Ford C-max problems

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The Ford C-Max (stylized as Ford C-MAX and previously called the Ford Focus C-Max) is a car produced by the Ford Motor Company from 2003 to 2019. It has a five-door compact multi-purpose vehicle (MPV) design. The Ford Grand C-Max has a longer wheelbase.

Ford introduced the C-Max in the United States as its first hybrid-only line of vehicles, which includes the C-Max Hybrid, released in September 2012, and the C-Max Energi plug-in hybrid, launched in October 2012. Although the C-Max was initially available only in Europe, the first generation was partially available in New Zealand.

First generation (2003)

The Ford Focus C-Max is preceded by the eponymous show car, which was designed by Daniel Paulin and unveiled at the 2002 Paris Motor Show.

C-Max Mk I was the first product to use the Ford C1 platform, also used by the Ford Focus Mk II and the compact MPV Premacy/Mazda5. Its internal code name is C214.

It seats five passengers and has a large amount of cargo space, which can be increased by folding the rear seats flat. Some models feature diagonally sliding outer rear seats. It also shares the control blade independent rear suspension from the Focus.

photo of Ford C-max car production

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Ford C-max model years

ford c-max 2018 photo
C-max 2018
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C-max 2017
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C-max 2016
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C-max 2015
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C-max 2014
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C-max 2013
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C-max 2008
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Common Ford C-max problems

The Ford C-Max, a compact car produced since 2003, is generally reliable but has some common issues that potential buyers should be aware of.

  • Engine Failure: There have been recalls for engine failure in the Ford C-Max, particularly in the 2006 models. It is essential to check if the remedial work has been completed during the test drive.
  • Brake System Issues: Brake system problems have also led to recalls, particularly in 2007 and 2009. It is crucial to ensure that the necessary repairs have been made before purchasing a used C-Max.
  • Power Steering Problems: Power steering issues have been reported on more than one occasion. It is advisable to check for any recalls or repairs related to power steering during the test drive.
  • Air Conditioning Compressor Pipe: During the test drive, it is recommended to turn down the temperature on the air conditioning to ensure that it provides a full cooling blast. A fractured or snapped compressor pipe can cause problems with the air conditioning system.
  • Clutch Problems: Clutch problems can lead to slipping, which may require a replacement part. It is crucial to check the clutch during the test drive to avoid purchasing a C-Max with clutch issues, as replacement can be expensive.
  • Xenon Headlamps: Top-of-the-range C-Max models may have Xenon headlamps, which can be tricky to fix if they burn out. It is essential to check the headlights during the test drive to ensure they are functioning correctly.
  • Rear Brake Calliper Issues: During the test drive, carefully reverse the car in a quiet area to listen for noises coming from the back end, which may originate from the rear brake callipers. The mounting bracket can cause these noises, and replacing the brake pads is the remedy.
  • Loose Door Frame Weather Strip: Some versions of the C-Max Mk2 have door-sealing issues, which can cause a high-pitched squeal at speed. The cause is often a faulty sealing strip that needs to be removed, straightened, and refitted with new adhesive.
  • Leaky Manual Transmissions: Leaky manual transmissions are another common problem in the C-Max Mk2. The cause is often a driveshaft that has been wrongly fitted, which damages the relevant gearbox seal.
  • Coolant Pump Leaks: Coolant pump leaks have also been reported in the C-Max Mk2. This issue may require the replacement of the coolant pump.
  • Failure of the Keyless Entry System: Cars fitted with the keyless entry system were known to suffer the odd failure. This issue may require a visit to the workshop for repair.
  • Electrical Issues: Electrical issues are the most common faults on the C-Max, with non-engine electrics being the main area affected. Most parts are shared with other models in the Ford range, so they are easy to source and relatively cheap.
Ford C-max

Is the Ford C-Max a reliable car?

The Ford C-Max Reliability Rating is 4.0 out of 5.0, which ranks it 10th out of 36 for compact cars. The average annual repair cost is $557 which means it has lower than average ownership costs.

Does the Ford C-Max have transmission problems?

The C-Max Mk2 also has problems that include a loose door frame weather strip, leaky manual transmissions, coolant pump leaks, and a failure of the keyless entry system.

Is a Ford C-Max worth buying?

We lived with a C-Max for a week and would rate it as one of the best cars out there for family duties. It's comfortable, reasonably spacious and won't break the bank.

How long does C-MAX last?

How Long Do Ford C-Max Hybrid Batteries Last? Automotive experts assert the Ford C-Max battery should last 80,000 miles before needing replacement, and the model itself can be driven up to 200,000 miles with proper maintenance.

Percentage distribution of complaints by Ford C-max years

We have researched Ford problems and analysed all the complaints filed against Ford C-max cars and compiled the top 5 most problematic Ford C-max model years:

Below you can see the percentage distribution of known problems by Ford C-max model years.

Distribution of the number of complaints by Ford C-max years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Ford C-max car problems categorized by type of issue

After analysing all complaints related to Ford C-max , it was concluded that the most common issues with these cars are:

  • Air bags problems

The graph below shows statistics for all Ford C-max vehicle components and the number of complaints received.

The NHTSA has received 1 complaints about various vehicle components related to the Ford C-max . Below are the 25 most recent complaints reported for Ford C-max vehicles.

List of Ford C-max complaints

Ford C-max 2008
  • Date Of Incident: 2018-07-01
  • Date Complaint: 2018-07-09
  • Components: AIR BAGS
  • Summary: TEST

Latest 5 recalls Ford C-max

The National Highway Traffic Safety Administration (NHTSA) has issued 24 recalls for different components of the Ford C-max.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Ford C-max 2017
  • Report Received Date: 2022-06-10
  • Manufacturer: Ford Motor Company
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
  • Summary: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
  • Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
  • Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
  • Model: Ford C-max 2013
  • Report Received Date: 2022-06-10
  • Manufacturer: Ford Motor Company
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
  • Summary: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
  • Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
  • Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
  • Model: Ford C-max 2015
  • Report Received Date: 2022-06-10
  • Manufacturer: Ford Motor Company
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
  • Summary: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
  • Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
  • Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
  • Model: Ford C-max 2016
  • Report Received Date: 2022-06-10
  • Manufacturer: Ford Motor Company
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
  • Summary: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
  • Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
  • Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
  • Model: Ford C-max 2018
  • Report Received Date: 2022-06-10
  • Manufacturer: Ford Motor Company
  • Components: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
  • Summary: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
  • Consequence: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
  • Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

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