Mercury Milan hybrid problems
The Mercury Milan is a mid-size car that was marketed by the Mercury division of Ford Motor Company. Named after Milan, an Italian city, the Milan was sold across the 2006 to 2011 model years in a single generation. The smaller of two model lines developed to replace the Mercury Sable, it indirectly succeeded the Mercury Mystique as the smallest Mercury sedan.
Unveiled at the 2005 Chicago Auto Show, the Milan was the first new Mercury sedan nameplate introduced since 1995, and became the final nameplate introduced by the division. Coinciding with the 2010 closure of Mercury, the Milan ended sales after a shortened 2011 model year; the final vehicle was produced on December 17, 2010. The Milan was sold in the United States (including Puerto Rico and the U.S. Virgin Islands), Mexico, and the Middle East.
Throughout its production, the Milan was produced alongside the Ford Fusion at Hermosillo Stamping & Assembly in Hermosillo, Sonora, Mexico.
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Mercury Milan hybrid model years
Common Mercury Milan hybrid problems
Based on the complaints from owners of the Mercury Milan Hybrid, several common problems have been reported:
- Fuel System Problems:
- Recalls have been issued for fuel system issues, specifically related to fuel vapor canisters and purge valves not operating correctly, leading to abnormal pressure changes in the fuel tank.
- Owners have reported decreased fuel efficiency over time, potentially due to issues with the fuel system affecting the vehicle's performance and mileage.
- Wheel Stud Fractures:
- A recall was issued for wheel studs potentially fracturing, which could cause a wheel to separate from the vehicle.
- This safety concern prompted Ford to inspect rear brake discs for flatness, replace discs as necessary, and replace wheel lug nuts on all four wheels to address the issue.
- Power Steering Assist Shutdown:
- Some Mercury Milan Hybrid models experienced electric power steering assist systems shutting down due to steering motor sensor faults.
- Ford issued a recall to check the Power Steering Control Module for Diagnostic Trouble Codes and replace the steering gear if necessary, or update the software to address the issue.
These problems highlight various safety and performance issues that owners of the Mercury Milan Hybrid have faced. Addressing these issues promptly through proper maintenance, recalls, and repairs is crucial to ensure the safety and reliability of these vehicles.
What year of Mercury Milan to avoid?
Years to Avoid
- 2010. ...
- 2006. ...
- 2008. ...
- 2007. ...
- 2011.
How many miles per gallon does a Milan hybrid get?
41 mpg city/36 mpg highway
Fuel economy is an EPA-estimated 41 mpg city/36 mpg highway and 39 mpg combined.
Are there any recalls on Mercury Milan?
Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.
Is a Mercury Milan a Ford Fusion?
The Mercury counterpart of the Ford Fusion and Lincoln MKZ (introduced as the Lincoln Zephyr), the Milan was developed as the smaller of two sedans intended to replace the Sable (the larger being the Montego).
Percentage distribution of complaints by Mercury Milan hybrid years
We have researched Mercury problems and analysed all the complaints filed against Mercury Milan hybrid cars and compiled the top 1 most problematic Mercury Milan hybrid model years:
Below you can see the percentage distribution of known problems by Mercury Milan hybrid model years.
Distribution of the number of complaints by Mercury Milan hybrid years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Mercury Milan hybrid car problems categorized by type of issue
After analysing all complaints related to Mercury Milan hybrid , it was concluded that the most common issues with these cars are:
- Steering problems
- Vehicle speed control problems
- Engine problems
- Power train problems
- Exterior lighting problems
The graph below shows statistics for all Mercury Milan hybrid vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Milan hybrid model years
A total of 38 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Milan hybrid model years
There were a total of 2 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Milan hybrid model years
There were a total of 20 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 1045 complaints about various vehicle components related to the Mercury Milan hybrid . Below are the 25 most recent complaints reported for Mercury Milan hybrid vehicles.
Latest 25 complaints
Mercury Milan hybrid 2010
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-09-30
- VIN: 3MEHM0HAXAR
- Components: STEERING
- Summary: started vehicle, "power steering assist fault" message appeared on dash message center, unable to turn steering wheel. Turn car off, waited, turn back on, message appeared again. tried an additional 3 times, same results. Had to leave the car where i was visiting.
Mercury Milan hybrid 2010
- Date Of Incident: 2024-07-31
- Date Complaint: 2024-09-12
- VIN: 3MEHM0HA7AR
- Components: STEERING
- Summary: My power steering light came on and then immediately the wheel got tight. I was unable to turn the wheel and then eventually the car is un drivable. There is a lot of complaints about this happening to thousands of cars and it is still under investigation. Imagin someone jumps out in front of you and you are stopping and unable to maneuver your car out of the way. By the grace of God I was able to do so. Please advise me when this recall is open.
Mercury Milan hybrid 2010
- Date Of Incident: 2023-06-01
- Date Complaint: 2024-08-26
- VIN: 3MEHM0HA6AR
- Components: STEERING
- Summary: The contact owns a 2010 Mercury Milan. The contact stated that the power steering assist became inoperable. The driver was unable to turn the steering wheel. The contact stated that the steering wheel had seized. The vehicle was restarted, and the steering wheel operated as designed. The power steering assist fault and service power steering soon messages were displayed. The contact stated that the failure was related to NHTSA Campaign Number: 15V340000 (Steering). The local dealer was contacted, and the contact was referred to the Ford Warranty Department for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 38,000.
Mercury Milan hybrid 2010
- Date Of Incident: 2024-08-19
- Date Complaint: 2024-08-19
- VIN: 3MEHM0JA9AR
- Components: ENGINE
- Summary: The contact owns a 2010 Mercury Milan. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the electronic throttle body and the throttle body injectors failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 153,000.
Mercury Milan hybrid 2010
- Date Of Incident: 2024-05-29
- Date Complaint: 2024-08-13
- VIN: 3MEHM0JG1R6
- Components: STEERING
- Summary: See attached document for complaint
Mercury Milan hybrid 2010
- Date Of Incident: 2024-02-27
- Date Complaint: 2024-07-09
- Crash: 1
- VIN: 3MEHM0JA6AR
- Components: SERVICE BRAKES
- Summary: My name is [XXX] and I own a 2010 Mercury Milan. I bought it on [XXX] from an 84 year old woman who take good care of it. It had 91,000 miles which were mostly hwy miles. She kept records of all her oil changes. After having it for almost 3 years and keeping up with it myself, on February 27,2024 in the morning I put brake fluid in the car. I had brake pads and rotors done on the car in August 2023. On the evening of [XXX], my son and I took a ride to the local 7/11 which is 5 minutes away. While driving home and coming to the traffic light at the beginning of my neighborhood the light turned red. As I proceeded to stop my foot went all the way to the ground and I had no brakes. I had to go through the light because i could not stop. The car was flying down the road because it is a very steep hill. I tried to pull the emergency brake and nothing happened. I was nearing the end of the road going 40 MPH due to the hill. I thought I was going to hit my neighbors house at the bottom of the hill. My son grabbed the steering wheel to turn it and I went up on my curb, across my lawn and crashed into a storage tent on my driveway. My car was wedged inside the tent which was filled with furniture and other belongings. I called Ford Corporation in reference to this recall from December 2019 for 2010 Mercury Milans. Then I spoke with a Ford dealership in Smithtown where they were rude and said the car was 14 years old and I may have to pay if they didn't find my car was part of the recall. I tried calling several other numbers in Washington and was finally told to upload the horrible situation that had occurred due to my brakes not working on this website. Someone needs to look at my car to make sure this will not happen to others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mercury Milan hybrid 2010
- Date Of Incident: 2024-06-02
- Date Complaint: 2024-06-27
- VIN: 3MEHM0HA4AR
- Components: STEERING
- Summary: Upon starting the vehicle, the steering wheel is firm and very difficult to manouver. It requires a great amount of strenght to just turn. The vehicle was diagnosed by the dealer and by a mechanic and both said there was a problem with the steering wheel.
Mercury Milan hybrid 2010
- Date Of Incident: 2024-06-10
- Date Complaint: 2024-06-27
- VIN: 3MEHM0HA5AR
- Components: STEERING
- Summary: After turning the car on one morning, an alert displayed on the dash saying "Power Steering Assist Fault" and "Service Advancetrac". I turned the car off, and back on, but the same message appeared. When driving, there is no power steering and it is difficult to turn the steering wheel. The Milan only has 110,000 miles. Ford needs to issue a recall as this is obviously a defect affecting many customers.
Mercury Milan hybrid 2010
- Date Of Incident: 2024-06-01
- Date Complaint: 2024-06-21
- VIN: 3MEHM0HA9AR
- Components: STEERING
- Summary: The contact owns a 2010 Mercury Milan. The contact stated that upon starting the vehicle, the steering wheel was firm and difficult to maneuver. The contact stated that an unknown warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed and determined that the steering rack needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 15V340000 (Steering). The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 69,000.
Mercury Milan hybrid 2010
- Date Of Incident: 2024-05-10
- Date Complaint: 2024-05-23
- VIN: 3MEDM0L36AR
- Components: SERVICE BRAKES
- Summary: On May 10, 2024, as I was rounding a sharp curve, I applied brakes to slow down, but there were no brakes. In fact the brake pedal went to the floor. I had to use emergency brake to stop and gain my wits. I turned around and slowly drove home (about 0.5 miles) and used e-brake to stop and park in front of house. On May 21 I had vehicle towed to dealer. They found that the brake pedal was still against floorboard, but when they started vehicle, it came back up to normal position and was working fine. They could not duplicate the loss of brakes. My vehicle was manufactured within the date range of a TSB regarding hydraulic control unit and DOT3 brake fluid corrosion, but dealer says VIN not applicable to TSB. I am thinking of paying for new HCU anyway, just for my family's protection. I would like my VIN to be included in TSB repair.
Mercury Milan hybrid 2010
- Date Of Incident: 2024-04-05
- Date Complaint: 2024-04-19
- VIN: 3MEHM0CG5AR
- Components: EXTERIOR LIGHTING
- Summary: The brake lights on my vehicle are constantly illuminated while my headlights are on, regardless of whether or not the brakes are compressed. This is a huge safety concern for me, as other motorists can no longer see when I am braking. I was pulled over for this and given a fix it ticket.
Mercury Milan hybrid 2010
- Date Of Incident: 2024-04-09
- Date Complaint: 2024-04-11
- VIN: 3MEDM0L38AR
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2010 Mercury Milan Hybrid. The contact stated while his mother was driving approximately 30 MPH, the brake pedal was depressed and the pedal extended to the floorboard however, the vehicle did not immediately stop. During the failure, the ABS, traction control, and brake warning lights were illuminated. The vehicle was later towed to the local dealer who diagnosed that the HCU and ABS modules were faulty and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the HCU module was no longer available from the manufacturer. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 60,539.
Mercury Milan hybrid 2010
- Date Of Incident: 2023-12-24
- Date Complaint: 2024-01-02
- Crash: 1
- VIN: 3MEHM0HA9AR
- Components: AIR BAGS
- Summary: I was driving home from Fargo ND to Fergus falls MN on Christmas Eve when a gust of wind blew me out of the tracks into the slush. My car slid of the road on the left side where I hit a guard rail with the front driver’s side hitting first. I bounced of the rail and drove it back on the road. The airbag never did deploy. I have a doctor appointment for my left hip on the 8th because it's hard for me to put on a sock. I have a police report and pictures but it will not let me upload them.
Mercury Milan hybrid 2010
- Date Of Incident: 2023-12-12
- Date Complaint: 2023-12-30
- VIN: 3MEHM0JA6AR
- Components: STEERING
- Summary: I have a 2010 Mercury Milan with only 60000 miles on it and the electric power steering went out. It happened while i was driving causing the car to hard right. The part costs $900 and then it has to be programmed at a dealership. I know there was a recall for this but only for the 2011 model. After researching and reading other safety complaints, it's pretty clear that a recall should be done for the 2010 model.
Mercury Milan hybrid 2010
- Date Of Incident: 2023-11-25
- Date Complaint: 2023-11-25
- VIN: 3MEHM0JA6AR
- Components: ELECTRICAL SYSTEM,UNKNOWN OR OTHER
- Summary: UNKNOWN When air temperature drops below 50 degrees radio console does not function. Display is locked with only the words "Mercury Milan". Now the electrical system is not functioning. I know it isn't the battery- I had it replaced within the past 4 months.
Latest positive Mercury Milan hybrid car reviews
Are you having problems with your Mercury Milan hybrid?
Jalon Lakin 2024-09-27
Vehicle year: 2010
We've had it for three weeks and went to the highest peak on the east coast without any problems. It has good pick-up, excellent features, and we're averaging 40 miles to the gallon. It's great to see such a solid, well-built American car. While it would have been nice to have memory for the driver's seat, we're still impressed with what it offers.
Leone Conroy 2024-09-03
Vehicle year: 2010
I've owned a Mustang, a Taurus, and 5 Honda's (Accords & a CRX). This time I chose the Mercury Milan and I'm glad I did. No Honda ever had the same 'substantial' sound I hear when I close the door of my new Milan. I regularly get 38 mph and I tend to accelerate a little rapidly from a complete stop. The fit and finish well exceed my last Honda (2005 Accord). The technology behind the accessories, safety options, and advanced hybrid system have no equal in Honda products. This car could be the start of a new series with Ford Motor products!
Kendrick Beer 2024-08-11
Vehicle year: 2010
After completing a 2200 mile road trip in three months, I have formed a comfortable opinion on this vehicle. I absolutely love the mileage, which can go as high as 60 in short (5-10mi) urban trips according to the computer. During the road trip, I validated the computer calculations and was pleasantly surprised. The interior is nice and I have received lots of compliments on the exterior styling. However, there are some missed cues in this car that I find disappointing. The headrests are a particular issue - designers, what were you thinking? My wife and I both have to recline the seatback excessively to find a comfortable position for our necks. Additionally, the lack of Homelink and memory seats is surprising, as these are standard items in this price category.
Gayle Thompson 2024-07-20
Vehicle year: 2010
I bought this car because it met all my requirements: a 30+ MPG hybrid with leather seats and a moonroof, made by American car makers. If you're looking for the same, this car is perfect for you! While it may not be a sports car, it's a smooth cruiser with plenty of power when needed. Personally, I love the Mercury styling and the car is loaded with terrific technology. The engine is so seamless that I have to check the dash to see if it's running, unless I gun it. I'm getting an impressive 38MPG combined, and up to 48-50 on my 15-mile trip to work if I take the back roads. I can go up to 600 miles on a single tank without sacrificing anything.
Raymond Considine 2024-07-19
Vehicle year: 2010
Ford has finally gotten it right! I used to own a 1990 Taurus SHO and have owned 3 foreign cars before my Milan. I was hesitant to buy American, but according to CR, it is reliable and well-made. My only concern will be its resale value in 3-5 years since most American cars really fail that category. However, I got a great deal and with the Federal tax credit and sales tax deduction, it's an even better deal! The Milan has better handling and road feel than a 2009 Accord and seats better than a Camry. Although, the front headrests take some getting used to. I have had no issues with the car and even though the mileage is down because of winter cold, it's still better than my V-6 Accord. The sound system is excellent and the Milan is a better deal than the Fusion!