Porsche Cayenne s problems

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The Porsche Cayenne is a series of automobiles manufactured by the German company Porsche since 2002. It is a luxury crossover SUV and has been described as both a full-sized and a mid-sized vehicle. The first generation was known internally within Porsche as the Type 9PA (955/957) or E1. It was the first V8-engined vehicle built by Porsche since 1995, when the Porsche 928 was discontinued. It is also Porsche's first off-road variant vehicle since its Super and Junior tractors of the 1950s, and the first Porsche with four doors. Since 2014, the Cayenne has been sold alongside a smaller Porsche SUV, the Macan.

The second-generation Cayenne (Type 92A or E2) was unveiled at the 2010 Geneva Motor Show in March. The Cayenne shares its platform, body frame, doors and electronics with the similar Volkswagen Touareg and Audi Q7. It received a facelift in 2014 with minor external changes, and introduced a new plug-in E-Hybrid version, with its public launch at the Paris Motor Show. Since 2008, all engines have featured direct injection technology. The third generation (Type PO536) was unveiled in 2017 at Stuttgart.

First generation (E1 9PA; 2002)

The original Porsche Cayenne entered into the global market to a mixed reception, but it proved itself to have excellent performance for an SUV and had comparably good handling as well as powerful engines. The lineup initially consisted of the V8-powered Cayenne S and Cayenne Turbo. Later in the model cycle, VR6 and diesel-powered versions joined the lineup. In the eight model years of the E1 generation, a total of 276,652 units were produced.

The base model Cayenne is powered by a 3.2-L VR6 engine producing 250 PS (184 kW; 247 hp). The intake manifold is unique to Porsche, but otherwise the engine is largely the same as the VW engine. Acceleration from 0–100 km/h (0–62 mph) is 9.1 seconds with the manual transmission and 9.7 seconds with the Tiptronic S.

photo of Porsche Cayenne s car production

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Porsche Cayenne s model years

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Common Porsche Cayenne s problems

Based on the information from the sources provided, here are some common problems with the Porsche Cayenne S cars based on complaints from owners:

  1. Cooling System, Drivetrain, and Electrical Issues (2004 Model):
    • The 2004 Porsche Cayenne has been reported to have problems with plastic coolant lines breaking, drivetrain issues like the center carrier bearing of the driveshaft failing, and electrical malfunctions.
    • These issues can lead to severe consequences such as the car refusing to start, with repair costs potentially exceeding $3,000.
  2. Overheating and Engine Failure (2011 Model):
    • The 2011 Porsche Cayenne has faced complaints of overheating issues occurring at low mileage, sometimes as early as 15,000 miles, and complete engine failures under 40,000 miles.
    • Premature brake wear is another common problem with the 2011 model, which can be costly to repair, around $3,000 in some cases.
  3. Chassis System Failure and PASM Faults:
    • Owners have reported issues with the air-ride suspension system, leading to messages like "Chassis System Failure" and uneven ride height indicators.
    • Identifying the specific component causing the fault is crucial, as it could range from leaking air shocks or struts to faulty valves or connectors, requiring accurate diagnosis to avoid unnecessary expenses.
  4. PCM (Porsche Communication Management) Problems:
    • Many Cayenne owners have experienced various issues with the PCM system, including frequent restarts, map loading errors, and random system behaviors.
    • Problems with the PCM system can affect functions like setting seats and HVAC preferences, and failures in the system can lead to the car becoming unresponsive and requiring specific skills to repair.
  5. Connectivity Issues and Chassis Errors (2024 Models):
    • Newer models like the 2024 Cayenne S have been reported to have connectivity issues, such as the SOS flashing red, indicating a lack of connectivity to the Porsche app.
    • Chassis errors, software communication problems, and issues with the rear of the car not lowering have been highlighted by owners, requiring dealership intervention for diagnosis and resolution.

These problems highlight the importance of thorough inspection and maintenance when considering purchasing or owning a Porsche Cayenne S to address potential issues and ensure a reliable driving experience.

Porsche Cayenne s

What are the main problems with Porsche Cayenne?

Porsche Cayenne Problem Counts by Year

These are the most common problems reported by owners on platforms such as carproblems.com, carcomplaints.com, and Car Talk Community. The most frequently reported issues are engine failures, electrical problems, and broken plastic coolant lines.

What is the best year for Porsche Cayenne S?

There are zero complaints on record for the 2024, 2023, 2022, 2021, 2017, and 2003 model years. The third-generation model has the fewest complaints, with just two for the 2020 model year and three for 2019. The latest Cayenne also has a great quality and reliability rating of 81 out of 100 from J.D. Power.

Is Porsche Cayenne high maintenance?

Yes, Porsches are expensive to maintain compared to most automakers' vehicles. Estimates from RepairPal show maintaining a Porsche costs an average of about 83% more than the industry average.

What is the disadvantage of Porsche Cayenne?

Cons: More expensive than competitors; limited cargo space; you'll be forking out big money for every last option. The 2024 Porsche Cayenne is one of the best do-it-all machines in existence, and it also happens to be heavily updated for the 2024 model year.

Percentage distribution of complaints by Porsche Cayenne s years

We have researched Porsche problems and analysed all the complaints filed against Porsche Cayenne s cars and compiled the top 5 most problematic Porsche Cayenne s model years:

Below you can see the percentage distribution of known problems by Porsche Cayenne s model years.

Distribution of the number of complaints by Porsche Cayenne s years

We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:

Porsche Cayenne s car problems categorized by type of issue

After analysing all complaints related to Porsche Cayenne s , it was concluded that the most common issues with these cars are:

  • Power train problems
  • Engine problems
  • Unknown or other problems
  • Electrical system problems
  • Service brakes problems

The graph below shows statistics for all Porsche Cayenne s vehicle components and the number of complaints received.

Distribution of the number of complaints where the accident occurred by Cayenne s model years

A total of 4 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with fire by Cayenne s model years

There were a total of 1 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.

Distribution of the number of complaints with injuries by Cayenne s model years

There were a total of 1 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.

The NHTSA has received 93 complaints about various vehicle components related to the Porsche Cayenne s . Below are the 25 most recent complaints reported for Porsche Cayenne s vehicles.

Latest 25 complaints

Porsche Cayenne s 2020
  • Date Of Incident: 2024-07-01
  • Date Complaint: 2024-10-22
  • VIN: WP1BA2AY4LD
  • Components: POWER TRAIN,SERVICE BRAKES,ENGINE
  • Summary: The car is very jerky, I bought in for engine or transmission mount because the idle shakes the whole car. They said its normal. Which I don't think it's normal.
Porsche Cayenne s 2020
  • Date Of Incident: 1999-10-12
  • Date Complaint: 2024-05-28
  • VIN: WP1AA2AY7LD
  • Components: ELECTRICAL SYSTEM
  • Summary: hello i have cayenne 2020. this car has 360 surround view camera but its not working correctly. sometime its working sometimes some comeras not working maybe front maybe rear meybe both. as i read rennlist this is porshe forum everyone has same problem porshe in warranty replace modules or cameras but its not working i think its recall issue please help us.
Porsche Cayenne s 2011
  • Date Of Incident: 2024-04-11
  • Date Complaint: 2024-04-19
  • Crash: 1
  • VIN: WP1AB2A25BL
  • Components: ENGINE
  • Summary: My vehicle has camshaft and crankshaft correlation problems due to the well-known problem with its screws and other things. I reported it to Porsche and they told me that it has already been repaired but I don't understand how to fail again and deny help for its repair.
Porsche Cayenne s 2011
  • Date Of Incident: 2023-05-01
  • Date Complaint: 2023-05-17
  • VIN: WP1AB2A20BL
  • Components: EXTERIOR LIGHTING
  • Summary: 2011 Porsche Cayenne S Model- Consumer is writing in reference to Porsche Recall ANB4. Requesting investigation into the rubber sealer replacements and ordering the Porsche Cars North America to redo the recall for all subjected vehicles after providing enough headlight rubber sealers to dealerships. Recall letter & pictures attached.
Porsche Cayenne s 2011
  • Date Of Incident: 2023-04-17
  • Date Complaint: 2023-05-09
  • VIN: WP1AB2A29BL
  • Components: POWER TRAIN
  • Summary: I have a 2011 model Porsche Cayenne S. From the service records, I can tell the car has had two transfer cases already replaced and is in need of another. The first transfer case was replaced in mid-2016 by the dealer at about 46,000 miles. The second transfer case was replaced just over 12,000 miles later, at 58,500 miles, in late 2019. Both replacements were done by the previous owner. This should have been the newest and most updated transfer case with the new control modules and GNC-coated plates, but this does not appear to have solved the problems Porsche is having with the transfer cases. It is now mid-2023, and an independent shop says I need another transfer case in my car at 76,000 miles. It is hard to believe that Porsche considered the upgraded parts (2018+) to be a permanent solution, especially when it only lasted about 17,000 miles.      I will hopefully be able to have my local dealership dissect the transfer case I am replacing so that I can learn more about what actually failed on this updated unit. Transfer cases are a major part of the vehicle and should be expected to last just as long as other major components (ex. engine, transmission). It is very unsafe when any major part of the drive train fails.  PS. One of the main reasons for purchasing this specific cayenne was because I believed the transfer case it had installed in 2019 would have solved all of these issues and I would not need to replace it again. 
Porsche Cayenne s 2011
  • Date Of Incident: 2013-12-08
  • Date Complaint: 2023-05-08
  • VIN: WP1AV2A24BL
  • Components: ELECTRICAL SYSTEM
  • Summary: The contact owns a 2011 Porsche Cayenne. The contact noticed that the smoke light stop functioning. The vehicle was taken to the dealer and the fuse for the smoke light was replaced. On another occasion, the contact noticed that the passenger-side headlight to the vehicle stop functioning. The vehicle was taken to the dealer and the light bulb was replaced but the failure reoccurred, and the passenger side headlight light bulb was replaced. On another occasion, the air condition stops functioning. The vehicle was taken to the dealer who stated that the blower motor needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that the VIN was not under NHTSA Campaign Number: 04V069000 (ELECTRICAL SYSTEM) and did not provide any assistance. The failure mileage was 20,000. The contact stated that the failure mileage was between 60,000 and 80,000. The recall for a faulty main wiring harness does not include the contact's VIN. The contact has concerns about the bad wiring eventually causing a fire. No repairs have been made. The contact stated the problem still persists, and informed there is a electrical problem.
Porsche Cayenne s 2011
  • Date Of Incident: 2022-11-01
  • Date Complaint: 2023-01-13
  • VIN: WP1AC2A25BL
  • Components: POWER TRAIN
  • Summary: 2011 Cayenne Turbo: Vehicle has had recent transfer case servicing. Experiencing a grinding sensation on roundabouts, and turns that almost feels as if the brake is applied. If issue continues to worsen, it could easily cause an accident as a sudden speed reduction on a roundabout, or turn may prompt unaware/inattentive drivers to rear-end me, or worse. Dealership is citing transfer case failure, however, my vehicle is one year removed from the end of the extended warranty campaign and is no longer eligible for a replacement unit.
Porsche Cayenne s 2020
  • Date Of Incident: 2021-10-12
  • Date Complaint: 2023-01-06
  • VIN: WP1AA2AY1LD
  • Components: POWER TRAIN,UNKNOWN OR OTHER,SERVICE BRAKES
  • Summary: When downshifting and just before Coming to a complete stop and vehicle lurches/surges forward even though my foot is on the brake pedal. This happens in every drive mode with or without Autostart/stop engaged. It is Significantly challenging in stop and go traffic because it’s difficult to gage when the car will come to a complete stop. I have to make accommodation for the car lunging forward which is unpredictable because sometimes it’s a subtle surge forward and other times I have no control or idea how far forward the car is going to move. This makes this is especially dangerous when cars are quickly changing lanes in front of me in stop and go traffic during rush hour. Emergency braking DOES not help this! I have experience this. The collision warning Went off in the car and emergency braking was engaged just at the Knick of time! Adverse weather conditions could have easily made that a very bad accident. I should be able to Do normal every day driving And stopping, for example stopping to a red light, or stop and go traffic without having to activate emergency functions in my car and putting myself at unnecessary risk because of a “glitch” with Porsche. This normal every day driving. I returned my car to the dealership who told me it’s normal performance for this car along with. I along with many other owners have researched this and found out that software upgrades have been done to correct this problem which are not available yet in the United States. This issue needs to be resolved immediately to prevent potential accidents.
Porsche Cayenne s 2020
  • Date Of Incident: 2022-08-07
  • Date Complaint: 2022-12-05
  • VIN: WP1AA2AY5LD
  • Components: ELECTRICAL SYSTEM
  • Summary: beginning in August 2022, I have had repeated problems with the battery in my 2022 Cayenne. if the car is left sitting for approximately 48 hours, the battery dies and must be jumpstarted. we reported this issue to Porsche immediately and my car has been in with the Porsche service technicians at least three times (August 9, Sept 13, Nov 7) this fall with no success at fixing the problem. (we also had a call telling us to take the car outside for a "software update," which did not work.) we are told this is a problem somewhere in the electrical system and it is affecting other 2020 Cayennes and some 911s. But Porsche has not offered a solution, nor is it being at all proactive in offering assistance or support. we have compensated for the last four months by parking the car in a garage and keeping it on a trickle charger if we are not driving it regularly. However, we were out of town for two weeks over Thanksgiving and the car battery died in spite of being connected to the trickle charger. we had to jump start the car and reset all the car settings. in addition we have had sporadic issues with unlocking and locking the car doors via hand touch. Porsche has been treating this issue as an "inconvenience" rather than what it is - a serious life safety issue. One of the service technicians told me "the car was meant to be driven every day"! I hesitate to drive my car at night because I do not have confidence that the car will start for me on a dark street at night. every day when I come down to drive my car I allow extra time as the car may not start. I have more confidence in my 2013 Toyota Tacoma than in this car in terms of reliability. this is a problem where Porsche has not offered remediation or assistance, nor has it offered a any assistance (I.e., loaner car or any alternative) while my car either been in the shop (for a total of at least two weeks) or has been operating with the (acknowledged) defect.
Porsche Cayenne s 2012
  • Date Of Incident: 2022-09-30
  • Date Complaint: 2022-11-04
  • VIN: WP1AC2A29CL
  • Components: UNKNOWN OR OTHER
  • Summary: The transfer case on my car has been confirmed by two different mechanics that it needs to be replaced. Porsche no longer makes or sells the original transfer case and components, so the entire transfer case needs to be replaced, at a cost of approximately $5,000. Porsche extended the warranty for the transfer case for up to 10 years, but I was never notified or made aware of this extension. Because my transfer case issue was identified 6 months outside of the extended warranty, the full cost of this repair is my liability. I believe that Porsche is aware that the original transfer case has design flaws and reliability issues, and while they did extend warranty coverage, they made no effort to communicate the extension. If so, I would have had the transfer case inspected while still under warranty.
Porsche Cayenne s 2012
  • Date Of Incident: 2022-07-01
  • Date Complaint: 2022-07-09
  • VIN: WP1AB2A29CL
  • Components: UNKNOWN OR OTHER,ENGINE
  • Summary: I own a 2012 Porsche Cayenne. Transfer case broke at 33,000 miles and was replaced by the dealer, and now it broke again at 55,000 miles. Repair cost is $6,340 plus tax. It broke under the warranty period but Porsche gave me the runaround and told me they wouldn't check it until after some body damage was complete (more details below). Honestly feel like I'm getting gouged with faulty parts. Many other Porsche Cayenne owners seem to be reporting this problem on forums. (e.g. https://rennlist.com/forums/cayenne-958-2011-2018/1290994-transfer-case-failure-2.html) More details - 1. We asked the Porsche dealership to review the car for mechanical issues and repair bumper body damage while the transfer case was under warranty. 2. The Porsche dealer declined to review any mechanical issues until the bumper body damage repair was complete. 3. The Porsche was taken in for service to repair the body work first in late March per Porsche's guidance while the transfer case was still under warranty. 4. The body work was delayed due to Porsche's supply chain issues, and by the time it was complete it was after May 2nd which was when the warranty expired for the transfer case. 5. When the Porsche dealer received the car after May 2nd it identified the transfer case broke. This has been a recurring issue with a car as one transfer case broke at ~33,000 miles and was replaced at a Porsche dealership. Now the second transfer case broke at 55,000 miles (this case only lasted 22,000 miles). 6. Porsche declined to make an exception to the warranty and recommends replacing the transfer case at a price of $6,340 plus tax which will likely last for between 22,000 - 33,000 miles based on prior data points.
Porsche Cayenne s 2020
  • Date Of Incident: 2022-04-11
  • Date Complaint: 2022-05-09
  • Crash: 1
  • VIN: WP1BF2AY3LD
  • Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
  • Summary: What component or system failed or malfunctioned, and is it available for inspection upon request? -THE TRUNK How was your safety or the safety of others put at risk? -WHILE THE VEHICLE WAS ON, THE KEY WAS ON TEH VEHICLE AND THE VEHICLE WAS IN MOTION THE TRUNK POPPED OPEN ON IT'S OWN. Has the problem been reproduced or confirmed by a dealer or independent service center? -NO Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? -NO
Porsche Cayenne s 2020
  • Date Of Incident: 2022-01-09
  • Date Complaint: 2022-01-26
  • VIN: WP1BE2AYXLD
  • Components: VEHICLE SPEED CONTROL,UNKNOWN OR OTHER
  • Summary: I applied the gas pedal & the pedal seemed to stick . The vehicle kept accelerating after I took my foot off that pedal to apply brake . Car would slow when brake applied but immediately accelerated and kept increasing (speed was well over 90 mph & climbing ) when brake was released . This happened 3 times before the “stuck”pedal released. Another driver (retired mechanic) had driven the car and had similar experience a week prior and mentioned their experience. I didn’t realize how serious the incident could be. I called dealership but first available service appointment (scheduled) is Feb. 23,2022
Porsche Cayenne s 2020
  • Date Of Incident: 2021-10-19
  • Date Complaint: 2021-11-19
  • VIN: WP1BB2AY9LD
  • Components: POWER TRAIN
  • Summary: The contact owns a 2020 Porsche Cayenne S. The contact stated while driving approximately 10 MPH, there was a rough hard deceleration. The contact stated that the vehicle lurched forward causing the driver to apply the brakes. The check engine warning light was illuminated. The vehicle was taken to the local dealer where the contact was informed that there might be a possible software patch soon. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,100.
Porsche Cayenne s 2020
  • Date Of Incident: 2020-08-26
  • Date Complaint: 2021-07-29
  • VIN: WP1AB2AY5LD
  • Components: BACK OVER PREVENTION
  • Summary: The back up cameras and surround view have failed multiple times since August 2020. Back up cameras were made mandatory safety equipment requirements for all new cars manufactured after 2018 due to safety concerns. The federal government mandated the cameras to prevent “back over” accidents of young children who are not otherwise visible to the driver. There have been multiple attempts to repair the cameras on this vehicle, including replacing all cameras, replacing all wiring harnesses/pigtails, replacing the coax cable for the cameras as well as module/software updates. The vehicle has been at the authorized service center multiple times with it being there 105 out of the past 112 days; the vehicle was "fixed" for 4 days before the back up camera failed again. The manufacture has been unable to repair the vehicle to have reliable working cameras. We have spoken with others about the same failure of the back up camera system.

Latest 5 recalls Porsche Cayenne s

The National Highway Traffic Safety Administration (NHTSA) has issued 32 recalls for different components of the Porsche Cayenne s.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Porsche Cayenne s 2008
  • Report Received Date: 2022-08-30
  • Manufacturer: Porsche Cars North America, Inc.
  • Components: EXTERIOR LIGHTING:HEADLIGHTS
  • Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
  • Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
  • Model: Porsche Cayenne s 2006
  • Report Received Date: 2022-08-30
  • Manufacturer: Porsche Cars North America, Inc.
  • Components: EXTERIOR LIGHTING:HEADLIGHTS
  • Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
  • Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
  • Model: Porsche Cayenne s 2003
  • Report Received Date: 2022-08-30
  • Manufacturer: Porsche Cars North America, Inc.
  • Components: EXTERIOR LIGHTING:HEADLIGHTS
  • Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
  • Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
  • Model: Porsche Cayenne s 2005
  • Report Received Date: 2022-08-30
  • Manufacturer: Porsche Cars North America, Inc.
  • Components: EXTERIOR LIGHTING:HEADLIGHTS
  • Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
  • Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.
  • Model: Porsche Cayenne s 2004
  • Report Received Date: 2022-08-30
  • Manufacturer: Porsche Cars North America, Inc.
  • Components: EXTERIOR LIGHTING:HEADLIGHTS
  • Summary: Porsche Cars North America, Inc. (Porsche) is recalling certain 2003-2020 Porsche Macan, Cayenne, Panamera, and Cayman S, 2001-2004 Boxster, Boxster S, 2004 Boxster 50 JAHRE SPYDER 550 vehicles. Please see the recall report for a complete list of all affected models and model years. The caps that cover the low-beam headlight horizontal adjustment screws are missing, which can allow the headlights to be improperly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
  • Consequence: Improperly adjusted headlights may not illuminate the road properly, or cause a glare to oncoming drivers, which can increase the risk of a crash.
  • Remedy: Dealers will inspect the headlights for sealing caps and install missing caps as necessary, free of charge. Owner notification letters were mailed October 28, 2022. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is ANB4.

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