Hyundai Palisade problems
The Hyundai Palisade (Korean: 현대 팰리세이드) is a mid-size crossover SUV manufactured and marketed by Hyundai Motor Company since late 2018, replacing the Maxcruz (also known as Santa Fe XL outside of South Korea) as the flagship SUV under the Hyundai brand.
The term palisade means a fence of defensive stakes or a series of coastal cliffs — the latter recalling the neighborhood of Pacific Palisades, Los Angeles or the nearly forty mile Hudson River palisade, running north from opposite Manhattan.
Overview
The Palisade debuted at the 2018 Los Angeles Auto Show on November 28, 2018, having been previewed by Hyundai's Grandmaster concept of June 2018. The Palisade is Hyundai's largest passenger vehicle to date, measuring 4,980 mm (196.1 in) long with a wheelbase of 2,900 mm (114.2 in) inches. It has 21 cu ft (595 L) of cargo space behind the third row and 87 cu ft (2,464 L) with both rows folded down. Like its predecessor, the Palisade features three rows of seating, with seating for up to eight passengers when equipped with a second-row bench seat or seven passengers with the optional second-row captain seat.
The vehicle rated a coefficient drag of 0.33, achieved with an optimised front cooling area with extended internal air guide, aerodynamic underside panels with full front and centre underbody covers, and rear wheel aero deflectors.
Introduction of the right-hand drive model started in December 2020 in Australia and Indonesia. CKD assembly in Russia started in 2020 by Avtotor for domestic sales.
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Hyundai Palisade model years
Common Hyundai Palisade problems
Common Problems with the Hyundai Palisade:
- Excessive Vibrations and Shaking: Several owners have complained about increased vibrations while driving their Palisade, particularly at higher speeds around 65 mph. This issue seems present in different models, including the 2022 model year.
- Windshield Cracks Easily: The 2020 Hyundai Palisade has the most overall complaints, and the worst category is windows/windshield problems. The most-reported problem is also with the 2020 Hyundai Palisade for windshield cracks easily, with an average cost to fix of $1,600 and an average mileage of 14,000 mi.
- Cracked Windshield With No Impact: The 2021 Palisade has also been reported to have cracked windshields with no apparent impact, with an average cost to fix of $1,600 and an average mileage of 8,000 mi.
- Rodents Chewed Wires Due To Soy Based Wiring: The 2021 Palisade has been reported to have rodents chewing on wires due to soy-based wiring, with an average cost to fix of $3,200 and an average mileage of 6,000 mi.
- Engine Related Problems: Reported issues for the 2022 Hyundai Palisade include cracking windshield and engine-related problems.
- Poor Interior Design: The 2022 Hyundai Palisade has been reported to have a poor interior design, with the cup holder in the same area as the wireless charger, which can cause spills to hit the charging area, USB, and wire housing. The paint is also reported to be thin and chipping away within a week or two of highway use.
- Engine Overheating Warning: Some 2022 Hyundai Palisade owners have reported getting an engine overheating warning every time they drive over 55 mph.
- Reverse Camera and Sensor Issues: The reverse camera on some 2022 Hyundai Palisade models doesn't show what's behind the car, instead showing what's in front of it. The sensors indicating a collision also keep going off at random, causing the brakes to lock up.
- Wind Noise: Some owners have reported excessive wind noise after going 40 mph and above, making the ride unbearable at times.
- Steering Problem: Some 2023 Hyundai Palisade Limited Edition owners have reported a drift to the right whenever the car is driven, which has not been fixed despite multiple attempts by the dealer.
It's important to note that not all Hyundai Palisade vehicles will experience these issues, and many owners have reported positive experiences with the vehicle. However, these are some of the common problems that have been reported by owners of this car.
Does the Hyundai Palisade have any issues?
Hyundai has issued a safety recall that applies it over 4,000 units of the Palisade built during the 2024 model year. The SUVs included in the campaign could experience a valve spring failure, a problem that can cause major engine damage including puncturing a hole in the block.
What year of Palisade to avoid?
If you're interested in the Hyundai Palisade, it's a good idea to be familiar with the worst years so you can stay away from them. We recommend keeping clear of the 2020 and 2021 years if at all possible. They have the most customer complaints and will cost you an excessive amount to keep in one piece.
How reliable are Hyundai Palisades?
The 2024 Hyundai Palisade has a predicted reliability score of 81 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
What is the Hyundai Palisade lawsuit?
Hyundai class action overview:
A new Hyundai class action lawsuit claims that 2020 or newer Kia Telluride and Hyundai Palisade vehicles have improperly sealed headlight assemblies, allowing moisture to enter dimming the headlights over time.
Percentage distribution of complaints by Hyundai Palisade years
We have researched Hyundai problems and analysed all the complaints filed against Hyundai Palisade cars and compiled the top 5 most problematic Hyundai Palisade model years:
- Hyundai Palisade 2020
- Hyundai Palisade 2023
- Hyundai Palisade 2021
- Hyundai Palisade 2022
- Hyundai Palisade 2024
Below you can see the percentage distribution of known problems by Hyundai Palisade model years.
Distribution of the number of complaints by Hyundai Palisade years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Hyundai Palisade car problems categorized by type of issue
After analysing all complaints related to Hyundai Palisade , it was concluded that the most common issues with these cars are:
- Visibility/wiper problems
- Unknown or other problems
- Service brakes problems
- Electrical system problems
- Engine problems
The graph below shows statistics for all Hyundai Palisade vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Palisade model years
A total of 22 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Palisade model years
There were a total of 3 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Palisade model years
There were a total of 22 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1002 complaints about various vehicle components related to the Hyundai Palisade . Below are the 25 most recent complaints reported for Hyundai Palisade vehicles.
Latest 25 complaints
Hyundai Palisade 2023
- Date Of Incident: 2024-10-18
- Date Complaint: 2024-10-26
- VIN: KM8R4DGE4PU
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: I was approaching a stop sign, slowing down to around ~20 mph, then gently applied the brakes. All of a sudden, the car stared to lurch forward and the steering wheel shuddered violently as the ABS braking appeared to kick in. As the brakes were applied, the vehicle kept bouncing forward in spurts rather than stopping and it took almost twice as long to stop than it should have. There was a vehicle in front of me and my vehicle was a foot from rear-ending that car despite me slowing in advance and attempting to brake gently. The collision warning system kicked in and I suspect that the vehicle stopped itself, even though I was firmly holding the brake pedal down. My wife experienced te identical situation a week later, so this is becoming very concerning. A quick search on the internet has revealed that many other 2023 & 2024 model year have experienced the same issues, and apparently Hyundai USA is aware of the issue, but do not have a solution to fix it yet.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-24
- Date Complaint: 2024-10-26
- VIN: KM8R7DGEXPU
- Components: SERVICE BRAKES
- Summary: Dear Sir, My car has brake acceleration several times.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-13
- Date Complaint: 2024-10-24
- VIN: KM8R7DGEXPU
- Components: VISIBILITY/WIPER
- Summary: When driving the car normally suddenly there was an extremely loud sound above us. After pulling off the road and inspecting the vehicle we saw that the front sunroof had shattered. Fortunately the bottom cover had been closed else the glass would have fallen on the driver and passengers and very well could have caused an accident and/or injuries. The remaining glass was bowed upwards and there wasn't any foreign objects inside the roof. At the time of the incident there were no other vehicles around us nor were we under any trees or highway structure. We brought the car to the dealer who claimed that something must have impacted the sunroof however that is not the case. The sunroof glass spontaneously just shattered without any warning. There had been no cracks or chips in the sunroof glass at the time.
Hyundai Palisade 2021
- Date Of Incident: 2023-12-08
- Date Complaint: 2024-10-24
- VIN: KM8R5DHEXMU
- Components: ENGINE
- Summary: My Hyundai Palisade engine light came on and started missing. Engine was making a rattling noise under hood and felt like it was going to die, Took to Dealer and code p0087 p219e were low and inbalanced also 3 fuel injector was bad and 1 cylinder was bad that was on 12-8-23 on 12-21-23 when going uphill it downshifts and noise from hood engie sputter and acts like its going to die , Also rattling under hood. checked code engine oil pressure too low oil was 4 quarrts low no leaks found topped off and marked drain plug , wanted me to drive for 1000 miles and bring back in. at no time did my oil light come on when it was low. 1/8/24 took it in cause it had used oil oil housing unit was leaking they replaced that and they did a oil change on it said i needed to come back in 1000 miles 2/6/24 oil check combustion chamber cleaning vehicle used 069 quarts of oil in 1,164 miles 2/8/24 when driving it has no power or shift. 2/26/24 got in vehicle and the speedometer that told miles per gallon was at 5.0 and was going up to 10 and back down i took it and dropped it off at the dealer and have had every since. i have been waiting on a new motor since 2/26/24 it is now 10/24/24 i had to drive my car for 1000 milles several times for with these issues. i could of caused an accident or been hit. this put my life in danger and the lifes of my family. i have documents to prove this as well At this time saleman were trying to get me to trade my car in i have numerous text, calls and emails i had to get rude with them so they would leave me alone. i have been having issues since December 2023 its now October 2024 i still do not have my car, i have been making payments. They say they cant tell me when they will get the parts to fix my car, they are on backorder,. i have been in touch with Hyandai America. They have not got any issues resolved either. i contacted them in August of 24 . i feel like i am just getting the run around.
Hyundai Palisade 2021
- Date Of Incident: 2024-10-17
- Date Complaint: 2024-10-24
- VIN: KM8R4DHE6MU
- Components: SUSPENSION,STRUCTURE,ENGINE
- Summary: Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Hyundai Palisade 2022
- Date Of Incident: 2024-01-13
- Date Complaint: 2024-10-23
- VIN: KM8R14HE2NU
- Components: ENGINE
- Summary: The radiator has a leak no warning lights went on but the back up reservoir was empty the car started to gurgle multiple times after driving the car for a long road trip we heard the bubbling sound checked under the hood and see pink radiator fluid on the underside of the car and pink corrosion on the radiator itself.
Hyundai Palisade 2022
- Date Of Incident: 2024-05-01
- Date Complaint: 2024-10-23
- VIN: KM8R7DHE8NU
- Components: ELECTRICAL SYSTEM
- Summary: Child safety lock failure. Child safety locks click on and off continuously for 20 - 40 seconds. After the lock stops doing this, the following message appears on dashboard: "Child safety lock failure". This occurs randomly and can occur while driving or parked. Frequency has increased since it first started occurring.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-22
- VIN: KM8R5DGE2PU
- Components: SERVICE BRAKES
- Summary: Driving on a gravel road (with small pot holes and bumps) down a slight hill caused my brake pedal to shudder making it impossible to slow to a speed I felt comfortable with. I had to remove my foot from the brake pedal and step on it as hard as I could to slow down. This is a serious safety defect and the issue needs to be investigated especially since many consumers have submitted similar complaints.
Hyundai Palisade 2024
- Date Of Incident: 2024-07-02
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE2RU
- Components: SUSPENSION,SERVICE BRAKES
- Summary: WHEN BRAKING ON BUMPY ROAD THE BRAKES DO NOT STOP THE CAR AND CAR BEGINS TO SHAKE VIOLENTLY AND IT STOPS ABRUPTLY AFTER MOVING SEVERAL FEET. CAR IS AT RISK OF HITTING A PEDESTRIAN CROSSING IN FRONT OF CAR. DEALER REPLACED ONE STRUT THE BELIEVED WAS CAUSING THE PROBLEM. PROBLEM PERSISTED AND DEALER SAID THEY COULDN'T REPLICATE SO THEY WILL NOT REPLACE THE 2ND STRUT. SEEMS LIKE THE SOLUTION IS REPLACING THE STRUT BUT DEALER WILL NOT REPLACE AT NO COST. THIS IS A SAFETY HAZARD. NOT SURE IF THE STRUT IS THE SOLUTION OR IF ANTILOCK BRAKE SYSTEM IS FAULTY.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-19
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE9PU
- Components: SERVICE BRAKES
- Summary: When driving at low speed (<25mph) over uneven terrain, such as bumps in road or small potholes, and applying brakes, the Anti-lock braking system will engage and causing vibrations in the brake and steering column and the car will not slow down. This is documented by a multitude of drivers: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Hyundai Palisade 2023
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-21
- VIN: KM8R7DGE9PU
- Components: SEAT BELTS
- Summary: Drivers side seatbelt will sporadically, unlatch on its own. No particular conditions seeming involved. Just buckled one moment, and then unbuckled on its own the next.
Hyundai Palisade 2020
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: KM8R24HE1LU
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2020 Hyundai Palisade. The contact stated that while attempting to stat the vehicle, the instrument panel was inoperable. The contact stated that the screen on the instrument panel appeared blank with no warning light illuminated. The vehicle was taken to the dealer where it was determined that the instrument cluster had failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,237.
Hyundai Palisade 2023
- Date Of Incident: 2024-10-19
- Date Complaint: 2024-10-20
- VIN: KM8R7DGE5PU
- Components: SERVICE BRAKES
- Summary: Vehicle would not slow when brakes were applied. Traveling under 20mph on dry, level, clear, straight surface. Brakes were applied and no response from vehicle. More pressure was applied, still no response. As vehicle approached another vehicle it issued the proximity crash warning and came to an abrupt stop just inches from a collision. It is uncertain whether the crash warning or the pressure on the brake pedal was ultimately responsible for stopping the vehicle.
Hyundai Palisade 2024
- Date Of Incident: 2024-10-20
- Date Complaint: 2024-10-20
- VIN: KM8R4DGE8RU
- Components: SERVICE BRAKES
- Summary: when driving on a uneven surface the car is not broking normally i almost made a few time an accident since i was not able to brake i have a list of at least 10 people with the same car and have the some issue i gave the car to the local Hyundai mechanic shop and they agreed that there is a problem with the braking system but when they contact Hyundai they are saying that this is normal i dont feel safe to drive this car with my wife and kids
Hyundai Palisade 2023
- Date Of Incident: 2024-10-14
- Date Complaint: 2024-10-18
- VIN: KM8R5DGE2PU
- Components: SUSPENSION
- Summary: Rear struts need to be replaced and vehicle only has 17,200 miles. Seems like a shoddy made vehicle with who knows what other structural problems. I do not trust this vehicle and feel afraid to drive it.
Latest 5 recalls Hyundai Palisade
The National Highway Traffic Safety Administration (NHTSA) has issued 16 recalls for different components of the Hyundai Palisade.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Hyundai Palisade 2024
- Report Received Date: 2024-02-13
- Manufacturer: Hyundai Motor America
- Components: ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
- Summary: Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.
- Consequence: A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.
- Remedy: Dealers will replace the engine sub-assembly, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed April 12, 2024. Some owner notification letters were mailed September 18, 2024. The remaining owner notification letters will be mailed at a future date, anticipated December 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 255.
- Model: Hyundai Palisade 2024
- Report Received Date: 2023-08-25
- Manufacturer: Hyundai Motor America
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
- Remedy: Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.
- Model: Hyundai Palisade 2023
- Report Received Date: 2023-07-27
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
- Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
- Model: Hyundai Palisade 2024
- Report Received Date: 2023-07-27
- Manufacturer: Hyundai Motor America
- Park Out Side: 1
- Park Out Side: 1
- Components: POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
- Consequence: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
- Remedy: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
- Model: Hyundai Palisade 2023
- Report Received Date: 2023-06-08
- Manufacturer: Hyundai Motor America
- Components: SERVICE BRAKES, HYDRAULIC:POWER ASSIST
- Summary: Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
- Consequence: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the brake booster as necessary, free of charge. Owner notification letters were mailed July 14, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 245.
Latest negative Hyundai Palisade car reviews
Latest positive Hyundai Palisade car reviews
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Vehicle year: 2023
I've seen some bad reviews here, but after owning my 23 Palisade Calligraphy for about 10 months, I love it even more than when I first bought it. It has a great highway ride and plenty of features for the money. The wind noise problems that were present in the first year have been resolved, and mine is now very quiet. For those who complain about the ride, it's worth checking the air pressure. Mine had 40 lbs when it should have been 35. While it may not be the most thrilling ride, it's a fantastic 3-row family vehicle with great power that allows you to take those exit ramps with some speed. The only visit I've had to the dealer was for a quick and free oil change and tire rotation. I encourage you to drive one for yourself and see that it's one of the best values in 3-row SUVs. Additionally, there are plenty of reviews out there for 3-row SUVs, so be sure to look at them all. Don't be fooled by those that prioritize handling over models that are spacious and reliable. Consider why you want a 3-row vehicle, and I believe you'll find that the Palisade and the Telluride should be at the top of your list.
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Vehicle year: 2021
I've been driving the Palisade for about two weeks now and have already put around 1000 miles on it. Compared to my other cars, a Porsche Cayenne and Porsche Boxster, this vehicle is simply awesome. I highly recommend getting the Calligraphy trim, which is essentially last year's limited edition with some minor changes. The car drives really well and the engine is powerful enough, unlike some of the other cars we were considering such as the 2022 Acura MDX. The Palisade feels luxurious yet practical for family use. The ride is smooth and comfortable, and the brakes are responsive. The car is packed with features, including pretty decent autonomous cruise control (with hands on wheel). The stereo sounds good, although it may not match the quality of a Bose, Burmester, or B&O. However, once properly configured, it's more than adequate. Some owners have complained about wind and road noise, but I haven't experienced any issues with that. The second and third rows are very spacious, although I do wish the upper trims had the option for a bench seat. The space behind the third row is great and easily fits a stroller. There are a few minor things we don't like, such as the lack of a factory hitch (which costs $800 to install at the dealership), no wireless carplay on upper trims, and the stop hold feature needing to be engaged every time you turn on the car. Overall, we are extremely satisfied with our purchase and highly recommend the Palisade. **Update 3/9/21: A few more minor issues to note: (1) the fuel tank is small, so be prepared to fill up often, (2) the top end doesn't have dimming side mirrors, which could be a deal breaker if you drive at night, and (3) the car doesn't have power folding mirrors. Despite these minor shortcomings, we still highly recommend the Palisade.
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Vehicle year: 2022
Amazing car inside and out. Too many amazing features. I'm impressed.
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Vehicle year: 2024
You have everything you wanted! While the velour ceilings may not be your favorite, it sounds like you're really happy with everything else.
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Vehicle year: 2020
I really love this car. It's definitely the best value for a 3 row SUV. The Drive Guidance option is a great upgrade on the SEL trim. The bigger touchscreen fits the overall look perfectly. Additionally, the Highway Drive Assist makes cruising on the highway super easy and smooth. It practically drives itself, but if you want to take back control, you can simply turn off the features.
Are you having problems with your Hyundai Palisade?
Colt Schmitt 2025-03-24
Vehicle year: 2023
The 2023 Palisade Ultimate Caligraphy has some great features, but also some drawbacks. On the positive side, it is roomy and luxurious, with heated seats in the front and middle rows, adaptable cruise control, and excellent 360 camera views. However, there are some negative aspects to consider. For example, it is not possible to lock the vehicle if you manually start it, and in extremely cold temperatures of -40 to -50 degrees, the 10-minute intervals for starting the vehicle are not sufficient. It is frustrating that the designers of this product did not take into account the harsh Canadian winters. I have previously raised this issue when I purchased my first Palisade in 2019, but unfortunately, it seems that the technical team has been unable or unwilling to make this minor change. Hopefully, they will address this issue in the future.
Ole Bednar 2025-03-21
Vehicle year: 2023
Loaded with features at a price well below the competition. Although, it is important to note that there have been some electronic glitches. The safety systems have been known to brake randomly and accelerate at a stop light on their own, which can be concerning. In the first 20k miles, there were some issues with the rear differential, AWD system, and rear suspension, but they were promptly addressed and resolved.
Zakary Effertz 2025-03-04
Vehicle year: 2024
We purchased our 2024 Palisade Limited in October 2023. Despite not test driving it, we expected a new car to be free of issues. Unfortunately, we noticed a strange wobble/vibration from day one. Despite our attempts to resolve the issue, both the dealer and Hyundai corporate have dismissed our concerns, claiming that it's either a normal attribute of the car or due to bad tires from the factory. We were disappointed to learn that tires aren't covered under warranty, even if they were faulty from the start. While we have seen feedback online about similar vibration problems, Hyundai has yet to acknowledge the issue. As a loyal Hyundai customer, we are extremely disappointed with the way we have been treated and it has left us hesitant to purchase another Hyundai in the future.
Percival Armstrong 2025-02-19
Vehicle year: 2023
We were considering purchasing a new 2023 Palisade and the salesman assured us that it had a towing capacity of 5,000lbs. However, upon further research, I discovered that this was not entirely true. According to the Hyundai Palisade Website, if the trailer being towed does not have trailer brakes, the towing capacity is only 1650lbs. Unfortunately, this did not meet our needs as we tow two boat trailers and one utility trailer, all without trailer brakes, and our maximum tow weight is probably 3,500 lbs. We ultimately decided to purchase a 23 Chevrolet Traverse and are completely satisfied with our decision. It meets all of our needs and we have had no problems with it in the 9 months since we bought it. The highway mpg is better than expected, averaging 28 mpg and as good as 31.4 mpg with calculations made at the pump. Of course, driving conditions can affect the mpg. We never rely on the dashboard computer for accurate readings. Although we were disappointed that the Palisade did not meet our towing needs, we were happy to have done our research and made an informed decision. We particularly liked the interior of the Palisade over anything else we looked at, but unfortunately, the exterior did not excite us.
Christophe Yundt 2025-02-09
Vehicle year: 2024
Hello! I hope you're doing well. I wanted to share our experience with our 2023 Hyundai Palisade Limited Edition that we purchased in July 2022. Unfortunately, we've only been able to put 1000 miles on it so far due to a drifting issue whenever it's driven. We've been working with the dealer to resolve the issue, but it's been a bit of a challenge. They're currently on their third attempt at fixing the issue, and while they did mention having to contact corporate for further guidance, we haven't heard back from them in the last 4 days. We're hoping for a resolution soon, but in the meantime, we appreciate your understanding. Thank you!