2021 Mercedes-benz E350 problems
The Mercedes-Benz E-Class is a range of executive cars manufactured by German automaker Mercedes-Benz in various engine and body configurations. Produced since 1953, the E-Class falls midrange in the Mercedes line-up, and has been marketed worldwide across five generations.
Before 1993, the E in Mercedes-Benz nomenclature was a suffix following a vehicle's model number which stood for Einspritzmotor (German for fuel injection engine). It began to appear in the early 1960s, when that feature began to be utilized broadly in the maker's product line, and not just in its upper-tier luxury and sporting models. By the launch of the facelifted W124 in 1993 fuel injection was ubiquitous in Mercedes engines, and the E was adopted as a prefix (i.e., E 220). The model line is referred to officially as the E-Class (or E-Klasse). All generations of the E-Class have offered either rear-wheel drive or Mercedes' 4Matic four-wheel drive system.
The E-Class is Mercedes-Benz' best-selling model, with more than 13 million sold by 2015. The first E-Class series was originally available as four-door sedan, five-door station wagon, two-door coupe and two-door convertible. From 1997 to 2009, the equivalent coupe and convertible were sold under the Mercedes-Benz CLK-Class nameplate; which was based on the mechanical underpinnings of the smaller C-Class while borrowing the styling and some powertrains from the E-Class, a trend continued with the C207 E-Class coupe/convertible which was sold parallel to the W212 E-Class sedan/wagon. With the latest incarnation of the E-Class released for the 2017 model year, all body styles share the same W213 platform.
Due to the E-Class's size and durability, it has filled many market segments, from personal cars to frequently serving as taxis in European countries, as well special-purpose vehicles (e.g., police or ambulance modifications) from the factory. In November 2020, the W213 E-Class was awarded the 2021 Motor Trend Car of the Year award, a first for Mercedes-Benz.
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Common 2021 Mercedes-benz E350 problems
The 2021 Mercedes-Benz E350 has been reported to have several common problems by its owners, primarily related to in-car electronics and the driving experience.
- Driver Assistance Package: The Driver Assistance package, which includes features such as Distronic cruise control, is reported to be interesting but not particularly useful for most drivers. The Distronic cruise control is the only feature from this package that is frequently used.
- Seat Malfunctions: Some owners have reported problems with the driver's seat not moving back and the seatback pushing them towards the wheel. These issues have been difficult to resolve, with some owners having to manually slide the seat back when getting in and out of the car.
- Service and Maintenance Costs: The cost of A and B services at the dealership is reported to be very high, with some owners opting to use independent mechanics or specialty shops for their servicing needs.
- Recall Concerns: There have been concerns about recalls for the 2021 Mercedes-Benz E-Class, particularly for the Audi 6 and BMW 5 models.
- Battery, Engine, and Electrical Problems: Some owners have reported battery, engine, and electrical problems with the 2021 Mercedes-Benz E-Class. These issues can range from minor inconveniences, such as a light indicating a problem with the tires, to more significant issues, such as engine or electrical problems.
- Suspension and Steering Issues: Some owners have reported problems with the suspension and steering of the 2021 Mercedes-Benz E-Class. These issues can affect the driving experience and may require costly repairs.
- Interior Tightness: Some owners have reported that the interior of the 2021 Mercedes-Benz E-Class is a bit tight, particularly in the back seat.
- Fuel Efficiency: The fuel efficiency of the 2021 Mercedes-Benz E350 has been reported to be lower than some competing models, with an official fuel consumption rating of 7.7L/100km.
- Price and Value: The 2021 Mercedes-Benz E350 is priced at nearly $130,000 before on-road costs and options, which can make it less appealing compared to rival models with bigger, more powerful engines and/or sharper entry prices with more equipment.
What is the common problem with Mercedes E350?
One of the most common issues with the Mercedes e350 is electrical problems. This can range from minor issues like faulty switches or bulbs to more serious problems like malfunctioning sensors or control modules.
Is there a recall on 2021 Mercedes E350?
Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
Is the Mercedes-Benz E350 a reliable car?
The probability of a repair being a severe or major issue is 13% for the Mercedes-Benz E350, compared to an average of 14% for luxury fullsize cars and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
Is the 2021 Mercedes reliable?
How Reliable Is the 2021 Mercedes-Benz E-Class? The 2021 Mercedes-Benz E-Class has a predicted reliability score of 78 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
2021 Mercedes-benz E350 complaints
The NHTSA has received 0 complaints about various vehicle components related to the 2021 Mercedes-benz E350.
You can leave your car complaint via the special form below.
2021 Mercedes-benz E350 recalls
The National Highway Traffic Safety Administration (NHTSA) has issued 12 recalls for different components of the 2021 Mercedes-benz E350.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.
- Consequence: A loss of drive power can increase the risk of a crash.
- Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023070012.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
- Consequence: A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
- Remedy: The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: BACK OVER PREVENTION:DISPLAY FUNCTION
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018-2021 CLA-Class, GLE/GLS-Class, A-Class, C-Class, E-Class, E-Class Coupe/Convertible, GLA/GLB-Class, GLC-Class, and CLS-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The rearview camera may not display the rearview image due to a software error. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
- Consequence: An inoperable rearview camera display reduces the driver's rear view, increasing the risk of a crash.
- Remedy: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed July 15, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022060007.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: STEERING: STEERING WHEEL/HANDLE BAR
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.
- Consequence: Deactivated hands-off detection will prevent DISTRONIC system features from functioning, including warnings to grab the steering wheel and calling first responders as part of the Active Emergency Stop Assist, which can increase the risk of a crash or injury.
- Remedy: Dealers will update the hand detection control unit software for the DISTRONIC system, free of charge. Owner notification letters were mailed May 6, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040010.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: AIR BAGS:SENSOR:SIDE IMPACT
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.
- Consequence: Air bags and seatbelts that don't function as intended can increase the risk of injury during a crash.
- Remedy: Dealers will inspect and replace as necessary, the side impact crash sensors, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021070032/33.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: SEAT BELTS:REAR/OTHER:RETRACTOR
- Summary: Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
- Consequence: An unsecured child restraint system can increase the risk of injury during a crash.
- Remedy: Dealers will inspect, and replace as necessary, the rear seat belt assemblies, free of charge. Owners notified of the voluntary recall campaign by an interim letter on August 13, 2021. A final letter was mailed on September 24, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
- Consequence: A backup camera that displays a blank image reduces the driver's rear view, increasing the risk of a crash or injury.
- Remedy: The multimedia system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed beginning June 28, 2021. Owners may contact MBUSA customer service at 1-800-367-6373. MBUSA's number for this recall is 2021050012.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, and AMG E63 vehicles. The parking control unit may fail to display the rearview camera image and cause the parking sensors to misidentify or fail to detect objects.
- Consequence: An inoperative rearview camera display and/or parking sensors can reduce the driver's view and awareness of what is behind the vehicle, increasing the risk of a crash.
- Remedy: All affected vehicles are still within MBUSA's control. MBUSA will replace the parking control unit, free of charge. The recall began April 8, 2021. Owner may contact MBUSA customer service at 1-800-367-6372.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: SEATS
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.
- Consequence: Air bags and seat belts that do not perform properly in a crash can increase the risk of injury.
- Remedy: MBUSA will notify owners, and dealers will replace the seat position switches, free of charge. Owner letters were mailed May 21, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040016.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: SEATS
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.
- Consequence: A seat too close to the air bag increases the risk of injury in the event of a crash necessitating the deployment of the frontal passenger air bag.
- Remedy: MBUSA will notify owners, and dealers will recalibrate the passenger seat limiter, free of charge. The recall began April 29, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2021040002.
- Manufacturer: Mercedes-Benz USA, LLC
- Components: ELECTRICAL SYSTEM:SOFTWARE
- Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
- Consequence: Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
- Remedy: MBUSA will notify owners, and the communication module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. The recall began March 12, 2021. Owners may contact MBUSA customer service at 1-877-762-8267. MBUSA's number for this recall is 2021020025.
- Manufacturer: Mercedes-Benz USA, LLC.
- Components: SEATS
- Summary: Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.
- Consequence: If the front passenger seat is adjusted beyond the acceptable range in relation to the air bag, there could be an increased risk of injury in the event of a crash with air bag deployment.
- Remedy: MBUSA will notify owners, and dealers will inspect for the mechanical seat adjustment range limitation for the front passenger seat and install it if necessary, free of charge. The recall began December 18, 2020. Owners may contact MBUSA customer service at 1-800-368-6372. MBUSA's number for this recall is 2020110013.
Additional sources
More sources of information about 2021 Mercedes-benz E350 problems:
2021 Mercedes-Benz E350 Check Engine Light
Issues with any aftermarket items. An aftermarket alarm, exhaust or alternative item can wreak havoc on your 2021 Mercedes-Benz E350 if it's not installed ...
Best w212 e350's?? Common problems? - MBWorld.org Forums
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2021 Mercedes-Benz E350 Repair: Service and Maintenance Cost
The Mercedes-Benz E350 Reliability Rating is 3.5 out of 5.0, which ranks it 12th out of 30 for luxury fullsize cars.
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2021 Mercedes-Benz E-Class Reliability - Consumer Reports
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