Ram Promaster 2500 problems
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Ram Promaster 2500 model years
Common Ram Promaster 2500 problems
Based on the complaints from owners of the Ram ProMaster 2500, here are some common problems associated with this vehicle:
- Coolant Leak:
Owners have reported issues with coolant leaks in the Ram ProMaster 2500. Coolant leaks can lead to overheating and potential engine damage if not addressed promptly. It is crucial to inspect the cooling system regularly to prevent leaks and maintain the vehicle's performance. - Transmission Issues:
Another common problem is transmission issues, including bolts shearing off the transmission bracket. This can result in the transmission falling out, posing a significant safety risk. Regular maintenance and prompt repairs are essential to prevent transmission failures and ensure the vehicle's drivability. - Headlight Bulbs:
Headlight bulb problems have been reported by owners of the Ram ProMaster 2500. Faulty headlight bulbs can affect visibility, especially at night or in adverse weather conditions. Regularly checking and replacing headlight bulbs when needed is crucial for safe driving. - Tire Pressure Sensor:
Tire pressure sensor issues have also been highlighted by owners. Malfunctioning tire pressure sensors can lead to incorrect tire pressure readings, affecting vehicle handling and fuel efficiency. Ensuring the proper functioning of tire pressure sensors through regular checks is important for safe driving. - Sliding Door Handle:
Problems with the sliding door handle have been noted as well. A malfunctioning sliding door handle can impede access to the vehicle and affect convenience. Addressing issues with the sliding door handle promptly can prevent further damage and ensure smooth operation.
These common problems with the Ram ProMaster 2500 highlight the importance of regular maintenance, timely repairs, and vigilance in addressing issues to ensure the vehicle's reliability and safety on the road.
How reliable is the Ram ProMaster 2500?
Ram ProMaster 2500 Reliability Problems. ProMaster 2500 owners have made 17 complaints over 3 model years. Using our PainRank™ system we've ranked it 5th in overall reliability out of 9 Ram models , with real brakes and electrical concerns.
What is the life expectancy of a ProMaster 2500?
Life Expectancy
However, consumers report that the Ford Transit and Ram ProMaster regularly last until 150,000 – 200,000 miles without major engine problems.
What year is ProMaster the most reliable?
The Best Model Years to Buy a RAM ProMaster Cargo Van
With the 2022, you would only pay, on average, 100% of the price as new, with 100% of the vehicle's useful life remaining. The 2021 and 2020 model years are also attractive years for the ProMaster Cargo Van, and provide a relatively good value.
What is the transmission problem with the ProMaster van?
The automaker is recalling an estimated 165,503 2019-2021 Ram ProMaster vehicles equipped with a 62TE transmission because the park pawl may not fully engage the park gear due to debris inside the transmission. This scenario can result in vehicle rollaway, which increases the likelihood of a crash.
Percentage distribution of complaints by Ram Promaster 2500 years
We have researched Ram problems and analysed all the complaints filed against Ram Promaster 2500 cars and compiled the top 2 most problematic Ram Promaster 2500 model years:
Below you can see the percentage distribution of known problems by Ram Promaster 2500 model years.
Distribution of the number of complaints by Ram Promaster 2500 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Ram Promaster 2500 car problems categorized by type of issue
After analysing all complaints related to Ram Promaster 2500 , it was concluded that the most common issues with these cars are:
- Power train problems
- Engine problems
- Electrical system problems
- Fuel/propulsion system problems
- Service brakes problems
The graph below shows statistics for all Ram Promaster 2500 vehicle components and the number of complaints received.
The NHTSA has received 25 complaints about various vehicle components related to the Ram Promaster 2500 . Below are the 25 most recent complaints reported for Ram Promaster 2500 vehicles.
List of Ram Promaster 2500 complaints
Ram Promaster 2500 2020
- Date Of Incident: 2023-10-30
- Date Complaint: 2023-12-01
- VIN: 3C6TRVDG8LE
- Components: POWER TRAIN
- Summary: The contact owns a 2020 Ram Promaster 2500. The contact stated while reversing at approximately 5 MPH, the contact felt vibration in the steering wheel. The contact depressed the brake pedal and attempted to shift into park(P). The contact was unable to shift the vehicle into park (P). The contact turned off and restarted the vehicle but was not able shift into drive (D). The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic. The mechanic determined that the transmission clutches and several gears had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact stated he had recently had NHTSA Campaign Number: 23V301000 (Power Train) and was not sure if the recall was related to the failure. The failure mileage was unknown.
Ram Promaster 2500 2020
- Date Of Incident: 2023-09-29
- Date Complaint: 2023-10-03
- VIN: 3C6TRVDG2LE
- Components: STRUCTURE
- Summary: Driver side door patch failed. Can not keep door closed.
Ram Promaster 2500 2015
- Date Of Incident: 2023-09-15
- Date Complaint: 2023-09-28
- VIN: 3C6TRVDD9FE
- Components: ENGINE AND ENGINE COOLING,EQUIPMENT
- Summary: The contact owns a 2015 Ram Promaster 2500. The contact stated that while his client was driving at an undisclosed speed, the vehicle was shudder abnormally, prompting him to pull over to the shoulder of the roadway. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the fan bearings were damaged, allowing the fan to move back and forth freely. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 19V818000 (Equipment, Engine and Engine Cooling) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was unknown.
Ram Promaster 2500 2015
- Date Of Incident: 2022-05-07
- Date Complaint: 2022-05-09
- VIN: 3C6TRVDD0FE
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: The contact owns a 2015 Ram 2500. The contact stated while driving approximately 35-40 MPH, the accelerator pedal was depressed; however, the vehicle failed to respond. An unknown warning light was illuminated. The contact then turned around and returned to his residence. The contact stated upon parking and turning off the vehicle, the cooling fan remained engaged. An independent mechanic arrived at the residence the next day and diagnosed that there was a wiring failure and the power control module had failed. The dealer was notified of the failure and advised the contact to take the vehicle in for a diagnostic test. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 92,900.
Ram Promaster 2500 2015
- Date Of Incident: 2021-04-13
- Date Complaint: 2021-04-14
- VIN: 3C6TRVAG0FE
- Components: ENGINE
- Summary: IN 2018 WE HAD A MAJOR RADIATOR PROBLEM, FAN, FLUID, HOSES ALL BLEW ALL OVER A CUSTOMERS DRIVEWAY. THIS WAS THE FINAL STRAW AFTER BEING STRANDED AND TOWED SEVERAL TIMES TO THE DEALERSHIP WITH ONLY 26K MILES ON THE TRUCK. FINALLY, RAISED ENOUGH FIGHT AND CALLED CHRYSLER/DODGE AND THEY OPENED A CASE AND FIXED PROBLEM. HERE WE ARE IN EARLY 2021 AND PROBLEM IS HAPPENING AGAIN, FAN NOT WORKING, HOSES BLOWING, LOSING FLUID, OVERHEATING.... THE VB-2 RECALL IS OUT THERE BUT MY TRUCK VIN IS NOT INCLUDED, HOWEVER, THE EXACT PART AND PROBLEM IS IN THE VEHICLE, NOT ONCE BUT TWICE. RECALL WAS NOT RECOGNIZED UNTIL NOV 2019. TRUCK HAS MAJOR TRANS PROBLEMS AT 20K, THAT A RECALL HAS BEEN ISSUED FOR, PLUS ALL OF THE RADIATOR PROBLEMS AND NOT SURE HOW TO GET ADDRESSED UNDER THE VB-2 RECALL. ALL DOCUMENTATION IS WITH ONE DEALERSHIP AND THE TRUCK IS THERE RIGHT NOW BECAUSE OF ANOTHER BLOWN HOSE AND FAN NOT WORKING AND OVERHEATING.
Ram Promaster 2500 2015
- Date Of Incident: 2019-04-02
- Date Complaint: 2021-04-06
- VIN: 3C6TRVDD0FE
- Components: POWER TRAIN
- Summary: SAW ONLINE SHOWS THERE A RECALL ON THE TRANSMISSION ON MODEL 2014-2015. MY VAN HAS THE SAME ISSUE ON THE TRANSMISSION. ITS DEFENDTLY QUALIFY. BUT BASE ON MY VIN NUMBER ITS NOT QUALIFY. STILL PARK INFRONT OF MY HOUSE, SOMETHING IS GONE WRONG. CHECKED WITH A MECHANIC. THEY MENTIONED THAT THERE SHOULD BE A RECALL ON MY VAN. NHTSA CAMPAIGN NUMBER IS 16V529000.
Ram Promaster 2500 2015
- Date Of Incident: 2021-03-15
- Date Complaint: 2021-04-02
- VIN: 3C6TRVDG5FE
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: PURCHASED A NEW 2015 PROMASTER 2500 IN 2015 AND EXPERIENCE ENGINE PROBLEMS AFTER 2 YEARS. IN 2020 FUEL INJECTION AND ENGINE COOLER FAN ISSUES. EACH TIME THE LIGHT BULBS (HEADLIGHTS) ARE CHANGED THEY GO OUT WITHIN A FEW MONTHS. I'M SCHEDULED FOR A FEW RECALLS AND WAITING FOR THE PARTS TO COME IN FOR THE ENGINE COOLER FAN AND THE SHIFT CABLE. I WOULD NEVER BUY A DODGE RAM TRUCK AGAIN.
Ram Promaster 2500 2015
- Date Of Incident: 2020-12-02
- Date Complaint: 2021-01-07
- VIN: 3C6URVHD1FE
- Components: POWER TRAIN
- Summary: WHEN DRIVING ON THE HIGHWAY THE TRANSMISSION DO UNEXPECTEDLY SHIFT TO NEUTRAL AND ALSO WHEN APPROACHING TO STOP LIGHT IT STARTS JUMPING THE SPEED AND THE TRANSMISSION DOESN'T GET NEUTRAL WHEN PRESS THE STOP PEDAL IT KEEP MOVING, ALSO HAPPENS WITH REVERSE
Ram Promaster 2500 2015
- Date Of Incident: 2019-12-30
- Date Complaint: 2020-01-15
- VIN: 3C6TRVDG4FE
- Components: ENGINE
- Summary: TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. THE CONTACT STATED THAT WHEN THE VEHICLE TURNED OFF, THE ENGINE COOLING FAN REMAINED ON FOR FIFTEEN SECONDS AND THEN SHUT OFF. THE CONTACT MENTION AN ODOR OF ANTIFREEZE EMITTED THROUGH THE VENT WHEN THE AIR CONDITION WAS RUNNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (ENGINE AND ENGINE COOLING, EQUIPMENT) AND TOOK THE VEHICLE TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD DEALER, (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (786) 650-3104) WHERE IT WAS REJECTED TO BE SERVICE DUE TO THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Ram Promaster 2500 2015
- Date Of Incident: 2019-09-29
- Date Complaint: 2020-01-02
- VIN: 3C6TRVDD3FE
- Components: POWER TRAIN
- Summary: TL* THE CONTACT OWNS A 2015 RAM PROMASTER 2500. UPON STARTING THE VEHICLE, IT MADE AN ABNORMAL NOISE AND FAILED TO START. THE VEHICLE WAS TOWED TO CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701) AND WAS REPAIRED. AFTERWARDS, THE DEALER TEST DROVE THE VEHICLE AND DISCOVERED ANOTHER UNKNOWN DEFECT. AFTER THE PART FOR THE DEFECT ARRIVED AND THE VEHICLE WAS TEST DRIVEN AGAIN, ANOTHER UNKNOWN PART FAILED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 86,423.
Ram Promaster 2500 2015
- Date Of Incident: 2019-12-26
- Date Complaint: 2019-12-31
- VIN: 3C6TRVPGXFE
- Components: ELECTRICAL SYSTEM
- Summary: AFTER AN EXTENDED PERIOD OF TIME, THE HEADLIGHT ASSEMBLY BECOMES DESTROYED FROM THE CONSTANT BURNING OF THE VEHICLE DAYTIME RUNNING LIGHTS. THIS ISSUE ON THIS MODEL VEHICLE REQUIRES THE ASSEMBLY TO BE REPLACED WITHIN 25,000 MILES FROM THE LAST INSTALLATION.
Ram Promaster 2500 2015
- Date Of Incident: 2019-11-07
- Date Complaint: 2019-12-27
- VIN: 3C6TRVDG3FE
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,ENGINE
- Summary: BUYER BEWARE I NEVER BEEN TREATED SO BADLY, THIS DEALERSHIP IS THE WORST WHEN I WENT TO PICK UP ONE OF MY VANS THERE WAS 2 OF THEM IN THE SERVICE DEPT AND I WAS TOLD THAT I WAS ABLE TO COME TO PICK ONE UP AND THIS TIME I WAS SO LUCKY TO GET A RENTAL AND WAS TOLD THAT THEY WERE TAKING THE RENTAL BACK WHEN I ARRIVED EVEN THOUGH THE STILL HAD 1 OF MY OTHER VANS AND THE SERVICE MANAGER HE SAID THAT I COULD COME INTO PICK UP ONE OF THE VANS AND TOLD ME TO BRING THE RENTAL IN SO THEY CAN TRANSFER THE PAPERWORK OVER TO THE OTHER VAN, SO WHEN I GET THERE HE WAS GONE FOR THE DAY AND HAD TO DEAL WITH THE CASHIER BECAUSE IT WAS 630PM, I WAS NOT PREPARED TO RETURN TH RENTAL IT WAS FULL OF TOOLS NOT CLEANED OR I DIDN'TGET A CHANCE TO FILL THE GAS TANK SO I ASKED TO GO FILL THE GAS TANK AT THE GAS STATION THAT WAS NOT EVEN A HALF A BLOCK AWAY YOU COULD SEE FROM THE DEALERSHIP, THEY SAID NO WE WILL CHARGE YOU $5.15 A GALLON. I WAS CHARGED $550 FOR THAT RENTAL. THEY WOULDN'T LET ME EVEN LOOK AT THE VAN UNTIL I PAID THE $550 AND I HAD TO PAY THE DEDUCTIBLE FOR THE VAN THAT WAS STILL IN THE SERVICE DEPARTMENT NOT FINISHED BEFORE THEY WOULD LET ME SEE IF ALL THE REPAIRS WERE DONE. SO I PAID AND THEN THE VAN HAD NO HEADLIGHTS SO SHE HAD SALESMEN LOOK AT IT AND HE HIT THE HEADLIGHTS AND ONE CAME ON AND OFF THE OTHER ONE WAS STILL OUT SO THEY TOLD ME TO DRIVE WITH THE BRIGHTS ON 2 NEW HEADLIGHT ASSEMBLIES. THEN THE VAN WAS STILL LEAKING COOLANT. I ASKED IF SOMEONE COULD AT LEAST REPLACE THE HEADLIGHT BULBS AND THEY SAID THAT NOT ONE PERSON HERE CAN DO THAT? I SAID THIS VAN IS NOT EVEN SAFE TO DRIVE ITS DARK OUT WHAT IF THE HEADLIGHTS GO OUT ALL TOGETHER AND I GET IN AN ACCIDENT AND HURT SOMEONE OR MYSELF? THEY SAID YOU CAN LEAVE IT BUT I CANT PROMISE YOU ANYTHING OR WHEN THEY WILL BE ABLE TO GET TO IT. THEY REPLIED THE SERVICE DEPARTMENT WILL ADDRESS THAT WHEN IT HAPPENS
Ram Promaster 2500 2015
- Date Of Incident: 2019-01-01
- Date Complaint: 2019-10-30
- VIN: 3C6TRVDG9FE
- Components: ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE
- Summary: THE ENGINE NEEDS TO GET REPLACED. IT BLEW THE GASKETS. HEADLIGHTS STOPPED WORKING. I TOOK IT TO THE DEALER AND WAS TOLD IT WAS THE BULBS. BULBS WERE SWITCHED OUT AND THEY STILL DIDN'T WORK. SOMETIMES I HAVE TO TURN THE TRUCK OFF THEN ON AGAIN IN ORDER TO GET THE TRANSMISSION TO PROPERLY WORK.
Ram Promaster 2500 2015
- Date Of Incident: 2019-05-23
- Date Complaint: 2019-08-20
- VIN: 3C6TRVPD9FE
- Components: POWER TRAIN,ENGINE
- Summary: 2015 RAM PROMASTER DIESEL 2500 WITH 72000 MILES. VEHICLE WAS IN EXCELLENT CONDITION, WELL MAINTAINED, WITH OIL CHANGES PER FACTORY RECOMMENDATIONS. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 -75 MPH, WITHOUT WARNING THERE WAS A SUDDEN AND HARD THUD IN THE ENGINE COMPARTMENT AND THE VEHICLE BEGAN SLOWING VERY RAPIDLY, AS IF BRAKES WERE BEING APPLIED. I IMMEDIATELY PULLED OVER TO THE SIDE OF THE ROAD. AS THE VEHICLE SLOWED AND CAME TO A STOP, THERE WAS SIGNIFICANT SMOKE AND STEAM RISING FROM THE ENGINE COMPARTMENT. I WAS CONCERNED THAT THE VEHICLE WAS ON FIRE, BUT IT WAS NOT. IT SMELLED OF BURNT RADIATOR FLUID AND BURNT CLUTCH PLATES. THE VEHICLE WAS TOWED TO THE NEAREST DEALERSHIP AND THE TOW OPERATOR HAD DIFFICULTY LOADING AND UNLOADING THE VEHICLE SINCE THE ENGINE AND TRANSMISSION WERE COMPLETELY LOCKED UP AND THE DRIVETRAIN WHEELS WOULD NOT TURN. THE VEHICLE IS CURRENTLY BEING REPAIRED UNDER 100,000 MILE POWERTRAIN WARRANTEE. LUCKILY NO WAS WAS INJURED AND THERE WAS NO OTHER DAMAGES EXCEPT TO THE POWERTRAIN.
Ram Promaster 2500 2015
- Date Of Incident: 2019-02-18
- Date Complaint: 2019-02-19
- VIN: 3C6TRVDDXFE
- Components: SERVICE BRAKES
- Summary: THE DRUM-STYLE PARKING BRAKE BECOMES FROZEN IN COLD WEATHER MAKING THE VEHICLE UN-DRIVEABLE UNTIL SUCH TIME AS IT IS DRIED OUT AND THE SHOES FREED. THIS HAS HAPPENED THREE TIMES SINCE PURCHASE WITH THE COMPLETE SYSTEM REPLACED ONCE UNDER WARRANTY (12/24/17), A NIGHT SPENT IN THE SHOP TO "DRY" OUT AND WILL NOW (218/19) BE GOING IN AGAIN WITH DAMAGE FOUND TO THE MECHANICAL MECHANISMS AND NEARBY BRAKING SENSORS.
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