Toyota Grand highlander problems
The Toyota Grand Highlander is a mid-size crossover SUV with three-row seating produced by Toyota since 2023. The Grand Highlander was introduced for the North American market on 8 February 2023. While sharing the nameplate and the GA-K platform with the regular Highlander, the model features entirely different exterior and interior styling.
In the North American market, the Grand Highlander is positioned between the smaller Highlander and the larger Tundra-based Sequoia.
In the U.S., the Grand Highlander is available in three grade levels: XLE, Limited, and Platinum.
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Toyota Grand highlander model years
Common Toyota Grand highlander problems
The 2024 Toyota Grand Highlander has been reported to have several common problems based on complaints from its owners. One of the main issues is the transmission, where some owners have experienced hard jerking intermittently when shifting gears on a slow acceleration between 20-35 mph. This issue also occurs when slowing down to accommodate for slowing traffic and gassing to increase speed again, with a hard shifting sensation as if the clutch or gear is slipping and restarting.
Another problem is related to the safety of the vehicle. The Grand Highlander failed to secure either the Top Safety Pick award or the second-tier Top Safety Pick+ award from the Insurance Institute for Highway Safety (IIHS) in recent testing
There have also been concerns about the power and fuel efficiency of the Grand Highlander. Some owners have reported that the hybrid version of the vehicle has a significant power difference compared to the non-hybrid version, with the hybrid model feeling strained while trying to merge onto a highway and the engine becoming louder. The fuel efficiency of the hybrid model has also been questioned, with some owners reporting a range of only around 350-380 miles on a full tank, despite getting 24-26 mpg.
The interior of the Grand Highlander has also been a subject of criticism. While the interior is spacious and offers excellent cargo space, some owners have noted that the interior materials are better than an average Toyota but do not look upscale for the money they paid. The central console is huge, but the brake feels different due to the regenerative braking, which might take some time to get used to.
Lastly, there have been issues with the media and MID in the Grand Highlander. Some owners have reported that the wireless CarPlay connectivity is not predictable, especially when adding another phone, while the outside mirrors are not dimmable, and the ambient lighting is basic.
It's important to note that these issues may not affect all Grand Highlander owners, and some may not consider them significant problems. However, these are common complaints that potential buyers should be aware of before purchasing the vehicle.
What is the most common problem with a Toyota Highlander?
Common Issues With The Toyota Highlander
- Engine Bolts Becoming Stripped. ...
- Engine Failure. ...
- Using Engine Oil Faster Than Average. ...
- Fuel Tank and AC Condenser Problems. ...
- Faulty Head Gasket and Oxygen Sensor. ...
- Q: What Toyota Highlander years should I avoid in the used car market?
Can a Toyota Highlander last 500000 miles?
Toyotas have an average lifespan of 200,000-250,000 miles. If you make sure to keep your car with proper care and maintenance, Toyotas can be driven over 500,000 miles.
What is the issue with the Highlander Hybrid?
Roughly 751,000 Toyota Highlander and Highlander Hybrid vehicles have been recalled because of an issue with mounting tabs on the vehicles' bumpers that could cause parts to detach, the car manufacturer announced. The recall applies to some 2020-2023 models, the company said in a news release Thursday.
Does the Grand Highlander have CVT transmission?
There's also the Grand Highlander Hybrid. As on the regular Highlander, it pairs a non-turbo 2.5-liter four-cylinder with an electric motor hybrid system and a continuously variable transmission (CVT) for a combined 245 hp. Both the standard engine and the hybrid are available with front- or all-wheel drive.
Percentage distribution of complaints by Toyota Grand highlander years
We have researched Toyota problems and analysed all the complaints filed against Toyota Grand highlander cars and compiled the top 1 most problematic Toyota Grand highlander model years:
Below you can see the percentage distribution of known problems by Toyota Grand highlander model years.
Distribution of the number of complaints by Toyota Grand highlander years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Toyota Grand highlander car problems categorized by type of issue
After analysing all complaints related to Toyota Grand highlander , it was concluded that the most common issues with these cars are:
- Unknown or other problems
- Power train problems
- Air bags problems
- Structure problems
- Fuel/propulsion system problems
The graph below shows statistics for all Toyota Grand highlander vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Grand highlander model years
A total of 2 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Grand highlander model years
There were a total of 2 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Grand highlander model years
There were a total of 1 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 93 complaints about various vehicle components related to the Toyota Grand highlander . Below are the 25 most recent complaints reported for Toyota Grand highlander vehicles.
Latest 25 complaints
Toyota Grand highlander 2024
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-26
- VIN: 5TDAAAB51RS
- Components: STRUCTURE
- Summary: The hood of the vehicle flexes a lot at highway speeds, and it causes a lot of distraction if the sun is reflected on it. My concern is how much distraction it causes
Toyota Grand highlander 2024
- Date Of Incident: 2024-10-21
- Date Complaint: 2024-10-21
- VIN: 5TDAAAB54RS
- Components: AIR BAGS
- Summary: The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Grand highlander 2024
- Date Of Incident: 2024-10-17
- Date Complaint: 2024-10-17
- VIN: 5TDAAAB52RS
- Components: POWER TRAIN
- Summary: The contact owns a 2024 Toyota Grand Highlander. The contact stated that while driving at an undisclosed speed, the vehicle suddenly lost motive power. However, upon releasing, and then reapplying pressure to the accelerator pedal, the vehicle returned to normal functionality. Afterward, a message was displayed indicating that both the accelerator and brake pedals were being depressed simultaneously. The contact also stated that later, after dropping his son off for school, the seat belt warning light illuminated indicating that a passenger was not wearing a seat belt though all passenger seats were unoccupied; during this time, the radio failed to function, prompting him to restart the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 4,000.
Toyota Grand highlander 2024
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-16
- VIN: 5TDADAB51RS
- Components: POWER TRAIN
- Summary: Specifically the model: 2024 Grand Highlander Hybrid Max. immediately new off the dealer lot when driving between 0-40mph, there is a transmission issue. In real life situation of stop and go, and needing to accelerate after making a right turn out of a driveway or stop sign on to flowing traffic, often times it feels as if the gear is shifting too high or skipping causing the car to lose power/ rpm and the vehicle chugs, before skipping back to the correct gearing and accelarating. I'm not sure how to describe it but I feel it is a safety risk especially if there are cars coming behind you. I have taken this into Hamer Toyota 2 times, but they can't seem to recreate the issue. However, my wife goes through this almost every day during her commute to and from work. Imagine driving a manual transmission and accelerating on 1st or 2nd gear, and all of a sudden the gear shifts to 4th or 5th gear, causing loss of power or rpm and due to natural instinct of depressing the accelerator further for power and the gear now shifting back and clutching grabbing at 1st or 2nd gear with the accelerator depressed further down than the beginning. This causes a jerking motion of our body in the car, because the car loses power, the all of sudden jerks back into power. I have attached URLs to people complaining about this besides myself. I'm seeing that toyota released a TBS to update software, but it seems its not readily available every time I call, or they need to recreate this before anything is done. I think this is a big safety concern and eventually cause accidents by getting rear ended. I'm sure other drivers think we can't drive because of not being able to speed up then rocketing forward. help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Toyota Grand highlander 2024
- Date Of Incident: 2023-11-09
- Date Complaint: 2024-10-09
- VIN: 5TDAAAB55RS
- Components: ELECTRICAL SYSTEM,AIR BAGS,SEATS
- Summary: The contact owns a 2024 Toyota Grand Highlander. The contact stated that the infotainment system screen display turned black intermittently, preventing the contact from accessing the safety features as needed. An unknown warning light was illuminated. The contact also stated that the third-row driver's side seat was stuck after being folded and failed to unfold as needed. The vehicle was taken to the dealer, where it was determined that an unknown part had detached. The dealer repaired the vehicle; however, the failure recurred. Additionally, the contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. VIN tool confirms parts not available.
Toyota Grand highlander 2024
- Date Of Incident: 2024-06-20
- Date Complaint: 2024-09-30
- VIN: 5TDAAAA50RS
- Components: AIR BAGS
- Summary: The curtain shield airbags on both the driver’s and passenger’s side may not deploy as intended during certain crashes when the driver or front passenger windows are rolled down. If this occurs, the vehicles may not meet a federal safety standard, increasing the risk of injury during certain crashes.
Toyota Grand highlander 2024
- Date Of Incident: 2024-06-20
- Date Complaint: 2024-09-27
- VIN: 5TDAAAA51RS
- Components: AIR BAGS
- Summary: The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Grand highlander 2024
- Date Of Incident: 2024-09-23
- Date Complaint: 2024-09-23
- VIN: 5TDADAB52RS
- Components: VEHICLE SPEED CONTROL
- Summary: Engine failed to engage while trying to pull out of my neighborhood this morning. The electric motor starts and propels the car forward into the road, but the gas motor fails to engage leaving me in the middle of the road without the ability to maneuver. This is a recurring problem. The dealer is aware of it and I have made reports here before. Just documenting each time until Toyota cooperates and helps find a solution. The car does not display any error codes. When I call the dealership to tell them and hopefully go in to have them run a diagnostic they consistently fail to get back to me or downplay my concerns.
Toyota Grand highlander 2024
- Date Of Incident: 2024-06-20
- Date Complaint: 2024-09-20
- VIN: 5TDAAAA52RS
- Components: AIR BAGS
- Summary: The contact owns a 2024 Toyota Grand Highlander. The contact received notification of NHTSA Campaign Number: 24V461000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Grand highlander 2024
- Date Of Incident: 2024-09-18
- Date Complaint: 2024-09-18
- VIN: 5TDADAB52RS
- Components: VEHICLE SPEED CONTROL
- Summary: Car failed to accelerate when pulling into traffic on 5 lane road. Dealer completed a software update on 9/17 they thought would remedy the issue (which is ongoing) but it apparently did not. Vehicle gives no warning lights, error messages, etc. Just does not accelerate from a complete stop for 4-5 seconds.
Toyota Grand highlander 2024
- Date Of Incident: 2024-04-01
- Date Complaint: 2024-09-17
- VIN: 5TDAAAA55RS
- Components: AIR BAGS
- Summary: A safety recall has been placed on this vehicle, but no remedy remains. I haven't even had this vehicle for a year, and I am scared to drive it. I purchased it because I have toddlers and needed the space. I need a solution.
Toyota Grand highlander 2024
- Date Of Incident: 2024-09-15
- Date Complaint: 2024-09-15
- VIN: 5TDACAB58RS
- Components: UNKNOWN OR OTHER
- Summary: I was heading home with my 6 year old son when all of a sudden there was a loud boom. Initially I thought there was an explosion or gun shot but then realized the panoramic moonroof had shattered and I continued hearing shattering. I pulled over the car to make sure I could creat some sort of safety for my son. I took some pictures. There was nothing that touched the glass. It just shattered. This was terrifying.
Toyota Grand highlander 2024
- Date Of Incident: 2024-09-05
- Date Complaint: 2024-09-14
- VIN: 5TDAAAB55RS
- Components: FUEL/PROPULSION SYSTEM
- Summary: Since purchasing this vehicle when I have driven the vehicle and come home the vehicle smells of gas vapor/fumes. It's so bad the entire garage will fill with the vapor. Im afraid the garage will explode. I have to leave the vehicle parked outside for several hours until the smell is gone. This is a known issue for this car as others have complained about the same thing. Dealership has confirmed it is a known problem. They tried o tell me the first time I took it in that it was due to extreme heat in Las Vegas. I explained that our other vehicle and our friends vehicles don't do this and that is merely an excuse. After researching online I found that several other others in other states have the dame issue. When I recently took the vehicle in for software/radio issue as well as the gas vapor they did confirm it is a known issue. This is a safety issue as it could cause an explosion in small spaces where parked. We have an air conditioner for our garage but even at that it's extremely dangerous. This has happened on several occasions. Most recent is listed below.
Toyota Grand highlander 2024
- Date Of Incident: 2024-07-01
- Date Complaint: 2024-09-14
- VIN: 5TDAAAB53RS
- Components: FUEL/PROPULSION SYSTEM
- Summary: I live in Arizona and the car has bad gas smell after drive a while(usually between 10-30 minutes) in a hot day (usually afternoon). I took the car to dealership and they replicated the issue and the dealership said Toyota told them it’s due to excessive heat and told us to use better quality gas which we are already getting gas from Chevron and Costco. Seems this is known problem because I saw other grand Highlander owners complained the same issue but Toyota is not doing anything to fix it. They can’t blame on the heat since they are selling the vehicles in AZ/NV. After drive the vehicle during a hot day, park the car in garage and the garage smells like gasoline.
Toyota Grand highlander 2024
- Date Of Incident: 2024-09-12
- Date Complaint: 2024-09-13
- VIN: 5TDAAAB59RS
- Components: AIR BAGS
- Summary: My vehicle is part of the recall for the 2024 Toyota Grand Highlander. I have contacted Toyota due to vehicle no longer being considered safe should I be involved in an accident. They advised there is currently no fix for the recall and have no estimated timeframe as to when a fix will become available. I have requested different options to remedy the issue and they are unable to work with me with any reasonable accommodation requests to get me into a safer vehicle until a fix is available. They advised that this is a global recall where millions are affected and they are unable to make accommodations for that many people so we all have to stay put with our current vehicle even though they are shown to be unsafe in accidents. This vehicle was purchased as our family commuter car and we currently have my 4 year old sons dr appts which are 3 hours away that we have to commute to multiple times a week and I do not feel safe traveling with my family in this death trap. Toyotas response to this recall has been less than satisfactory and they are proving to have no concern for the unsafe conditions their consumers are being put in on a daily basis. As a consumer I am paying for a safe and reliable vehicle which I am not receiving, Toyota should be held accountable it should not be the consumers who are left to pay the price possibly with their life. Thanks [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recalls Toyota Grand highlander
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the Toyota Grand highlander.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Toyota Grand highlander 2024
- Report Received Date: 2024-07-23
- Manufacturer: Gulf States Toyota, Inc.
- Components: EQUIPMENT:OTHER:LABELS
- Summary: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
- Consequence: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
- Remedy: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
- Model: Toyota Grand highlander 2024
- Report Received Date: 2024-06-20
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:SIDE/WINDOW:CURTAIN
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
- Consequence: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
- Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed August 19, 2024. A second notice will be sent once the remedy is available, anticipated November 2024 to January 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
Latest negative Toyota Grand highlander car reviews
Latest positive Toyota Grand highlander car reviews
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Vehicle year: 2024
I've been the owner of a 2024 Grand Highlander for 3 months now. Unfortunately, I have yet to receive a second key and the digital key has been unreliable at times, requiring the key fob to be placed on the start button. I have also experienced the temporary loss of the single key fob twice. The hood vibrates and worsens with road surface, which can be quite annoying. However, I believe that a pressure crease to strengthen it would solve this issue. The brakes have too much travel and are somewhat soft, and the bottom of the door card vibrates and worsens depending on the road surface. The center display has a cloud across the top and needs to be looked at by a dealer. Additionally, I find the fake wood trim to be cheap and the use of technology, dash, infotainment, and mirror to be very difficult to comprehend. The engine noise is also unlike my previous 3 Toyotas. The manuals are lengthy and confusing, requiring me to look at subject matter in more than one place. When comparing this car to my previous 3 Toyotas, I struggled between a 2 and 3 star rating, whereas I would give my previous Toyotas a 4. However, after accruing over 5600 miles on this Platinum model, most of which were from trips, I have found that the mpg is over 24 and bounces over 25 even 26 depending on circumstances. The ride and handling are good, but there is a little sway in quick maneuvers, probably due to the weight/suspension. The lane tracing is very good, but it takes a bit of getting used to. The heated and cooled seats are great, and the performance is okay but not as good or smooth as my 2016 Highlander V6. The hood continues to vibrate, and the assistive cruise can be a little too active, making it cumbersome to get to and use the 'normal' cruise. The infotainment screen still has the top fog only in GPS or directions mode, and a technician investigated and said it's like that on new GH and other models. Unfortunately, I still have not received a second key fob despite numerous calls to Toyota. However, I will upgrade my rating to a 4 as I believe that overall, this car is a good choice. It's not a 5 like my 2016 Highlander Limited, but it's still a great car.
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Vehicle year: 2024
I recently traded in my 2019 Highlander for the Grand Highlander XLE. As a long-time Toyota customer and owner of several Highlanders, I was not a fan of the 2020 Highlander redesign and decided to wait for the GH. Before Covid, I was constantly on the road for work and usually replaced my car every 3 years. Toyotas, especially the Highlander, have great resale value that is unmatched. The 2019 model was an outstanding car. The GH is a tough car to find and most are sold at MSRP. I was specifically looking for a black XLE and was planning to waitlist through my dealer. I test drove the new CX-90 and really liked it, enough to negotiate a deal on one. It's an outstanding vehicle with a fantastic motor, but I haven't seen many on the road. I had made a deal on a CX-90 and was on my way to complete the purchase when I stopped at another Toyota dealer. They had just put out the GH I was looking for, and I was pleasantly surprised. I had my title and checkbook, an extra set of keys for my old car, and was ready to make a deal. I asked them to match the best trade-in value I received (CarMax gave me the highest number). After some back and forth, I got the price I wanted and a discount off MSRP. The GH was $4k more than the Mazda, but I know I'll easily recoup that when I sell it. The Mazda performance is great, but my concern was resale value, which won't be on par with Toyota. Plus, unless you buy the top trim, there is no XM radio (a feature that I want). The GH is very comfortable, probably the most comfortable seats I've ever had. The styling is nice, if a bit bland. The 2.4 turbo has similar acceleration to the old V6, but the sound reminds you it's a turbo 4. Around town, the engine is quiet and performs fine. Fuel economy has been similar to the old V6.It's really quiet inside, thanks to the thick carpet and acoustic glass on all windows. I love the XLE sound system. It's great that the passenger seat has full 6-way power. The cargo and third row are huge - this is almost a full-size SUV. If you're considering the Pilot, CX-90, Lexus RX, or upcoming TX (which is a rebadged Grand Highlander), I highly recommend checking out the GH if you can find one. I'm very happy with my purchase so far, with 1,100 miles on the clock.
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Vehicle year: 2024
I'm so glad to hear that you're enjoying your Grand Highlander! It's great to hear that you haven't had any issues even after driving over 5000 miles. The car is really comfortable and has plenty of storage space, even with the 3rd row up. I understand that it can be frustrating when the system doesn't connect to the right phone based on who is in the car and it doesn't switch between the driver's profiles. Sometimes, too much technology can be overwhelming. Thank you for sharing your experience with me!
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Vehicle year: 2024
Our family is growing and a couple of years ago, I purchased a brand new SUV from Mazda. Unfortunately, I experienced several issues with the car, which made me feel unsafe, especially with a toddler and a new baby on the way. That's why I decided to look for a more reliable vehicle. I came across the Grand Highlander and fell in love with it. This vehicle is not only reliable and safe, but also incredibly spacious. It provides us with all the extra space we need, and I can still drive it comfortably. The interior is roomy, and I can easily fit my mother-in-law's walker and my toddler's stroller in the trunk. The Grand Highlander looks amazing and has a great build, which is why I receive a lot of compliments on it.
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Vehicle year: 2024
The inside could be better. However, I appreciate the effort put into the removable pads inside of the door handles and the flap behind the steering wheel. As a 'Limited' version, I had higher expectations, but overall it is a nice vehicle. Thank you for your hard work!
Are you having problems with your Toyota Grand highlander?
Gregg McDermott 2025-08-20
Vehicle year: 2024
Be cautious when considering purchasing a 2024 Toyota Grand Highlander. My recent experience with North Park Toyota was not ideal. After purchasing a brand new 2024 limited Toyota Grand Highlander, the check engine light turned on and multiple warning messages appeared within a week of owning the car. Although we brought the car to the North Park Toyota service center, they were unable to fix the issue and our car is currently undriveable. Additionally, we encountered multiple paperwork issues on Toyota's end, which resulted in several trips to the dealership. While we were hoping for a replacement car, Toyota offered to buy the car back at a lower value than what we paid for it, citing the need to make a profit. As a result, we no longer feel safe driving our children in this car. While there are not many reviews available for the 2024 Grand Highlander, I would recommend avoiding this car and North Park Toyota. Doing so may save you money and headaches in the future.
Darren Erdman 2025-06-29
Vehicle year: 2024
I recently purchased a 2024 Grand Highlander, but unfortunately, I have been experiencing some issues. At just 110 miles, I received constant warning lights and notices, which prompted me to take it in for servicing. Although the issue was resolved after a reset, the same problem occurred again a week later. The dealership then upgraded the software, but at 800 miles, the same issue arose once more. Despite taking it in for servicing, I was informed that they could not upgrade the software any further. Two days later, the same issue occurred again, and I was left feeling frustrated. I contacted the dealership, but was informed that they could not do anything until Toyota figures out a solution. It's disappointing to experience these issues, especially considering the high price tag of the car. Additionally, I have noticed that the cruise control does not work during these dashboard warnings. I hope that Toyota can address these issues soon. Thank you for your attention to this matter.
Baron Klocko 2025-03-27
Vehicle year: 2024
I purchased my Grand Highlander in October and have unfortunately experienced some issues. The driver side door has been rattling and has required three visits to the shop. Although the part was on back order, the rattle returned after an attempt at repair. Additionally, a check engine light has appeared with a system malfunction, drive start control malfunction, and AWD malfunction with 2WD mode engaged. As a result, I will be making my fourth trip to the dealership. Despite these challenges, I am confident that the dealership will be able to resolve these issues and I look forward to enjoying my car for years to come.
Barry West 2025-02-05
Vehicle year: 2024
As a previous Highlander owner, I was a bit surprised by the bulkiness and lack of solidity when driving. Additionally, the leather seats were uncomfortable due to the fancy stitching. However, I appreciate the unique design and features of the car.
Julian Langworth 2024-01-28
Vehicle year: 2024
In just 7 months, my grand highlander has been to the shop three times for a water leak issue. Despite the expense of the car, the issue has not been resolved yet. As a result, I am disappointed with Toyota's service.