Porsche Cayenne s e-hybrid problems
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Porsche Cayenne s e-hybrid model years
Common Porsche Cayenne s e-hybrid problems
Based on the complaints from owners of the Porsche Cayenne S E-Hybrid, several common problems have been reported:
- Software Patch Delays: Owners have experienced delays in receiving their Cayenne S E-Hybrid due to the need for software updates. Some customers have faced issues with software patches required before taking delivery, leading to delays in receiving their vehicles.
- Leaking Air-Conditioning Pipe: A common issue reported by owners is a leaking air-conditioning pipe. This problem has caused inconvenience as replacement parts are on backorder in Germany, leading to delays in repairs and affecting the overall functionality of the vehicle.
- Loud Hissing Noise: Another prevalent problem is a loud hissing noise coming from the vehicle, particularly noticeable after the engine has run and switches back to electric power. This noise persists even when the car is in neutral or park, unrelated to the fabricated noise for pedestrian safety, causing discomfort for owners.
These issues highlight some of the challenges faced by owners of the Porsche Cayenne S E-Hybrid, ranging from software-related delays to mechanical issues like air-conditioning leaks and unusual noises. Addressing these concerns is crucial to ensure a positive ownership experience and maintain the reputation of the vehicle in the market.
Is Cayenne E-Hybrid good?
Verdict. There's a lot to like about the new Porsche Cayenne E-Hybrid. It's quick, drives well, looks good and is well made – both inside and out.
How long does a Cayenne E-Hybrid battery last?
Some drivers have reported their hybrid battery lasted as long as 15 years and going over 150,000 miles without issues.
What is the most common problem with the Porsche Cayenne?
These are the most common problems reported by owners on platforms such as carproblems.com, carcomplaints.com, and Car Talk Community. The most frequently reported issues are engine failures, electrical problems, and broken plastic coolant lines.
How much does it cost to replace the battery in a Porsche Cayenne Hybrid?
The average cost for a Porsche Cayenne Hybrid High Voltage Battery Replacement is between $10,501 and $10,566. Labor costs are estimated between $246 and $311 while parts are typically priced around $10,255.
Percentage distribution of complaints by Porsche Cayenne s e-hybrid years
We have researched Porsche problems and analysed all the complaints filed against Porsche Cayenne s e-hybrid cars and compiled the top 2 most problematic Porsche Cayenne s e-hybrid model years:
Below you can see the percentage distribution of known problems by Porsche Cayenne s e-hybrid model years.
Distribution of the number of complaints by Porsche Cayenne s e-hybrid years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Porsche Cayenne s e-hybrid car problems categorized by type of issue
After analysing all complaints related to Porsche Cayenne s e-hybrid , it was concluded that the most common issues with these cars are:
- Engine problems
- Power train problems
- Unknown or other problems
- Exterior lighting problems
- Electrical system problems
The graph below shows statistics for all Porsche Cayenne s e-hybrid vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cayenne s e-hybrid model years
A total of 1 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 22 complaints about various vehicle components related to the Porsche Cayenne s e-hybrid . Below are the 25 most recent complaints reported for Porsche Cayenne s e-hybrid vehicles.
List of Porsche Cayenne s e-hybrid complaints
Porsche Cayenne s e-hybrid 2015
- Date Of Incident: 2024-06-20
- Date Complaint: 2024-06-20
- VIN: WP1AB2A26FL
- Components: UNKNOWN OR OTHER
- Summary: Dealership is selling vehicle without disclosing recall information or correcting.
Porsche Cayenne s e-hybrid 2017
- Date Of Incident: 2024-01-02
- Date Complaint: 2024-06-03
- VIN: WP1AD2A23HL
- Components: ENGINE
- Summary: Broken and loosened timing chain cover bolts resulting in leaking oil onto drive components, belts and tires/brakes. This recall was done for the Macan and not the Cayenne. Ours was covered under factory extended warranty. That said, this is criminal. Porsche needs to be investigated, they refuse to recall their vehicles and we all know there are some manufaturing issues that are 100% the factory's fault. If the NTSB refuses to hold their feet to the fire this type of engineering will continue.
Porsche Cayenne s e-hybrid 2017
- Date Of Incident: 2024-04-15
- Date Complaint: 2024-04-20
- VIN: WP1AD2A23HL
- Components: ENGINE
- Summary: Oil leaks from timing chain cover due to defective bolt material, bolts loosen and break. This is a widespread known issue with Cayennes and Macans.
Porsche Cayenne s e-hybrid 2015
- Date Of Incident: 2020-02-05
- Date Complaint: 2024-03-25
- VIN: WP1AF2A22FL
- Components: EXTERIOR LIGHTING
- Summary: When I start the vehicle I get an error message that the rear lights are not working properly, but they are functioning well. This message is random and it can show up at anytime. I have contacted Porsche about this and they said that this is due to a faulty part that can be replaced, but requires 5000 USD. This problem was there when the vehicle was under warranty, but they never pursued or investigated it.
Porsche Cayenne s e-hybrid 2015
- Date Of Incident: 2024-02-17
- Date Complaint: 2024-02-19
- VIN: WP1AF2A29FL
- Components: EXTERIOR LIGHTING
- Summary: Headlight not working properly.
Porsche Cayenne s e-hybrid 2017
- Date Of Incident: 2023-12-16
- Date Complaint: 2023-12-17
- VIN: WP1AA2A22HK
- Components: EXTERIOR LIGHTING
- Summary: The two headlights have appeared to have condensation due to sealing problem of the headlight. When the light bulbs and beam heat up the air with moisture, it will leave water inside of the headlight cover. This will increase the safety risks when we were driving on the road. There is no warning message for that. The problem should not be normal and this should really be manufacturer’s problem to fix.
Porsche Cayenne s e-hybrid 2017
- Date Of Incident: 2023-01-23
- Date Complaint: 2023-04-20
- VIN: WP1AA2A2XHK
- Components: POWER TRAIN
- Summary: The contact owns a 2017 Porsche Cayenne. The contact stated while driving approximately 30 MPH, the vehicle stalled in the middle of a road. The contact stated no warning light was illuminated; however, the contact had been hearing an abnormal rattle and knocking sound from under the floorboard. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the bolts from the transfer case had loosened, and the case had separated from the drive shaft. The vehicle had been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 42,000.
Porsche Cayenne s e-hybrid 2017
- Date Of Incident: 2023-02-01
- Date Complaint: 2023-02-23
- VIN: WP1AB2A25HL
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: Porsche and VW has a drainage issues with certain model vehicles. The drainage plug is set in the trunk near the battery, main system cpu and amplifier. Water gets drain into the lower compartment of the trunk and causes electrical issues with the vehicle. It's been a design flaw from porsche since before the Cayenne was created. To repair the damage it cost upwards of $3,000 per damage battery, electrical components, amplifier are all billed separate. Porsche warranty refuses to honor the design flaws in correct the issues. Owners are not made aware of the issue until it becomes an issue then porsche wants no part to do with it. The drainage location can cause an electrical fire and engine malfunction while driving.
Porsche Cayenne s e-hybrid 2017
- Date Of Incident: 2022-02-10
- Date Complaint: 2022-02-10
- VIN: WP1AE2A27HL
- Components: EXTERIOR LIGHTING
- Summary: The headlights aren’t sealed correctly so water has leaked in and caused them to malfunction. Porsche is making me get them repaired at a cost of $4100
Porsche Cayenne s e-hybrid 2015
- Date Of Incident: 2021-08-21
- Date Complaint: 2021-09-07
- VIN: wp1ae2a29fl
- Components: ELECTRICAL SYSTEM
- Summary: On August 21 2021, I was out shopping. When I went out to return home, the car would not start. I could not jump start it or anything. I had it towed to the dealer. I found out from Porsche and dealership that my car was disabled by Porsche Connect. I do not have this service or pay for it. On Friday Sept 3, I was informed by Porsche customer service that it disabled my car because the original owner (in 2015) changed their phone number. So Porsche assumed stolen and shut down. I did not authorize this, I did not sign up for this service. They will not fix the car because they say it is out of warranty. Because I do not know the code to turn the car back on, they want to replace parts and say I have to get the Porsche Connect App. This is a known issue at Porsche because the dealer found a TSB on it. They are not taking responsibility for shutting down the car with out my permission. This is a safety issue depending on where I could have been.
Porsche Cayenne s e-hybrid 2015
- Date Of Incident: 2021-08-20
- Date Complaint: 2021-08-23
- VIN: WP1AF2A26FL
- Components: ENGINE
- Summary: After the emissions recall was performed the vehicle has an issue that when turning a corner the engine will not produce any power and will not shift down in order to get the car to accelerate. You get no response from the throttle pedal unless you depress it fully to the floor and then the car will jerk and accelerate uncontrollably. This creates an unsafe condition when trying to pull out into traffic. I have almost been in an accident multiple times because of this with oncoming cars and with cars following me as they are trying to merge also and my vehicle will not accelerate. I have driven a vehicle identical to mine that has not had the emissions recall performed and it does not have this issue.
Porsche Cayenne s e-hybrid 2015
- Date Of Incident: 2021-06-13
- Date Complaint: 2021-06-14
- VIN: WP1AE2A2XFL
- Components: ELECTRICAL SYSTEM
- Summary: The 2015 Porsche Cayenne e-Hybrid has a charging port for charging the electric drive battery. The electric plug does not disconnect from the vehicle. Based on the OBD-II software used for diagnosis Error Code - P0D9400 Error Description - High-voltage charger - charging-plug lock fault (00A93D)
Porsche Cayenne s e-hybrid 2017
- Date Of Incident: 2019-12-03
- Date Complaint: 2020-09-18
- VIN: WP1AB2A2XHL
- Components: FUEL/PROPULSION SYSTEM
- Summary: OVERNIGHT FUEL PRESSURE LOSS RESULTS IN EXTENDED CRANK CYCLE. DESPITE 6 SERVICE VISITS BETWEEN TWO CHICAGOLAND AREA PORSCHE DEALERSHIPS, THE VEHICLE HAS NOT BEEN SATISFACTORILY REPAIRED. FUEL PRESSURE LOSS WAS CONFIRMED ON MULTIPLE OCCASIONS BY THE SEMERSKY'S PORSCHE EXCHANGE IN HIGHLAND PARK, ILLINOIS. FUEL PUMPS WERE APPARENTLY REPLACED, THE LAST TIME DAMAGING THE SEAT CLIPS UNDER THE SECOND ROW BENCH SEAT. FUEL PRESSURE LOSS HAS SLOWED, BUT STILL OCCURS WHEN FUEL TANK IS MORE THAN 3/4 EMPTY. THIS VEHICLE IS COVERED BY MANUFACTURER WARRANTY AND THE PROBLEM BECAME APPARENT AT 24K MILES.
Porsche Cayenne s e-hybrid 2017
- Date Of Incident: 2019-08-23
- Date Complaint: 2019-10-01
- VIN: WP1AB2A23HL
- Components: UNKNOWN OR OTHER
- Summary: FRONT PANEL OF PANORAMIC SUN ROOF EXPLODED AND SHATTERED WHILE DRIVING AT APPROXIMATELY 75 MPH ON A HIGHWAY.
Porsche Cayenne s e-hybrid 2015
- Date Of Incident: 2018-12-18
- Date Complaint: 2018-12-18
- VIN: WP1AF2A26FL
- Components: POWER TRAIN
- Summary: MY PORSCHE CAYENNE DIESEL HAS HAD THE PORSCHE DIESEL EMISSIONS SETTLEMENT PROGRAM "FIX" COMPLETED. SINCE THE "FIX" THE VEHICLE HAS BECOME DANGEROUS TO DRIVE IN CERTAIN SITUATIONS. WHEN MERGING, TURNING A SLOW SPEED CORNER OR ROLLING THROUGH A YIELD SIGN THERE IS A SIGNIFICANT LAG/DELAY FROM THE TIME THE THROTTLE INPUT HAPPENS AND A RESPONSE FROM THE MOTOR. THIS DELAY HAS BEEN AS LONG AS 2 SECONDS LEADING TO NUMEROUS NEAR MISSES. PORSCHE HAS INSISTED THE VEHICLE IS FINE AND REFUSES TO DO ANYTHING ABOUT IT. ON MAR 16, 2018, AT 04:28 PM, "(XXXX)(PCNA, CR_EXT)" <(XXXX)@PORSCHE.US> WROTE: GOOD AFTERNOON MR. (X), I AM SORRY TO LEARN OF YOUR DISSATISFACTION WITH YOUR VEHICLE. IN ACCORDANCE WITH THE EPA/CARB APPROVED EMISSIONS MODIFICATION, THE SHIFTING BEHAVIOR HAS BEEN ADJUSTED. ADDITIONALLY, THE ENHANCED AUTOMATIC ENGINE BRAKING FEATURE HAS BEEN REMOVED. WHEN YOU EXPERIENCE THE REDUCTION IN MPG NOTED BELOW, ARE YOU TOWING AT THAT TIME? BEST REGARDS, [XXX] CUSTOMER COMMITMENT SENIOR SPECIALIST US CENTRAL REGION AND CANADA INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Recalls Porsche Cayenne s e-hybrid
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the Porsche Cayenne s e-hybrid.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Porsche Cayenne s e-hybrid 2015
- Report Received Date: 2022-08-30
- Manufacturer: Porsche Cars North America, Inc.
- Components: EXTERIOR LIGHTING:HEADLIGHTS
- Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
- Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
- Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
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