Hyundai Entourage problems

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The Kia Carnival (Korean: 기아 카니발) is a minivan manufactured by Kia since 1998. It was marketed globally under various nameplates, prominently as the Kia Sedona.

The first generation Carnival was introduced in January 1998, and was marketed in a single, short wheelbase version. Second generation models were marketed (2006–2014) in short and long wheelbase variants. A rebadged variant of the second generation was offered in North America as the Hyundai Entourage (2007–2009). Beginning in 2010, the second generation model received updated equipment, including Kia's corporate Tiger Nose grille, as introduced by its then new design chief, Peter Schreyer. Kia introduced its third generation minivan in 2014, solely in a long wheelbase format. The fourth generation was introduced in 2020, when Kia also began using the Carnival nameplate worldwide.

First generation (KV-II; 1998)

The first generation model was manufactured and marketed differently for specific regions, including under a joint venture in the Chinese market with Dongfeng Yueda Kia, as well as the Naza Ria in Malaysia.

In Indonesia and the Philippines, both Carnival/Sedona names were used. Initially introduced as the Carnival in 2001, from 2003 onwards, it was renamed as the Sedona.

photo of Hyundai Entourage car production

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Hyundai Entourage model years

hyundai entourage 2008 photo
Entourage 2008
Hyundai

71

4

21

3.5
  • 5
  • 4
  • 3
  • 2
  • 1
hyundai entourage 2007 photo
Entourage 2007
Hyundai

213

6

27

3.7
  • 5
  • 4
  • 3
  • 2
  • 1
hyundai entourage 2006 photo
Entourage 2006
Hyundai

1

1

0

  • 5
  • 4
  • 3
  • 2
  • 1

Common Hyundai Entourage problems

Based on complaints from owners of the Hyundai Entourage, several common problems have been reported:

  • Broken Seat Mounts: Another common problem in the 2007 Entourage is broken seat mounts, with 4 complaints. This issue can compromise the safety and stability of the seats, posing a risk to passengers in the vehicle.
  • Seat Belt Light Stays On: Owners have reported that the seat belt light stays on in the 2007 Entourage, with 3 complaints. This issue can be a nuisance and may indicate a fault in the seat belt sensor or wiring system.
  • Starting Issues: Some owners have experienced difficulties with the car not starting in the 2007 Entourage, with 3 complaints. Starting issues can be caused by various factors such as a faulty starter, battery, or ignition system.
  • Engine Problems: The 2007 Entourage has received 14 complaints related to engine issues. Engine problems can range from poor performance to complete failure, impacting the overall drivability and reliability of the vehicle.
  • Interior Concerns: Owners have reported 8 complaints regarding interior issues in the Entourage. Interior problems can include issues with components like the dashboard, seats, or infotainment system, affecting comfort and convenience.
  • Airbags & Seat Belts: The Entourage has received 6 complaints related to airbags and seat belts. Malfunctions in these safety features can pose serious risks in the event of a collision, compromising the protection of occupants.
  • Electrical Problems: Some owners have reported 5 complaints about electrical issues in the Entourage. Electrical problems can manifest in various ways, affecting components like lights, power windows, or the vehicle's electronic systems.
  • Exterior Concerns: The Entourage has received 4 complaints regarding exterior issues. Exterior problems can include issues with the body panels, paint, or exterior accessories, impacting the aesthetics and functionality of the vehicle.

By addressing these common problems reported by owners of the Hyundai Entourage, potential buyers and current owners can be better informed about the issues they may encounter and take appropriate measures to address them.

Hyundai Entourage

What year Hyundai Entourage to avoid?

Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.

Is the Hyundai Entourage reliable?

Hyundai Entourage Reliability Problems

Entourage owners have made 53 complaints over 3 model years. Using our PainRank™ system we've ranked it 17th in overall reliability out of 25 Hyundai models , with real engine and interior concerns.

Why did Hyundai stop making the Entourage?

Last year, sales were down 50% on the Entourage to just 8,400 units (Kia sold 27,000 Sedonas in the same period). It was a brutal lesson, but Hyundai's U.S. CEO John Krafcik says the company learned "why you don't do badge engineering." Needless to say, the plug is being pulled on the Hyundai Entourage later this year.

What year did they stop making the Hyundai Entourage?

The Hyundai Entourage was a minivan that was produced by Hyundai from 2002 to 2009. It was available in front-wheel drive and all-wheel drive configurations.

Percentage distribution of complaints by Hyundai Entourage years

We have researched Hyundai problems and analysed all the complaints filed against Hyundai Entourage cars and compiled the top 3 most problematic Hyundai Entourage model years:

Below you can see the percentage distribution of known problems by Hyundai Entourage model years.

Distribution of the number of complaints by Hyundai Entourage years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Hyundai Entourage car problems categorized by type of issue

After analysing all complaints related to Hyundai Entourage , it was concluded that the most common issues with these cars are:

  • Electrical system problems
  • Structure problems
  • Suspension problems
  • Latches/locks/linkages problems
  • Service brakes problems

The graph below shows statistics for all Hyundai Entourage vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Entourage model years

A total of 11 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Entourage model years

There were a total of 6 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Entourage model years

There were a total of 11 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 285 complaints about various vehicle components related to the Hyundai Entourage . Below are the 25 most recent complaints reported for Hyundai Entourage vehicles.

Latest 25 complaints

Hyundai Entourage 2008
  • Date Of Incident: 2023-07-05
  • Date Complaint: 2023-07-12
  • VIN: KNDMC233186
  • Components: SUSPENSION
  • Summary: While I was driving the vehicle, the front lower left/driver's side control arm broke in half and caused me to lose control of the vehicle.
Hyundai Entourage 2007
  • Date Of Incident: 2023-04-08
  • Date Complaint: 2023-04-09
  • Crash: 1
  • VIN: KNDMC233676
  • Components: ELECTRICAL SYSTEM
  • Summary: The valve over eventually leaks oil that drips down on to the alternator. This cause the electrical system to fail, the battery and brake lights come on. Then slowly all lights come on as battery shuts down. This is a known issue with this engine. This happened to me yesterday while driving at night leaving the car unable to drive. When the battery completely shuts down you cannot even move the vehicle out of Park, as electric is needed to disengage the the shifter from park, so you cannot even push the vehicle off of the road. Hyundai has a recall for the exact same engine in the Veracruz. Here are two videos showing issues. https://www.youtube.com/watch?v=RSLmj8Gqc1Q https://www.youtube.com/watch?v=h9Q78so3GPI https://www.carproblemzoo.com/hyundai/entourage/engine-oil-leaking-problems.php The VIN was not included in NHTSA campaign number: 14v415000 (engine and engine cooling).
Hyundai Entourage 2007
  • Date Of Incident: 2023-03-30
  • Date Complaint: 2023-03-30
  • VIN: KNDMC233276
  • Components: STEERING
  • Summary: 2007 HYUNDAI ENTOURAGE. CONSUMER WRITES IN REGARD TO BROKEN POWER STEERING BELT.
Hyundai Entourage 2007
  • Date Of Incident: 2023-03-28
  • Date Complaint: 2023-03-28
  • Fire: 1
  • Components: SERVICE BRAKES, AIR,FIRERELATED
  • Summary: The contact owned a 2007 Hyundai Entourage. The contact stated that while driving at an undisclosed speed, another driver alerted her that there were flames coming from underneath the vehicle. The ABS warning light was illuminated. The contact pulled over and exited the vehicle while it caught fire. No injury was sustained. The fire department arrived on the scene and extinguished the fire. The contact was not aware if there were fire department and police reports filed. The vehicle was towed to her sister's residence and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and confirmed that the VIN was included in NHTSA Campaign Number: 20V061000 (Service Brakes, Hydraulic). The failure mileage was approximately 207,000. The VIN was unavailable.
Hyundai Entourage 2008
  • Date Of Incident: 2022-03-12
  • Date Complaint: 2023-01-12
  • VIN: KNDMC233886
  • Components: SERVICE BRAKES
  • Summary: I had an appointment at the dealer for the recall only. Upon completion of scheduled appointment, I assumed the vehicle recall had been rectified. After my vehicle was at the dealership for several hours, the dealer did not complete the recall. The mechanic said the part was on backorder. They would contact me once it was in stock and available for installation. That was March 12, 2022 at Boch Hyundai in Norwood, Massachusetts. Information regarding recall is listed below: Manufacturer Recall Number 188 NHTSA Recall Number 20V061000
Hyundai Entourage 2007
  • Date Of Incident: 2022-10-29
  • Date Complaint: 2022-11-08
  • VIN: KNDMC233976
  • Components: SUSPENSION,STEERING
  • Summary: The contact owns a 2007 Hyundai Entourage. The contact stated while driving 5 MPH in a parking lot and making a left turn, he heard an abnormal noise coming from the front passenger’s side tire and the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact was able to park the vehicle safely. The vehicle was not drivable. The contact towed the vehicle to the insurance facility and then towed to an independent mechanic. The contact was informed that the front passenger’s side control arm, the front driver’s side control arm, and the constant velocity axle needed to be replaced. The vehicle was repaired. A dealer was not contacted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 13V556000 (Suspension) however, the VIN was not included. The manufacturer had not been informed of the failure. The failure mileage was approximately 154,000.
Hyundai Entourage 2007
  • Date Of Incident: 2022-09-02
  • Date Complaint: 2022-09-02
  • VIN: KNDMC233176
  • Components: AIR BAGS
  • Summary: The contact's fiancé owns a 2007 Hyundai Entourage. The contact stated while driving at an undisclosed speed, the air bags and memory fuel warning lights illuminated. Additionally, the vehicle was taken to AutoZone where it was placed on a diagnostic machine where a code generated for the catalytic converter. The vehicle was initially taken to the dealer for a recall repair however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Hyundai Entourage 2008
  • Date Of Incident: 2022-07-05
  • Date Complaint: 2022-08-09
  • VIN: KNDMC233586
  • Components: SUSPENSION
  • Summary: The contact owns a 2008 Hyundai Entourage. The contact stated that while his daughter was driving 40 MPH, the steering wheel turned sideways as all four wheels remained straight. The ESC off warning light illuminated on the instrument panel. The contact's daughter was able to slowly drive the vehicle home despite the failure. The contact then test drove the vehicle and experienced the failure. The contact entered his driveway and noticed that the front driver’s side tire had detached from the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 13V556000 (Suspension) which he linked to the failure. The manufacturer had been notified of the failure and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 135,000.
Hyundai Entourage 2008
  • Date Of Incident: 2021-09-21
  • Date Complaint: 2021-09-21
  • VIN: KNDMC233886
  • Components: SUSPENSION
  • Summary: 2008 HYUNDAI ENTOURAGE. CONSUMER IS SEEKING REIMBURSEMENT FOR VEHICLE REPAIRS RELATED TO OPEN SAFETY RECALL. THE CONSUMER STATED WHILE DRIVING THE VEHICLE THE STEERING FAILED PULLING THE VEHICLE INTO ONCOMING TRAFFIC. AN AUTO MECHANICE ADVISED THAT THE FRONT AND LOWER CONTROL ARM BROKE AND WAS ON RECALL. THE CONSUMER DISCOVERED THE VEHICLE WAS NOT INCLUDED IN THE RECALL, BUT BELIEVED IT SHOULD HAVE BEEN.
Hyundai Entourage 2007
  • Date Of Incident: 2021-05-10
  • Date Complaint: 2021-05-18
  • VIN: KNDMC233476
  • Components: SUSPENSION
  • Summary: I was driving on the street and heard a snap I then pulled over contacted a tow company and brought it to the nearest mechanic shop was told that my control arms are so rusted that they snapped on both sides left and right one cracked completely through the other 1 Has just a crack but was not completely broke had to pay for the repairs at $2677 later to find out that in 2014 a recall was made recall 115. I just purchased this car however records don't show this as a active recall so either it was serviced and not properly fixed therefore still making it dangerous for my family and others or was never completed and being sold as a unsafe vehicle to my sister whom I brought this vehicle from. When she bought it nothing about this recall 115 was listed so she was not aware when selling this van to us.
Hyundai Entourage 2007
  • Date Of Incident: 2021-03-21
  • Date Complaint: 2021-04-17
  • VIN: KNDMC233876
  • Components: SUSPENSION
  • Summary: VEHICLE WAS MOVING AT 50 MPH ON A COUNTY ROAD. FAILURE OF DRIVERS SIDE LOWER CONTROL ARM. LOSS OF CONTROL OF STEERING AND DAMAGE TO TIRE AND WHEEL WELL.
Hyundai Entourage 2007
  • Date Of Incident: 2015-05-06
  • Date Complaint: 2021-03-17
  • VIN: KNDMC233276
  • Components: ELECTRICAL SYSTEM,STRUCTURE,SERVICE BRAKES
  • Summary: ARE DOORS FLY OPEN DRIVING DOWN FREEWAY. DOORS DON'T CLOSE OR LATCH HALF THE TIME AND ARE BATTERY AND ALTERNATOR LIGHT CONSTANTLY COMES ON AND BATTERY AND ALTERNATOR IS GOOD HAD THEM TESTED. U ASK FOR A DATE AND ONLY LET US PUT ONE DATE IN THIS HAPPENS SO OFTEN WE'RE SCARED TO EVEN OPEN DRIVERS SIDE SLIDING DOOR. AND SOMETHING WRONG WITH THE BRAKES
Hyundai Entourage 2007
  • Date Of Incident: 2021-02-14
  • Date Complaint: 2021-03-11
  • VIN: KNDMC233476
  • Components: SUSPENSION
  • Summary: TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE ENGINE COMPARTMENT. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT PULLED OVER AND UPON INVESTIGATION NOTICED THAT THE FRONT DRIVER'S AND PASSENGER'S SIDE WHEELS WERE POINTING IN THE OPPOSITE DIRECTIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH NEEDING DRIVER'S AND PASSENGER'S SIDE CONTROL ARMS TO BE REPLACED. THE VEHICLE WAS REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V556000 (SUSPENSION). THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 122,000.
Hyundai Entourage 2008
  • Date Of Incident: 2020-04-17
  • Date Complaint: 2021-02-02
  • Fire: 1
  • VIN: KNDMC233386
  • Components: SERVICE BRAKES
  • Summary: I WAS TAKING MY FAMILY FOR SHOPPING, AND AFTER MY KIDS (5 KIDS) WERE SEATED IN THE CAR AND MAKING SURE THE SEAT BELTS WAS WORN. I WALKED TO THE DRIVER DOOR TO START THE CAR AND DRIVE TO THE DESTINATION; A THICK WHITE SMOKE WAS COMING OUT OF UNDERNEATH THE ENGINE HOOD EVEN THOUGH THE CAR'S ENGINE WAS STILL OFF! I WAS SHOCKED AND DIDN'T KNOW WHAT TO DO FIRST! SHOULD I SAFE MY FAMILY AND HELP THE KIDS TO RUN OUT OF THE CAR OR CHECK THE CAUSE OF THE FIRE! SINCE I AM AN ELECTRICAL ENGINEERING AND HAVE EXPERIENCE WITH CARS, I KNEW THE PROBLEM WAS AN ELECTRICAL PROBLEM AND IF I UNPLUG THE BATTERY THIS SHOULD SOLVE THE PROBLEM FASTER! WITH A LOT OF SMOKE, I WAS ABLE TO UNPLUG THE CABLES OF THE BATTERY. THEN, I DID HELP MY KIDS TO GET OUT OF THE VAN' THEY WERE VERY SCARED AND DIDN'T KNOW WHAT TO DO AND HOW TO HELP! I CHECKED ON THE CAR AND I DID FIND THE SMOKE WAS LESS AND AFTER COUPLE MINUTES STOPPED COMPLETELY. SITUATION COULD BE WORSE THAN THAT, THE VAN WAS FULL OF GAS PARKED IN MIDDLE OF OTHER 4 CARS, 15 FT FROM OUR HOMES. I DID SEE THE ANTI-LOCK BRAKE (ABS) MODULE WAS BURNED-OUT! I DID ORDER A USED ABS MODULE FROM EBAY (SEE ATTACHED FILE) AND REPLACED THE OLD ONE. UNFORTUNATELY, IT DID NOT WORK! MANY LIGHTS IN THE DASHBOARD APPEARED (BREAK, ABS, ENGINE) AND LOST SOME FUNCTIONS OF THE DRIVING LIKE CRUISE AND SMOOTH ENGINE SOUND! AFTER VISITING MANY LOCAL REPAIRERS, I DID CALL THE LOCAL DEALER AND ASKED FOR NEW MODULE AND GOT QUOTE ON NEW ABS MODULE (PART ONLY COSTS ABOUT $2500). AFTER ABOUT A MONTH FROM THE ACCIDENT DAY, I RECEIVED A RECALL LETTER FROM HYUNDAI COMPANY IN USA WITH TWO RECALLS IN WHICH ONE OF THEM SAID ABS MODULE MAY SHORT CIRCUIT AN ELECTRICAL SHORT WITHIN THE ABS MODULE MAY CAUSE AN ENGINE COMPARTMENT FIRE, EVEN WHEN THE CAR IS TURNED OFF, INCREASING THE RISK OF AN INJURY. CONTACTED THE COMPANY BUT THEY DID NOT SOLVE MY PROBLEMS.
Hyundai Entourage 2008
  • Date Of Incident: 2020-06-01
  • Date Complaint: 2020-12-21
  • VIN: KMHMC233488
  • Components: SERVICE BRAKES, HYDRAULIC
  • Summary: TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE N/A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V061000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO PRIORITY HYUNDAI LOCATED AT 1499 S MILITARY HWY, CHESAPEAKE, VA 23320, TO BE REPAIRED. THE DEALER WAS UNABLE TO PROVIDE THE RECALL REPAIR DUE TO THE PARTS BEING THE INCORRECT PARTS. THE CONTACT STATED THAT A VIN SEARCH SHOWED NO OPEN RECALLS ON THE VIN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Latest 5 recalls Hyundai Entourage

The National Highway Traffic Safety Administration (NHTSA) has issued 11 recalls for different components of the Hyundai Entourage.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Hyundai Entourage 2007
  • Report Received Date: 2020-02-04
  • Manufacturer: Hyundai Motor America
  • Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
  • Summary: Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
  • Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
  • Remedy: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
  • Model: Hyundai Entourage 2008
  • Report Received Date: 2020-02-04
  • Manufacturer: Hyundai Motor America
  • Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
  • Summary: Hyundai Motor America (Hyundai) is recalling certain 2007-2010 Elantra and 2009-2011 Elantra Touring vehicles. On February 21, 2020 Hyundai expanded the recall to include 46,425 model year 2007-2008 Entourage and 2007 Santa Fe vehicles. Moisture may enter the Anti-lock Brake (ABS) Module and result in an electrical short.
  • Consequence: An electrical short within the ABS Module may cause an engine compartment fire, even when the car is turned off, increasing the risk of an injury.
  • Remedy: Hyundai will notify owners, and dealers will install a relay in the vehicle's main junction box to prevent the risk of an ABS short-circuit while the car is turned off, free of charge. The recall began April 2, 2020. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 188.
  • Model: Hyundai Entourage 2007
  • Report Received Date: 2016-11-21
  • Manufacturer: Hyundai Motor America
  • Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
  • Summary: Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
  • Consequence: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
  • Remedy: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.
  • Model: Hyundai Entourage 2008
  • Report Received Date: 2016-11-21
  • Manufacturer: Hyundai Motor America
  • Components: LATCHES/LOCKS/LINKAGES:HOOD:LATCH
  • Summary: Hyundai Motor America (Hyundai) is recalling certain model year 2007-2008 Entourage vehicles manufactured February 16, 2006, to June 30, 2008. In the affected vehicles, the secondary hood latch may corrode and bind and remain in the unlatched position when the hood is closed.
  • Consequence: If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
  • Remedy: Hyundai will notify all of the owners. For vehicles originally sold, or ever registered, in Alaska, Connecticut, Delaware, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Utah, Vermont, West Virginia, Wisconsin, and the District of Columbia, dealers will replace the secondary latch. For vehicles in any other state, dealers will inspect and either lubricate or replace the secondary latch, as necessary, free of charge. Owners may contact Hyundai customer service at 1-800-633-5151. The recall began January 2017. Hyundai's number for this recall is 154.
  • Model: Hyundai Entourage 2007
  • Report Received Date: 2013-11-06
  • Manufacturer: Hyundai Motor Company
  • Components: SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
  • Summary: Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.
  • Consequence: A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.
  • Remedy: Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall began on January 3, 2014. Owners may contact Hyundai at 1-800-633-5151 or by email at [email protected]. Hyundai's recall number is 115.

Latest negative Hyundai Entourage car reviews

  1. Rigoberto Runolfsdottir 2024-10-26

    Vehicle year: 2007

    Hello everyone, I wanted to share my experience with the Entourage minivan. While I was initially drawn to the Hyundai brand, unfortunately my experience with this vehicle has not been great. I've had to deal with a number of issues, including a broken DVD player, a broken armrest, and multiple problems with the brakes and ignition. Additionally, I've had ongoing battery and wiring issues that have been difficult to diagnose and fix. The powered side doors are a nice feature, but they can be unreliable in cold weather. Overall, I've been disappointed with this vehicle and would caution others against purchasing it. Thank you for taking the time to read my experience.

  2. Sigmund Barton 2024-09-26

    Vehicle year: 2008

    I paid 10,000 to 15,000 dollars for my vehicle, which provided me with good value for my money compared to the Toyota Sienna or Honda Odyssey. However, I regret purchasing this particular vehicle as it has not met my expectations. The after-sales service has been disappointing, despite their advertised warranty. The auto sliding doors are frequently jammed, the instrumentation panel is unreliable, and the cruise control does not work properly. Additionally, the steering wheel has a sharp edge. These issues have led me to believe that this vehicle is not worth the 31,000 dollars we spent on it.

  3. Darrion Koelpin 2024-09-03

    Vehicle year: 2007

    I've taken my van to two different dealerships for a total of five visits, driving over 500 miles out of the 3000 miles I've owned it. Unfortunately, it has needed a radiator replacement and has had numerous leaks in the heating system. It's been towed twice and driven back three times for these leaks. I reached out to Hyundai consumer assistance and while they offered to help the dealership fix the vehicle, they did not offer a replacement. Despite these issues, I still believe this is a great van, and I'm hopeful that the dealership will be able to resolve the remaining problems.

  4. Percival Spencer 2024-08-29

    Vehicle year: 2007

    I paid 10,000 to 15,000 dollars for my vehicle, which provided me with good value for my money. In contrast, I spent 31,000 dollars on a Toyota Sienna or Honda Odyssey, which I consider a waste. Unfortunately, the after-sales service was not satisfactory. Although the warranty was advertised as excellent, it did not meet my expectations. The auto sliding doors frequently jammed, the instrumentation panel was unreliable, and the cruise control did not work correctly. Additionally, the steering wheel had a sharp edge. Overall, I believe that my previous vehicle provided better value for my money.

  5. Westley Cruickshank 2024-06-11

    Vehicle year: 2008

    This car has a defect with the starter and wiring, as well as an issue with the antitheft system. However, it is important to note that these issues have been ongoing since the time of purchase. While the Key Hyundai service department has been unable to resolve the issue, we remain confident in our assessment of the vehicle. We advise caution when considering a purchase from this dealership, but we stand by our decision to purchase the vehicle and believe that it can be a reliable mode of transportation with the right repairs.

Latest positive Hyundai Entourage car reviews

  1. Sheridan Hegmann 2024-11-29

    Vehicle year: 2008

    The minivan is very well-built and performs just as well as a Japanese-built Honda Odyssey. In fact, it's even roomier and bigger, with fantastic options available at a competitive price. The smooth and quiet ride only adds to its value.

  2. Casimir Witting 2024-11-06

    Vehicle year: 2008

    I have taken my van on two long distance trips and I am very satisfied with its comfort and handling. It's fun to drive and the trip computer and rear sensors are great features. Although, I do wish I had upgraded to receive the power gate as the back does not always close properly when loaded. Overall, I highly recommend this van!

  3. Sigurd Hyatt 2024-10-16

    Vehicle year: 2007

    This van is definitely worth a test drive. What's great about it is that most of the standard features are options on other vans or not available at all. For instance, it comes with standard traction control, standard stability control, and power sliding side doors. We were only looking for the base SE model, but with the owner loyalty rebate, we were able to get an SE with the PE package, and it has been nothing short of awesome. It comes with a rear DVD, 6-disc CD player with 13 speakers and surround sound, and heated front seats. We previously returned a 01 town & country on a lease, and the sticker price between them was $1890.00. The town & country only had air conditioning, power windows, antilock brakes, and a cassette player. We didn't even consider Honda or Toyota because they can't match the warranty.

  4. Irving Wolff 2024-10-07

    Vehicle year: 2007

    You've got a great overall minivan!

  5. Dan Jones 2024-09-28

    Vehicle year: 2007

    I have had two other types of mini vans and this van drives and performs by far above the rest. It has tremendous room and the ability to change the seating capabilities with one hand. This makes it a great family vehicle. The safety features are a comfort, especially with poor weather approaching and our family having a new baby. Thank you Hyundai, this is a fantastic asset.

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