haven't had much snow yet to comment on the AWD, but I'm sure it will work fine. Most of these cons are minor and related to preference and can be lived with. Lastly, there is a vibration noise in one of the front speakers. After saying all this, we still highly recommend this vehicle. After 2 and a half years of ownership, I still like this car. The 6 cylinder is peppy! A lot of SUVs nowadays don't even offer a 6 cylinder.The only thing that could be improved is the wind noise that can be heard in the cab while driving, especially on the highway. I am not an engineer, but I think it may be due to the shape or size of the mirrors. Hyundai has also had two minor recalls, and they have been good at notifying me. Having said that, I would still highly recommend purchasing one of their vehicles.
Are you having problems with your Hyundai Palisade?
Otis Barton 2025-11-28
Vehicle year: 2024
I purchased a 2022 Palisade with 31k miles. Unfortunately, I experienced a leak in the seam of my radiator which left me stranded on the side of the road. Although the dealership fixed the issue, it reoccurred a week later. Additionally, I encountered a minor problem with the back seat vent. While the car has some impressive features, my experience has led me to conclude that it is not a reliable vehicle. As a result, I will not be purchasing another Hyundai Palisade.
Kane Lakin 2025-11-24
Vehicle year: 2021
If you're looking for a car with premium flashy lights and gizmos like those in a BMW or Acura, but at a discounted price, then this is the car for you! However, it's important to note that the customer support and service from the manufacturer may not be up to par with those premium brands, despite the efforts of the dealership. While Hyundai may not be BMW or Acura, I still have faith in the Genesis brand. In fact, the dealership I use has never let me down with a competing brand. As for the issues I've experienced with my 2021 Palisades Calligraphy, the dealership has been gracious in investigating and addressing them. While Hyundai corporate has not been as helpful, the dealership has been there to assist in contacting the manufacturer. As for the oil changes, the dealership provides 4 free oil changes every 7500 miles, but uses conventional oil. While I have not received a clear answer on the manufacturer of the oil, I appreciate the free oil changes and will decide what to do after that. Overall, I am satisfied with my purchase and the service I have received from the dealership.The service manager at the dealership was very helpful, but unfortunately, I did not receive a response from Hyundai when I opened a customer case asking for data related to the fluids and their specifications. It seems that they simply follow a script and do not listen to their customers. When I took my car in for Bluetooth and radio default station issues, I found out that there was a radiator leak. Unfortunately, the car is now unusable for 4 weeks while we wait for a backordered radiator. The dealership provided me with a Kona skate to drive, but unfortunately, it is not suitable for my family of 4 and 2 dogs. I have requested that they put the issue on Hyundai for supply chain issues and rent me a vehicle, as this was done before at another brand when they had a parts issue. I hope that Hyundai will be able to assist me in this matter.
Brendan Feil 2025-11-16
Vehicle year: 2023
Hello! I hope you're doing well. I wanted to share our experience with our 2023 Hyundai Palisade Limited Edition that we purchased in July 2022. Unfortunately, we've only been able to put 1000 miles on it so far due to a drifting issue whenever it's driven. We've been working with the dealer to resolve the issue, but it's been a bit of a challenge. They're currently on their third attempt at fixing the issue, and while they did mention having to contact corporate for further guidance, we haven't heard back from them in the last 4 days. We're hoping for a resolution soon, but in the meantime, we appreciate your understanding. Thank you!
Jacey Kunze 2025-11-13
Vehicle year: 2022
This vehicle does not meet our expectations. Getting any service other than an oil change and tire rotation takes 2-3 diagnostic timeframe. We have experienced a bumpy ride, a noisy cabin, cold air coming through windows and door handles, cold air blowing from under the dash, and electronics issues with the back seats. The codes also intermittently display. Based on our experience, we do not believe that this vehicle is worth the price we paid.
Reymundo Renner 2025-11-05
Vehicle year: 2021
I recently purchased an AWD Palisade, but unfortunately, it has been in the shop for two days due to a vibration issue. Despite having the tires rotated and balanced, the humming persisted. After picking up the vehicle, the vibration was even worse, so it had to be taken back to the shop. As a well-informed consumer, I am disappointed with my experience and cannot recommend this vehicle to others.