Hyundai Entourage problems

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The Kia Carnival (Korean: 기아 카니발) is a minivan manufactured by Kia since 1998. It was marketed globally under various nameplates, prominently as the Kia Sedona.

The first generation Carnival was introduced in January 1998, and was marketed in a single, short wheelbase version. Second generation models were marketed (2006–2014) in short and long wheelbase variants. A rebadged variant of the second generation was offered in North America as the Hyundai Entourage (2007–2009). Beginning in 2010, the second generation model received updated equipment, including Kia's corporate Tiger Nose grille, as introduced by its then new design chief, Peter Schreyer. Kia introduced its third generation minivan in 2014, solely in a long wheelbase format. The fourth generation was introduced in 2020, when Kia also began using the Carnival nameplate worldwide.

First generation (KV-II; 1998)

The first generation model was manufactured and marketed differently for specific regions, including under a joint venture in the Chinese market with Dongfeng Yueda Kia, as well as the Naza Ria in Malaysia.

In Indonesia and the Philippines, both Carnival/Sedona names were used. Initially introduced as the Carnival in 2001, from 2003 onwards, it was renamed as the Sedona.

photo of Hyundai Entourage car production

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Hyundai Entourage model years

hyundai entourage 2008 photo
Entourage 2008
Hyundai

71

4

29

2.5
  • 5
  • 4
  • 3
  • 2
  • 1
hyundai entourage 2007 photo
Entourage 2007
Hyundai

213

6

36

2.8
  • 5
  • 4
  • 3
  • 2
  • 1
hyundai entourage 2006 photo
Entourage 2006
Hyundai

1

1

0

  • 5
  • 4
  • 3
  • 2
  • 1

Common Hyundai Entourage problems

Based on complaints from owners of the Hyundai Entourage, several common problems have been reported:

  • Broken Seat Mounts: Another common problem in the 2007 Entourage is broken seat mounts, with 4 complaints. This issue can compromise the safety and stability of the seats, posing a risk to passengers in the vehicle.
  • Seat Belt Light Stays On: Owners have reported that the seat belt light stays on in the 2007 Entourage, with 3 complaints. This issue can be a nuisance and may indicate a fault in the seat belt sensor or wiring system.
  • Starting Issues: Some owners have experienced difficulties with the car not starting in the 2007 Entourage, with 3 complaints. Starting issues can be caused by various factors such as a faulty starter, battery, or ignition system.
  • Engine Problems: The 2007 Entourage has received 14 complaints related to engine issues. Engine problems can range from poor performance to complete failure, impacting the overall drivability and reliability of the vehicle.
  • Interior Concerns: Owners have reported 8 complaints regarding interior issues in the Entourage. Interior problems can include issues with components like the dashboard, seats, or infotainment system, affecting comfort and convenience.
  • Airbags & Seat Belts: The Entourage has received 6 complaints related to airbags and seat belts. Malfunctions in these safety features can pose serious risks in the event of a collision, compromising the protection of occupants.
  • Electrical Problems: Some owners have reported 5 complaints about electrical issues in the Entourage. Electrical problems can manifest in various ways, affecting components like lights, power windows, or the vehicle's electronic systems.
  • Exterior Concerns: The Entourage has received 4 complaints regarding exterior issues. Exterior problems can include issues with the body panels, paint, or exterior accessories, impacting the aesthetics and functionality of the vehicle.

By addressing these common problems reported by owners of the Hyundai Entourage, potential buyers and current owners can be better informed about the issues they may encounter and take appropriate measures to address them.

Hyundai Entourage

What year Hyundai Entourage to avoid?

Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.

Is the Hyundai Entourage reliable?

Hyundai Entourage Reliability Problems

Entourage owners have made 53 complaints over 3 model years. Using our PainRank™ system we've ranked it 17th in overall reliability out of 25 Hyundai models , with real engine and interior concerns.

Why did Hyundai stop making the Entourage?

Last year, sales were down 50% on the Entourage to just 8,400 units (Kia sold 27,000 Sedonas in the same period). It was a brutal lesson, but Hyundai's U.S. CEO John Krafcik says the company learned "why you don't do badge engineering." Needless to say, the plug is being pulled on the Hyundai Entourage later this year.

What year did they stop making the Hyundai Entourage?

The Hyundai Entourage was a minivan that was produced by Hyundai from 2002 to 2009. It was available in front-wheel drive and all-wheel drive configurations.

Percentage distribution of complaints by Hyundai Entourage years

We have researched Hyundai problems and analysed all the complaints filed against Hyundai Entourage cars and compiled the top 3 most problematic Hyundai Entourage model years:

Below you can see the percentage distribution of known problems by Hyundai Entourage model years.

Distribution of the number of complaints by Hyundai Entourage years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Hyundai Entourage car problems categorized by type of issue

After analysing all complaints related to Hyundai Entourage , it was concluded that the most common issues with these cars are:

  • Electrical system problems
  • Structure problems
  • Suspension problems
  • Latches/locks/linkages problems
  • Service brakes problems

The graph below shows statistics for all Hyundai Entourage vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Entourage model years

A total of 11 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Entourage model years

There were a total of 6 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Entourage model years

There were a total of 11 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 285 complaints about various vehicle components related to the Hyundai Entourage . Below are the 25 most recent complaints reported for Hyundai Entourage vehicles.

Latest 25 complaints

Hyundai Entourage 2008
  • Date Of Incident: 2023-07-05
  • Date Complaint: 2023-07-12
  • VIN: KNDMC233186
  • Components: SUSPENSION
  • Summary: While I was driving the vehicle, the front lower left/driver's side control arm broke in half and caused me to lose control of the vehicle.
Hyundai Entourage 2007
  • Date Of Incident: 2023-04-08
  • Date Complaint: 2023-04-09
  • Crash: 1
  • VIN: KNDMC233676
  • Components: ELECTRICAL SYSTEM
  • Summary: The valve over eventually leaks oil that drips down on to the alternator. This cause the electrical system to fail, the battery and brake lights come on. Then slowly all lights come on as battery shuts down. This is a known issue with this engine. This happened to me yesterday while driving at night leaving the car unable to drive. When the battery completely shuts down you cannot even move the vehicle out of Park, as electric is needed to disengage the the shifter from park, so you cannot even push the vehicle off of the road. Hyundai has a recall for the exact same engine in the Veracruz. Here are two videos showing issues. https://www.youtube.com/watch?v=RSLmj8Gqc1Q https://www.youtube.com/watch?v=h9Q78so3GPI https://www.carproblemzoo.com/hyundai/entourage/engine-oil-leaking-problems.php The VIN was not included in NHTSA campaign number: 14v415000 (engine and engine cooling).
Hyundai Entourage 2007
  • Date Of Incident: 2023-03-30
  • Date Complaint: 2023-03-30
  • VIN: KNDMC233276
  • Components: STEERING
  • Summary: 2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARD TO BROKEN POWER STEERING BELT.
Hyundai Entourage 2007
  • Date Of Incident: 2023-03-28
  • Date Complaint: 2023-03-28
  • Fire: 1
  • Components: SERVICE BRAKES, AIR,FIRERELATED
  • Summary: The contact owned a 2007 Hyundai Entourage. The contact stated that while driving at an undisclosed speed, another driver alerted her that there were flames coming from underneath the vehicle. The ABS warning light was illuminated. The contact pulled over and exited the vehicle while it caught fire. No injury was sustained. The fire department arrived on the scene and extinguished the fire. The contact was not aware if there were fire department and police reports filed. The vehicle was towed to her sister's residence and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and confirmed that the VIN was included in NHTSA Campaign Number: 20V061000 (Service Brakes, Hydraulic). The failure mileage was approximately 207,000. The VIN was unavailable.
Hyundai Entourage 2008
  • Date Of Incident: 2022-03-12
  • Date Complaint: 2023-01-12
  • VIN: KNDMC233886
  • Components: SERVICE BRAKES
  • Summary: I had an appointment at the dealer for the recall only. Upon completion of scheduled appointment, I assumed the vehicle recall had been rectified. After my vehicle was at the dealership for several hours, the dealer did not complete the recall. The mechanic said the part was on backorder. They would contact me once it was in stock and available for installation. That was March 12, 2022 at Boch Hyundai in Norwood, Massachusetts. Information regarding recall is listed below: Manufacturer Recall Number 188 NHTSA Recall Number 20V061000
Hyundai Entourage 2007
  • Date Of Incident: 2022-10-29
  • Date Complaint: 2022-11-08
  • VIN: KNDMC233976
  • Components: SUSPENSION,STEERING
  • Summary: The contact owns a 2007 Hyundai Entourage. The contact stated while driving 5 MPH in a parking lot and making a left turn, he heard an abnormal noise coming from the front passenger’s side tire and the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to park the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to the insurance facility and then towed to an independent mechanic. The contact was informed that the front passenger’s side control arm, the front driver’s side control arm, and the constant velocity axle needed to be replaced. The vehicle was repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V556000 (Suspension) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.
Hyundai Entourage 2007
  • Date Of Incident: 2022-09-02
  • Date Complaint: 2022-09-02
  • VIN: KNDMC233176
  • Components: AIR BAGS
  • Summary: The contact's fiancé owns a 2007 Hyundai Entourage. The contact stated while driving at an undisclosed speed, the air bags and memory fuel warning lights illuminated. Additionally, the vehicle was taken to AutoZone where it was placed on a diagnostic machine where a code generated for the catalytic converter. The vehicle was initially taken to the dealer for a recall repair however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Hyundai Entourage 2008
  • Date Of Incident: 2022-07-05
  • Date Complaint: 2022-08-09
  • VIN: KNDMC233586
  • Components: SUSPENSION
  • Summary: The contact owns a 2008 Hyundai Entourage. The contact stated that while his daughter was driving 40 MPH, the steering wheel turned sideways as all four wheels remained straight. The ESC off warning light illuminated on the instrument panel. The contact's daughter was able to slowly drive the vehicle home despite the failure. The contact then test drove the vehicle and experienced the failure. The contact entered his driveway and noticed that the front driver’s side tire had detached from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 13V556000 (Suspension) which he linked to the failure. The manufacturer had been notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 135,000.
Hyundai Entourage 2008
  • Date Of Incident: 2021-09-21
  • Date Complaint: 2021-09-21
  • VIN: KNDMC233886
  • Components: SUSPENSION
  • Summary: 2008 HYUNDAI ENTOURAGE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO OPEN SAFETY RECALL. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THE STEERING FAILED PULLING THE VEHICLE INTO ONCOMING TRAFFIC. AN AUTO MECHANICE ADVISED THAT THE FRONT AND LOWER CONTROL ARM BROKE AND WAS ON RECALL. THE CONSUMER DISCOVERED THE VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT BELIEVED IT SHOULD HAVE BEEN.
Hyundai Entourage 2007
  • Date Of Incident: 2021-05-10
  • Date Complaint: 2021-05-18
  • VIN: KNDMC233476
  • Components: SUSPENSION
  • Summary: I was driving on the street and heard a snap I then pulled over contacted a tow company and brought it to the nearest mechanic shop was told that my control arms are so rusted that they snapped on both sides left and right one cracked completely through the other 1 Has just a crack but was not completely broke had to pay for the repairs at $2677 later to find out that in 2014 a recall was made recall 115. I just purchased this car however records don't show this as a active recall so either it was serviced and not properly fixed therefore still making it dangerous for my family and others or was never completed and being sold as a unsafe vehicle to my sister whom I brought this vehicle from. When she bought it nothing about this recall 115 was listed so she was not aware when selling this van to us.
Hyundai Entourage 2007
  • Date Of Incident: 2021-03-21
  • Date Complaint: 2021-04-17
  • VIN: KNDMC233876
  • Components: SUSPENSION
  • Summary: VEHICLE WAS MOVING AT 50 MPH ON A COUNTY ROAD. FAILURE OF DRIVERS SIDE LOWER CONTROL ARM. LOSS OF CONTROL OF STEERING AND DAMAGE TO TIRE AND WHEEL WELL.
Hyundai Entourage 2007
  • Date Of Incident: 2015-05-06
  • Date Complaint: 2021-03-17
  • VIN: KNDMC233276
  • Components: ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
  • Summary: ARE DOORS FLY OPEN DRIVING DOWN FREEWAY. DOORS DON'T CLOSE OR LATCH HALF THE TIME AND ARE BATTERY AND ALTERNATOR LIGHT CONSTANTLY COMES ON AND BATTERY AND ALTERNATOR IS GOOD HAD THEM TESTED. U ASK FOR A DATE AND ONLY LET US PUT ONE DATE IN THIS HAPPENS SO OFTEN WE'RE SCARED TO EVEN OPEN DRIVERS SIDE SLIDING DOOR. AND SOMETHING WRONG WITH THE BRAKES
Hyundai Entourage 2007
  • Date Of Incident: 2021-02-14
  • Date Complaint: 2021-03-11
  • VIN: KNDMC233476
  • Components: SUSPENSION
  • Summary: TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE COMPARTMENT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND UPON INVESTIGATION NOTICED THAT THE FRONT DRIVER'S AND PASSENGER'S SIDE WHEELS WERE POINTING IN THE OPPOSITE DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING DRIVER'S AND PASSENGER'S SIDE CONTROL ARMS TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
Hyundai Entourage 2008
  • Date Of Incident: 2020-04-17
  • Date Complaint: 2021-02-02
  • Fire: 1
  • VIN: KNDMC233386
  • Components: SERVICE BRAKES
  • Summary: I WAS TAKING MY FAMILY FOR SHOPPING, AND AFTER MY KIDS (5 KIDS) WERE SEATED IN THE CAR AND MAKING SURE THE SEAT BELTS WAS WORN. I WALKED TO THE DRIVER DOOR TO START THE CAR AND DRIVE TO THE DESTINATION; A THICK WHITE SMOKE WAS COMING OUT OF UNDERNEATH THE ENGINE HOOD EVEN THOUGH THE CAR'S ENGINE WAS STILL OFF! I WAS SHOCKED AND DIDN'T KNOW WHAT TO DO FIRST! SHOULD I SAFE MY FAMILY AND HELP THE KIDS TO RUN OUT OF THE CAR OR CHECK THE CAUSE OF THE FIRE! SINCE I AM AN ELECTRICAL ENGINEERING AND HAVE EXPERIENCE WITH CARS, I KNEW THE PROBLEM WAS AN ELECTRICAL PROBLEM AND IF I UNPLUG THE BATTERY THIS SHOULD SOLVE THE PROBLEM FASTER! WITH A LOT OF SMOKE, I WAS ABLE TO UNPLUG THE CABLES OF THE BATTERY. THEN, I DID HELP MY KIDS TO GET OUT OF THE VAN' THEY WERE VERY SCARED AND DIDN'T KNOW WHAT TO DO AND HOW TO HELP! I CHECKED ON THE CAR AND I DID FIND THE SMOKE WAS LESS AND AFTER COUPLE MINUTES STOPPED COMPLETELY. SITUATION COULD BE WORSE THAN THAT, THE VAN WAS FULL OF GAS PARKED IN MIDDLE OF OTHER 4 CARS, 15 FT FROM OUR HOMES. I DID SEE THE ANTI-LOCK BRAKE (ABS) MODULE WAS BURNED-OUT! I DID ORDER A USED ABS MODULE FROM EBAY (SEE ATTACHED FILE) AND REPLACED THE OLD ONE. UNFORTUNATELY, IT DID NOT WORK! MANY LIGHTS IN THE DASHBOARD APPEARED (BREAK, ABS, ENGINE) AND LOST SOME FUNCTIONS OF THE DRIVING LIKE CRUISE AND SMOOTH ENGINE SOUND! AFTER VISITING MANY LOCAL REPAIRERS, I DID CALL THE LOCAL DEALER AND ASKED FOR NEW MODULE AND GOT QUOTE ON NEW ABS MODULE (PART ONLY COSTS ABOUT $2500). AFTER ABOUT A MONTH FROM THE ACCIDENT DAY, I RECEIVED A RECALL LETTER FROM HYUNDAI COMPANY IN USA WITH TWO RECALLS IN WHICH ONE OF THEM SAID ABS MODULE MAY SHORT CIRCUIT AN ELECTRICAL SHORT WITHIN THE ABS MODULE MAY CAUSE AN ENGINE COMPARTMENT FIRE, EVEN WHEN THE CAR IS TURNED OFF, INCREASING THE RISK OF AN INJURY. CONTACTED THE COMPANY BUT THEY DID NOT SOLVE MY PROBLEMS.
Hyundai Entourage 2008
  • Date Of Incident: 2020-06-01
  • Date Complaint: 2020-12-21
  • VIN: KMHMC233488
  • Components: SERVICE BRAKES, HYDRAULIC
  • Summary: TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE N/A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI LOCATED AT 1499 S MILITARY HWY, CHESAPEAKE, VA 23320, TO BE REPAIRED. THE DEALER WAS UNABLE TO PROVIDE THE RECALL REPAIR DUE TO THE PARTS BEING THE INCORRECT PARTS. THE CONTACT STATED THAT A VIN SEARCH SHOWED NO OPEN RECALLS ON THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Latest 5 recalls Hyundai Entourage

The National Highway Traffic Safety Administration (NHTSA) has issued 11 recalls for different components of the Hyundai Entourage.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Hyundai Entourage 2007
  • Report Received Date: 2020-02-04
  • Manufacturer: Hyundai Motor America
  • Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
  • Summary: Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
  • Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
  • Remedy: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
  • Model: Hyundai Entourage 2008
  • Report Received Date: 2020-02-04
  • Manufacturer: Hyundai Motor America
  • Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
  • Summary: Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
  • Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
  • Remedy: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
  • Model: Hyundai Entourage 2007
  • Report Received Date: 2016-11-21
  • Manufacturer: Hyundai Motor America
  • Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
  • Summary: Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
  • Consequence: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
  • Remedy: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.
  • Model: Hyundai Entourage 2008
  • Report Received Date: 2016-11-21
  • Manufacturer: Hyundai Motor America
  • Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
  • Summary: Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
  • Consequence: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
  • Remedy: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.
  • Model: Hyundai Entourage 2007
  • Report Received Date: 2013-11-06
  • Manufacturer: Hyundai Motor Company
  • Components: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
  • Summary: Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.
  • Consequence: A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
  • Remedy: Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1-800-633-5151 or by email at [email protected]. Hyundai's recall number is 115.

Latest negative Hyundai Entourage car reviews

  1. Marshall Lesch 2025-03-16

    Vehicle year: 2008

    We have been enjoying our Entourage for over a year now and are very pleased with its spaciousness and comfort, especially as a family with 5 children. The deep well in the rear is a great feature for grocery shopping day and the two side auto doors are incredibly helpful. While we have noticed that the gas mileage is not ideal at 17 mpg on the highway, we still find the van to be a great fit for our needs. One minor issue we have encountered is that gas sometimes spills out when the tank is full, but we have learned to be careful. Overall, we are happy with our purchase!

  2. Edd Conroy 2025-02-23

    Vehicle year: 2007

    We have a 2007 Entourage and unfortunately, we have been experiencing some issues with the A/C. It tends to make a clunking noise when the engine is first started, which is not something you would expect from a new van that costs $28,000. After having the A/C replaced twice, Hyundai informed us that this is a normal occurrence in all Entourages. While we were disappointed with this response, we understand that sometimes these things happen. On the other hand, we also own a 2006 KIA Sorento (Hyundai's sister company) which has 17,000 more miles on it than the Entourage, and we have to say that the KIA rides, drives and sounds better than the Hyundai. It's unfortunate that the Entourage has this issue, but we still appreciate the overall quality of Hyundai's products. By the way, did I mention that it sounds like a tank when it's cold?

  3. Isidro Schultz 2025-02-03

    Vehicle year: 2007

    On June 6th, I purchased a car which unfortunately had some issues. Despite my initial disappointment, I took it back to the dealer the same day to have it fixed. However, the steering wheel continued to vibrate even after the tires were balanced and replaced. The dealer tried several solutions over the next two months, as directed by Hyundai, but the issue persisted. After some investigation, the dealer's mechanic found excessive play in the hub and installed a new hub assembly on the passenger side. Although the shaking stopped for a brief period, it eventually returned. The dealer then tried tightening the bolt on the hub and polishing the rotor, but these attempts were unsuccessful. Currently, they are in the process of replacing the driver's side hub. Despite these setbacks, I have taken action by filing a LEMON LAW Claim against Hyundai. The dealer has had my vehicle for 45 days, but I remain confident that the issue will be resolved soon.

  4. Constantin Nolan 2025-01-23

    Vehicle year: 2007

    I purchased this van in December 2006 with only 11,000 miles on it. It was previously used as a Factory Reps vehicle. I chose Hyundai due to my positive experiences with the Elantra and Sonata. While this van competes well with Toyota and Honda in terms of design and function, it falls short in terms of owner satisfaction. In my opinion, the biggest issue with this van is the dealership's service. Unfortunately, Hyundai dealerships remind me of the domestic dealerships from the past, where they focus more on selling than on service. It's frustrating to continuously bring a vehicle in for the same issue and be told that they don't know what's wrong with it. However, I must say that they have fixed everything except for the whine in the right rear speaker.

  5. Abner Greenholt 2025-01-15

    Vehicle year: 2008

    We have a 2007 Entourage and unfortunately, we have been experiencing some issues with the A/C. It tends to make a clunking noise when the engine is first started, which is not something you would expect from a new van that costs $28,000. After having the A/C replaced twice, Hyundai informed us that this is a normal occurrence in all Entourages. While we were disappointed with this response, we understand that sometimes these things happen. On the other hand, we also own a 2006 KIA Sorento (Hyundai's sister company) which has 17,000 more miles on it than the Entourage, and we have found that it rides, drives and sounds better than the Hyundai. It's worth noting that the Entourage can sound a bit like a tank when it's cold, but overall we are still satisfied with our purchase.

Latest positive Hyundai Entourage car reviews

  1. Cleveland Kihn 2025-03-26

    Vehicle year: 2008

    I've had my van for 5 years and I still love it like it was the first day I got it. Even though I didn't really want a van, the family needed one and I'm so glad we got it. It's so spacious that 7 people can fit comfortably and it drives so smoothly. It doesn't feel like I'm stuck driving a van. The kids love the DVD and I love the sliding doors!

  2. Otis Cormier 2025-03-11

    Vehicle year: 2007

    As a parent of three young children, I understand the struggle of finding the perfect family car. After test driving multiple vans, I can confidently say that the Entourage is the best value and safest option out there. Not only is it solidly built, but its unique and stylish design still catches my eye. Inside, it's easy to move around and incredibly comfortable for both passengers and drivers. Even after driving 10K miles in 3 months of Vermont weather, we have no complaints. As a Hyundai Santa Fe owner, I'm excited to see how the Entourage compares in the snow. While the Kia Sedona is a close competitor, the Entourage's interior and exterior design make it the clear winner in my book.

  3. Ezekiel Dietrich 2025-03-07

    Vehicle year: 2008

    Excellent vehicle! This vehicle has the feel, ride and quality of a luxury vehicle. I am extremely impressed with the handling and the driveability of the Entourage. Much more advertising needs to be done on this car! American made cars need to take a lesson in quality from Hyundai.

  4. Lester Kris 2025-03-05

    Vehicle year: 2008

    We purchased our 2008 Entourage a few weeks ago and we absolutely love it! The ride is so smooth and the space inside is incredibly roomy. Although the fuel mileage could be better, we are still very happy with our purchase and would definitely recommend it over the 34k Honda Odyssey!

  5. Presley Murazik 2025-02-01

    Vehicle year: 2007

    Just wanted to give a quick update on my experience with the Entourage SE after 6 months of ownership. Unfortunately, we have been experiencing periodic check engine light issues, but we have found a simple solution in checking the tightness of the gas cap as suggested in the owner's manual. Despite this minor inconvenience, the van has been absolutely fantastic overall. The kids are thrilled with the DVD player and the power windows on the sliding doors, while my wife and I are enjoying the heated seats as winter approaches. Personally, I am impressed with the horsepower and smooth ride, as well as the helpful backup warning sensor. Thank you for such a great product!

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