Mercedes-benz C350e problems

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The Mercedes-Benz W205 is the fourth generation of the Mercedes-Benz C-Class which was produced by Daimler AG between 2014 and 2021. The W205 C-Class was preceded by the W204 C-Class and superseded by the W206 C-Class. The fourth-generation C-Class was available in sedan (W205), station wagon/estate (S205), coupe (C205), cabriolet (A205) and long-wheelbase sedan (V205) body styles.

The W205 was the first vehicle to use the all-new Modular Rear Architecture (MRA) platform. The new structure is significantly lighter, using aluminum extensively throughout the body, resulting in a 100 kg (220 lb) weight decrease. According to Mercedes-Benz, the structure is much more rigid than other vehicles in its class.

Development and launch

The car was officially unveiled on 16 December 2013 and debuted at the 2014 North American International Auto Show. W205 production commenced on 4 February 2014 at the Bremen plant. European sales began in March 2014, while the vehicle went on sale in North America in September 2014, and in South Africa in March 2015.

As the Mercedes-Benz CLA-Class (released in April 2013) took the mantle of being the new entry-level sedan in Mercedes' line up of cars, Mercedes decided to make the W205 C-Class larger than its predecessor and more like the W222 S-Class, thus making it a "mini-S-Class".

The W205 included Sport and Luxury trims with 241 hp (180 kW) 2.0-liter turbocharged I4 engine and 329 hp (245 kW) 3.0-liter bi-turbo V6 engine options. Mercedes all-wheel drive 4MATIC is standard across the initial offering. The car is about 3.7 inches (94 mm) longer and 1.7 inches (43 mm) wider than the W204.

Based on the new modular MRA rear-wheel drive platform, it features front axle four-link and rear axle five-link suspension.

photo of Mercedes-benz C350e car production

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Mercedes-benz C350e model years

mercedes-benz c350e 2018 photo
C350e 2018
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mercedes-benz c350e 2017 photo
C350e 2017
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mercedes-benz c350e 2016 photo
C350e 2016
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Common Mercedes-benz C350e problems

The Mercedes-Benz C350e is a popular hybrid vehicle, but like any car, it has its share of common problems. Here are some of the most frequently reported issues based on the search results:

  1. Battery Malfunctions: The C350e is known for battery-related issues, such as the Red battery malfunction message, which can indicate problems with the charge socket or the 12v battery. This can lead to a towing not permitted message, which can be inconvenient and potentially expensive to fix.
  2. Starter Motor Failure: Another common problem with the C350e is starter motor failure, which can lead to the Yellow cog malfunction message and the e-mode no available message. This can be caused by a faulty piston ring and can be costly to repair, with replacement costs potentially exceeding £430 GBP.
  3. Air Suspension Problems: The C350e's air suspension system is also prone to issues, such as the Yellow car icon malfunction, which can indicate problems with the air suspension compressor or a dirty or damaged electrical connector. This can lead to issues with raising the car and can be costly to repair, with new compressors costing £800.
  4. Charge Cable Errors: The C350e can also experience issues with the charge cable, such as the Red charge cable error message, which can indicate problems with the charger module or a faulty auxiliary heater unit. This can be caused by a burned-out unit and can be inconvenient to repair, as it may require replacing the entire unit.
  5. Auxiliary Battery Malfunctions: The C350e's auxiliary battery, which is used to store energy for the stop/start function, can also be prone to issues. This can lead to the White lettering auxiliary battery malfunction message and can be caused by a faulty capacitor.

While these issues can be frustrating for C350e owners, it's important to note that most of these problems are not major and can be easily fixed. However, they can be costly to repair, so it's important to be aware of these issues and to budget accordingly. Additionally, keeping the car clean, dry, and in ambient temperatures can help to prevent some of these issues from occurring.

Mercedes-benz C350e

What is the common problem of C350e?

However, while the vehicle is a fun one to drive in working condition, C350E suspension problems are a common complaint among owners — rear suspension failure in particular. In this article, we look at some of the most common air suspension problems for the C350E, along with a few options for fixing it.

Is the C350e reliable?

Mercedes C350e reliability

The Mercedes C-Class was rated average for reliability in our 2017 Driver Power owner satisfaction survey of cars currently on sale in the UK. Of the owners who responded, 12.9% reported experiencing a problem with their car at least once.

How much does it cost to replace a C350e battery?

Our Mercedes C350e hybrid battery replacement services, typically range from £6,000 - £14,000, including professional installation and warranty. We will always provide a detailed cost breakdown before starting any work, ensuring you are fully informed and comfortable with the expenses involved.

How long does a Mercedes 350e battery last?

Your Mercedes-Benz E350 battery will typically last between 3 to 5 years, but that can vary heavily depending on battery size, weather conditions type of battery, and driving habits.

Latest 5 recalls Mercedes-benz C350e

The National Highway Traffic Safety Administration (NHTSA) has issued 14 recalls for different components of the Mercedes-benz C350e.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.

  • Model: Mercedes-benz C350e 2018
  • Report Received Date: 2023-12-15
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: STRUCTURE:BODY:ROOF AND PILLARS
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
  • Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
  • Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
  • Model: Mercedes-benz C350e 2016
  • Report Received Date: 2023-12-15
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: STRUCTURE:BODY:ROOF AND PILLARS
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
  • Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
  • Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
  • Model: Mercedes-benz C350e 2017
  • Report Received Date: 2023-12-15
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: STRUCTURE:BODY:ROOF AND PILLARS
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
  • Consequence: A detached roof panel can become a road hazard, increasing the risk of a crash.
  • Remedy: Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
  • Model: Mercedes-benz C350e 2018
  • Report Received Date: 2021-03-19
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: STRUCTURE:BODY:ROOF AND PILLARS
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
  • Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
  • Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.
  • Model: Mercedes-benz C350e 2016
  • Report Received Date: 2021-03-19
  • Manufacturer: Mercedes-Benz USA, LLC
  • Components: STRUCTURE:BODY:ROOF AND PILLARS
  • Summary: Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.
  • Consequence: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.
  • Remedy: Mercedes-Benz dealer will remove the bonded panel and will install a new front panel by following the detailed repair instructions and using the approved primer, cleaner and adhesive, free of charge. Owner notification letters were mailed on September 3, 2021 and October 26, 2021. Owners may contact MBUSA customer service at 1-800-367-6372.

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