Nissan Ariya problems
The Nissan Ariya is a battery-electric car produced by the Japanese company Nissan since January 2022. It is a compact crossover SUV and is produced at Nissan's factory in Tochigi prefecture. The Ariya is the brand's first zero-emissions SUV. It was first revealed in July 2020, with the US launch of the Ariya initially planned for the second half of 2021, before being delayed to 2022.
Overview
Originally slated to hit the market in 2021 at a starting price of $40,000, the Ariya production version was unveiled in July 2020. Due to the chip shortage caused by the COVID-19 pandemic, the Ariya's launch was delayed to 2022 from its original 2021 launch.
In November 2021, pricing was revealed for the North American market. Deliveries began in the United States and Canada in the fall of 2022 for the 2023 model year.
The Ariya is available in both front-wheel drive and all-wheel drive (e-4ORCE) variants and with a 63 kWh or 87 kWh battery size. The 63 kWh battery is only available on the Engage base trim. Standard technology on the Ariya includes Nissan's Safety Shield 360 system, which includes the ProPILOT driver assist system. The more advanced ProPILOT 2.0 system, which allows hands-free driving under certain conditions in available on some trims.
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Nissan Ariya model years
Common Nissan Ariya problems
The Nissan Ariya, an all-electric SUV, has been reported to have several issues by its owners. One of the most common problems is related to the primary navigation screen, which sometimes does not turn on at all and persists to not turn on for a few restarts. This issue is rare but definitely happening, and it affects the overall user experience of the vehicle.
Another issue that has been reported is related to the software of the vehicle. The Ariya was supposed to open a new chapter for Nissan's electric cars, but the launch was prolonged due to the Corona crisis, which disrupted supply chains worldwide. The delay meant two more years to develop further and perfect the software, but it seems that this was not enough. The hardware was under a design freeze and committed to development status, but the software still has some issues.
The Nissan Ariya also has some issues related to the exterior of the vehicle. The test car provided by Nissan was painted in 'Aurora Green', a pretty noble but very dark green. In fact, the paintwork was so dark that it looked black in the dull December light; only in the few sunny moments during testing did the green shine through. This means that the color of the vehicle may not be as advertised, and it may look different in different lighting conditions.
There are also some issues related to the battery of the vehicle. The Nissan Ariya has a larger battery than the competition, but it does not have a greater range. This means that the vehicle is not as efficient as it could be, and it may not be able to travel as far on a single charge as other electric vehicles in its class. This is a significant issue for electric vehicle owners, as range anxiety is a common concern.
Finally, there are some issues related to the overall reliability of the Nissan Ariya. While Consumer Reports expects the 2024 Ariya to be more reliable than other new cars, this prediction is based on limited data on the Ariya, plus the Nissan brand score. Nissan has had some reliability issues in the past, and it is unclear whether the Ariya will be any different. Nissan Ariya owners have reported several issues with their vehicles, and it remains to be seen whether these issues will be resolved in the future.
In conclusion, the Nissan Ariya has several issues that have been reported by its owners. These issues range from problems with the primary navigation screen and software to issues with the exterior and battery of the vehicle. While Consumer Reports expects the 2024 Ariya to be more reliable than other new cars, this prediction is based on limited data, and it remains to be seen whether the Ariya will be a reliable vehicle in the long run.
What is the problem with Nissan Ariya?
The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power. The affected model includes MY2023 Nissan Ariya EV manufactured between June 17, 2022 and May 19, 2023 at the Tochigi plant in Japan. Moreover, both the 2WD and 4WD models of the Ariya are affected.
Are Nissan Ariyas reliable?
The 2024 Nissan Ariya has a predicted reliability score of 74 out of 100. A J.D. Power predicted reliability score of 91-100 is considered the Best, 81-90 is Great, 70-80 is Average and 0-69 is Fair and considered below average.
How many miles will the Nissan Ariya last?
304 miles
The Nissan ARIYA comes in several options and combinations, providing you with the power and electric efficiency you crave. When properly equipped, the Nissan ARIYA offers up to 304 miles of total range.
What happened to the Nissan Ariya?
Due to the chip shortage caused by the COVID-19 pandemic, the Ariya's launch was delayed to 2022 from its original 2021 launch. In November 2021, pricing was revealed for the North American market. Deliveries began in the United States and Canada in the fall of 2022 for the 2023 model year.
Percentage distribution of complaints by Nissan Ariya years
We have researched Nissan problems and analysed all the complaints filed against Nissan Ariya cars and compiled the top 1 most problematic Nissan Ariya model years:
Below you can see the percentage distribution of known problems by Nissan Ariya model years.
Distribution of the number of complaints by Nissan Ariya years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Nissan Ariya car problems categorized by type of issue
After analysing all complaints related to Nissan Ariya , it was concluded that the most common issues with these cars are:
- Electrical system problems
- Engine problems
- Vehicle speed control problems
- Power train problems
- Fuel/propulsion system problems
The graph below shows statistics for all Nissan Ariya vehicle components and the number of complaints received.
The NHTSA has received 19 complaints about various vehicle components related to the Nissan Ariya . Below are the 25 most recent complaints reported for Nissan Ariya vehicles.
List of Nissan Ariya complaints
Nissan Ariya 2023
- Date Of Incident: 2024-08-09
- Date Complaint: 2024-08-10
- VIN: JN1BF0AA1PM
- Components: ELECTRICAL SYSTEM
- Summary: Electric Vehicle had 59% and then suddenly dropped to 0% and gave a charge message.
Nissan Ariya 2023
- Date Of Incident: 2024-07-28
- Date Complaint: 2024-07-28
- VIN: JN1BF0BA5PM
- Components: STEERING,VEHICLE SPEED CONTROL,LANE DEPARTURE
- Summary: My Ariya lane assist almost crashed me outside Philadelphia on I-76 (a notoriously congested and hazardous road). My hands got sweaty (I have sweaty palms, it's a medical condition) and it suddenly couldn't detect my hands. It quickly went into the "retake control" alert and I tried tapping the break to disengage it but that didn't do anything because it thought I wasn't driving the car so it kept the locked up lane assist on. I had to take my hands off the wheel, dry them, and then grab the wheel over and over until I found a dry enough spot for it to detect my hands. I figured out the fault, and why different people have different experiences. It's based on how moist your skin is and how sweaty your hands are. It took a couple trials to figure it out. I think it also uses back-force on the wheel to some extent, but mostly it's the capacitative sensor. I also tested if it would detect at different pressure levels when your hands are sweaty but that doesn't seem to matter. In addition turning the wheel ALSO doesn't help so you can be fighting for control of it when the system refuses to de-activate and is steering you into a bad place due to a left exit or something with traffic bearing down on you from 3 sides. This is extremely dangerous and using a system that fails IF YOUR HANDS AREN'T EXACTLY THE RIGHT LEVEL OF DRY/WET is absolutely something that needs to be recalled and replaced.
Nissan Ariya 2023
- Date Of Incident: 2024-05-29
- Date Complaint: 2024-06-19
- VIN: JN1DF0BB6PM
- Components: VEHICLE SPEED CONTROL
- Summary: The car has a digital speedometer that can be switched from MPH to KPH through the settings (but it takes several steps) but one day my wife was driving and the units had switched and she didn't know so was not driving at the expected speed. I know of no "shortcut" to switch it quickly. I posted the question on an "Ariya forum" and at least 6 other owners said they experienced similar.
Nissan Ariya 2023
- Date Of Incident: 2024-04-30
- Date Complaint: 2024-04-30
- VIN: JN1AF0BA8PM
- Components: POWER TRAIN,ELECTRICAL SYSTEM
- Summary: Driving on the freeway this morning at 72% charge, approximately 5 miles into my 41 mile commute, message appeared on dash that battery charge was critically low, charge immediately. When this appeared the car was no longer showing the 72% charge, but 0% instead. The initial error was then replaced with "Warning Service EV System Power Reduced" and still showing 0% charge. Under reduced power I made it to a charging station 3 miles away and after a large number of attempts, finally got it to start charging. Immediately, the charge % returned to 70% and successfully charged to over 80%. To be safe I returned home instead of trying to finish my commute, as it was just past 3:00 AM and I didn't feel safe trying to complete the drive. I've also noticed since this has occurred the Nissan Connect app is no longer updating from the vehicle. If this is the same problem that others seem to have had, this becomes a highly dangerous situation both in the safety of the driver/passengers, but also everyone else on the road as the car goes to a reduced power mode!
Nissan Ariya 2023
- Date Of Incident: 2024-03-27
- Date Complaint: 2024-04-14
- VIN: JN1AF0BAXPM
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: Car screens suddenly shut down while driving on highway with no instrument cluster and no navigation screen and vehicle lost entire power excluding drive train. The cars screens both began to flash and speakers popped loudly with beeps and headlights began to flash along with interior lights all while going 80mph
Nissan Ariya 2023
- Date Of Incident: 2024-02-08
- Date Complaint: 2024-02-08
- VIN: JN1BF0BA0PM
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: After multiple repairs on my vehicle. We have received a new error today. Showing e-Step system failure, ABS light, Brake system failure, forward collision system off, rear braking system off & traction control system off.
Nissan Ariya 2023
- Date Of Incident: 2024-01-05
- Date Complaint: 2024-01-05
- VIN: JN1BF0BA5PM
- Components: ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: Vehicle displayed a "Service EV system" while driving on the highway. Battery state of charge dropped from 60% to 0%. Pulled over and turned the car off. After 5-10 minutes, I turned on the car and the issue disappeared.
Nissan Ariya 2023
- Date Of Incident: 2023-12-02
- Date Complaint: 2023-12-06
- VIN: JN1BF0BA2PM
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: While driving on the highway on Dec.2 2023, my car suddenly displayed "Service EV Error" and "Reduced Power" warnings, along with the battery level to plummet from 89% to 0%. Upon noticing the warnings, I promptly activated hazard lights and maneuvered to the emergency lane. However, my attempts to maintain control were met with a gradual deceleration of the vehicle. Despite repeatedly pressing the acceleration pedal, the car failed to respond as expected, creating a hazardous situation on the high-speed highway. The urgency of the situation heightened as the reduced power hindered my ability to keep pace with traffic flow on the highway. The potential for a high-speed collision or other safety hazards increased, given the car's limited control and responsiveness. This occurred in an environment where other motorists were navigating the highway at significant speeds. After multiple unsuccessful attempts to address the issue, I reached a ChargePoint at a speed of 25-35 mph, but the connection failed, leaving the battery completely depleted. Seeking assistance from the dealership proved challenging initially, as they couldn't pinpoint the problem. With unresolved safety risks, the dealership recommended a tow. Unexpectedly, after restarting the car, the issues disappeared, and the battery level returned back to 89%. During a 250-mile drive post-incident, no further problems occurred. Days later, I brought the car to the service department for further inspection. They identified it as a junction box problem, ordered a replacement, and I am currently awaiting updates from them. They did not mention that the problem was reproduced by them but did mention they have some other customers encountered similar issue on their Ariyas.
Nissan Ariya 2023
- Date Of Incident: 2023-12-01
- Date Complaint: 2023-12-04
- VIN: JN1AF0BAXPM
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: My Ariya 2023 died on middle of Interstate while I was on bridge during rush hour battery was at 54 % when this happened. I had the vehicle towed to a charging station thinking i ran out of charge but car didnt charge. After couple hours car started at 54% battery even though I was not able charge.
Nissan Ariya 2023
- Date Of Incident: 2023-11-30
- Date Complaint: 2023-11-30
- VIN: JN1AF0BA4PM
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2023 Nissan Ariya. The contact received notification of NHTSA Campaign Number: 23V657000 (Electrical System) through the Nissan App. The contact stated that the dealer sold him the new vehicle with an open recall. The dealer was made aware of the issue but informed the contact that they were unable to perform the software update due to the software being inoperable. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Nissan Ariya 2023
- Date Of Incident: 2023-11-22
- Date Complaint: 2023-11-27
- VIN: JN1BF0BA8PM
- Components: ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM
- Summary: When I got in the vehicle after work on 11-22-23, it displayed a “EV System” error alert and “Power Reduced” alert. The vehicle would only accelerate extremely slowly and would only go about 25 MPH. Trying to go up hill to my house it would only go maximum of 10 MPH. I barely made it home. I left it at the dealership the next day (which was a national holiday) and they examined the car on 11-24-23 but could not find anything wrong. I have been told to drive the car and bring it back if the message occurs again. My EV battery seems to be no longer holding a good charge at this time. I am concerned about the safety of the vehicle at this time.
Nissan Ariya 2023
- Date Of Incident: 2023-11-11
- Date Complaint: 2023-11-11
- VIN: JN1DF0CD6PM
- Components: POWER TRAIN
- Summary: Happened to me and my wife few times to try to put the vehicle in reverse gear and the car starts warning us to put the shifter in P and no matter what it does not go into gear. After ignition cycle it will operate properly, but that could be a safety issue at certain scenarios. The car doors are fully closed when this happens.
Nissan Ariya 2023
- Date Of Incident: 2023-10-01
- Date Complaint: 2023-10-01
- VIN: JN1DF0CD1PM
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: The update should be provided over air
Nissan Ariya 2023
- Date Of Incident: 2023-09-18
- Date Complaint: 2023-09-19
- VIN: JN1BF0AA1PM
- Components: ELECTRICAL SYSTEM,ENGINE
- Summary: While coming to a complete stop using manual braking the vehicle appeared to lose power. The infotainment system went black and reset. The car itself did not need to be restarted and the manual brakes were still responsive. Additionally there is a recurring loud popping/cracking noise during normal driving (not charging).
Nissan Ariya 2023
- Date Of Incident: 2023-07-14
- Date Complaint: 2023-09-17
- VIN: JN1BF0BA2PM
- Components: POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM
- Summary: The car spontaneously shut down. "EV OFF" displayed on the screen. I was in the middle of the road and unable to turn on the car or shift into neutral to push it off the road. I had to wait over an hour for a tow while in the road. This appears to be an increasing problem as many owners are reporting the same issue on the Nissan Ariya electric SUV Discussion Group page on Facebook.
Recalls Nissan Ariya
The National Highway Traffic Safety Administration (NHTSA) has issued 4 recalls for different components of the Nissan Ariya.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Nissan Ariya 2023
- Report Received Date: 2024-07-25
- Manufacturer: Nissan North America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.
- Consequence: An unexpected loss of drive power increases the risk of a crash.
- Remedy: Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.
- Model: Nissan Ariya 2023
- Report Received Date: 2024-06-03
- Manufacturer: Nissan North America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION MOTOR
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.
- Consequence: An unexpected loss of drive power increases the risk of a crash.
- Remedy: Dealers will replace the front traction motor assembly, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A3.
- Model: Nissan Ariya 2023
- Report Received Date: 2023-09-28
- Manufacturer: Nissan North America, Inc.
- Components: ELECTRICAL SYSTEM:PROPULSION SYSTEM:INVERTER
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.
- Consequence: An unexpected loss of drive power increases the risk of a crash.
- Remedy: Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.
- Model: Nissan Ariya 2023
- Report Received Date: 2023-02-28
- Manufacturer: Nissan North America, Inc.
- Components: STEERING:CRITICAL FASTENERS
- Summary: Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The steering wheel bolt may have been tightened incorrectly or not installed.
- Consequence: A steering wheel with a loose or missing bolt can detach from the steering column, causing a loss of steering control, increasing the risk of a crash.
- Remedy: Owners are advised to contact their dealer for transport and immediate repair if the steering wheel feels loose when gently rocking the wheel forward and back with their hands. Dealers will replace the steering wheel bolt, free of charge. Nissan began notifying owners on March 2, 2023 via phone and will follow up with owner notification letters beginning on March 30, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC956.
Latest negative Nissan Ariya car reviews
Latest positive Nissan Ariya car reviews
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Vehicle year: 2023
I'm so glad I made the switch to an electric car, especially since I can charge it at work. It's honestly the best vehicle I've ever owned! It's high-tech, yet still approachable, and the size, handling, and quickness are all fantastic. Plus, I personally love the style. I feel even more confident in my purchase knowing that I'm buying from the company that invented electric cars. They really know what they're doing when it comes to longevity, unlike some of their competitors.
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Vehicle year: 2023
Two core aspects of a car are very important to me: how it drives and how it looks. I'm happy to report that the Ariya drives like a champ, with fantastic acceleration and great cornering and steering feel. The looks are equally impressive, both inside and out, giving the car a luxury sporty feel. While charging may be a little slow, I find it no bother as I charge up at night. There's plenty of room for all my stuff, and I especially love the neat tray that comes out of the dash with the push of a button. Additionally, the car has what I call a safety shield, which provides some super caster features. I'm confident that you won't be disappointed with this car, as it is solid, sharp-looking, and packed with plenty of neat features.
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Vehicle year: 2023
I've owned this car since October 2023 and I'm absolutely thrilled with it, especially compared to my previous Honda Clarity and Mustang Mach E. It's a well-built vehicle with a fast charging rate. I highly recommend it!
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Vehicle year: 2023
Speedy, comfortable, quiet, elegant, and understated. We have 2 with different trim levels. My Premiere is exactly that. The Evolve is equally nice but a little less tech-heavy. However, for the difference in price, going up only makes it better and better!
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Vehicle year: 2023
The car is new to me, but I'm already impressed with its fit and finish, as well as its smooth ride quality. The powertrain is also quite powerful, which is a great bonus.
Are you having problems with your Nissan Ariya?
Adrian Powlowski 2024-11-04
Vehicle year: 2023
The 2023 Nissan Ariya has some notable drawbacks in its air conditioning system and charging noise. During scorching Arizona temperatures, the air conditioning's lukewarm output may not meet cooling needs, causing discomfort during triple-digit heat. Additionally, some drivers have expressed concerns about the engine noise while charging, which may indicate potential mechanical issues. Despite these issues, Nissan has acknowledged them as common and is working on engineering efforts to address them. If you are experiencing these problems, it may be challenging to find a resolution without impacting your existing financial commitments.
Waino Franecki 2024-09-29
Vehicle year: 2023
I test drove a FWD version. Although it had some torque steer, it was still a fun ride. I was a bit surprised by the choice of FWD given the weight of the car, but it still handled well. Unfortunately, roof rails are not an option, but crossbars can be easily clipped onto the door frames. It's worth noting that there isn't a place to install a class II hitch. The interior design is simple, but functional. On the other hand, the exterior is quite stylish and eye-catching. Additionally, it boasts one of the best HUDs I've seen.
Isom Kulas 2024-06-14
Vehicle year: 2023
I really enjoyed driving this car, but unfortunately, I encountered an issue with it. The car was advertised to have a maximum charge of 204, but it only ever charged up to 190. Additionally, if any accessories were used, the maximum charge dropped to 180, which was disappointing for such an expensive car. I brought it in for service when it dropped to 120 at 44 degrees, but Nissan informed me that these numbers were normal for the car. It's also worth noting that there is no pop trunk button inside the car or automatic lift gate. Despite these issues, I decided to return the Ariya and purchase the Ford Mach-e, which I absolutely love.