Infiniti Jx problems
The Infiniti QX60, called the Infiniti JX until the 2014 model year, is a mid-size luxury crossover SUV with three-row seating produced by Infiniti, the luxury vehicle division of Japanese automaker Nissan. It is underpinned by an elongated Nissan Murano platform also used by the Nissan Pathfinder.
In keeping with Infiniti's naming scheme for 2014, in which cars begin with Q and SUVs begin with QX, the JX was renamed to QX60. While the number previously denoted engine displacement (for example, 35=3.5L engine), the new number, 60, is largely to do with its place in the product lineup, with larger numbers usually corresponding to more expensive vehicles.
First generation (L50; 2013)
The Infiniti JX35 was announced in April 2012 in the United States as a 2013 model. A concept version had been debuted at the 2011 Pebble Beach Concours d'Elegance event, while the production model was unveiled at the 2011 Los Angeles Auto Show. For 2014, the car was renamed the QX60.
The QX60 was the first three-row crossover to be released by Infiniti. Design work was done through 2009, by Naoyuki Ohkoshi under Shiro Nakamura. In 2012 Nissan announced that the Pathfinder would also have the same platform as the QX60 for the 2013 model year.
The QX60 had previously been under consideration for the Australian market, but the numbers for right-hand-drive re-engineering and local homologation failed to add up and get approved by Australian authorities unlike its Nissan Pathfinder sibling. This results that the QX60 would not be available in RHD markets as it would only be available exclusively in LHD markets.
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Infiniti Jx model years
Common Infiniti Jx problems
Based on the complaints from owners of the Infiniti JX cars, common problems with these vehicles include:
- Power Loss and Vibration While Driving:
Another prevalent issue is power loss while driving and vibrations in the vehicle. This can be a safety concern as it affects the driving experience and can potentially lead to accidents or loss of control on the road.
- Electrical System Problems:
Complaints have been raised regarding electrical system issues in the Infiniti JX cars. These problems can manifest in various ways, impacting the functionality of different electrical components within the vehicle.
- Exterior Lighting Issues:
Some owners have reported issues with the exterior lighting of the Infiniti JX cars. This can include problems with headlights, taillights, or other exterior lighting elements, affecting visibility and safety while driving.
- Safety System Malfunctions:
The Infiniti JX cars have faced complaints related to safety system malfunctions, particularly concerning the collision mitigation system and the occupant classification system. These malfunctions can compromise the safety features of the vehicle, posing risks to both drivers and passengers.
- Reliability Concerns:
Overall, there have been reliability concerns with the Infiniti JX cars, especially in the early models. While some owners have not experienced major issues, others have faced recurring problems that have led to dissatisfaction and costly repairs. Issues like rattles, brake pads, and surging transmissions have been highlighted by owners, impacting the overall ownership experience.
These common problems reported by owners of the Infiniti JX cars highlight various issues ranging from transmission failures to electrical system malfunctions and reliability concerns. Addressing these issues is crucial to ensure the safety, performance, and overall satisfaction of Infiniti JX owners.
What year Infiniti JX35 to avoid?
Summary: Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
Is the Infiniti JX35 a reliable vehicle?
The probability of a repair being a severe or major issue is 11% for the INFINITI JX35, compared to an average of 19% for luxury fullsize SUVs and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
Why was the JX35 discontinued?
The INFINITI JX35 might not be a part of our range anymore, but that's only because we gave it a brand-new name as part of our re-imagined QX series of luxury SUVs. Enjoy the same stylish luxury you've come to expect from JX35 – all at an entirely attainable value.
How long will Infiniti JX35 last?
If you select a quality model, the average Infiniti will last about 200,000 miles. They can last more if you take proper care of the vehicle. Infiniti has a quality lifespan, especially for a luxury brand.
Percentage distribution of complaints by Infiniti Jx years
We have researched Infiniti problems and analysed all the complaints filed against Infiniti Jx cars and compiled the top 1 most problematic Infiniti Jx model years:
Below you can see the percentage distribution of known problems by Infiniti Jx model years.
Distribution of the number of complaints by Infiniti Jx years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Infiniti Jx car problems categorized by type of issue
After analysing all complaints related to Infiniti Jx , it was concluded that the most common issues with these cars are:
- Air bags problems
- Power train problems
- Electrical system problems
- Service brakes problems
- Unknown or other problems
The graph below shows statistics for all Infiniti Jx vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Jx model years
A total of 7 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Jx model years
There were a total of 2 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Jx model years
There were a total of 7 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 283 complaints about various vehicle components related to the Infiniti Jx . Below are the 25 most recent complaints reported for Infiniti Jx vehicles.
Latest 25 complaints
Infiniti Jx 2013
- Date Of Incident: 2023-07-07
- Date Complaint: 2024-02-18
- VIN: 5N1AL0MM6DC
- Components: POWER TRAIN
- Summary: I was stopped at a stop sign. When I tried to make my turn/proceed my vehicle putted through the turn. It wouldn’t go over 5 mph it seemed. Luckily I made it out of the way before the oncoming traffic got to me. I pulled over turned the car off and then back on & it worked good enough to get me home. I took it to a mechanic and was informed it was the transmission. I did some research and found this is a common issue with this vehicle. For some reason my vehicle is not listed on the recall list, though it is exhibiting all the same issues others reported. Car is currently sitting until I can afford a new transmission. Sadly I’m still making payments on it.
Infiniti Jx 2013
- Date Of Incident: 2024-01-30
- Date Complaint: 2024-02-01
- VIN: 5N1AL0MM1DC
- Components: POWER TRAIN
- Summary: Transmission was replaced twice and they are saying the transfer case is now faulty.
Infiniti Jx 2013
- Date Of Incident: 2024-01-11
- Date Complaint: 2024-01-17
- VIN: 5N1AL0MM0DC
- Components: POWER TRAIN
- Summary: The contact owns a 2013 Infiniti JX35. The contact stated that while at a stop light and attempting to accelerate, the vehicle shuddered and stalled. There were no warning lights illuminated. The contact shifted to neutral, and the vehicle seized and failed to move. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to Roadside Assistance and the NHTSA Hotline. The contact stated that the failure was related to TSB No. ITB15-012d. (Power Train). The failure mileage was approximately 190,000.
Infiniti Jx 2013
- Date Of Incident: 2023-09-01
- Date Complaint: 2023-11-29
- VIN: 5N1AL0MMXDC
- Components: AIR BAGS
- Summary: Airbag light continuously flashes, I read that there were recalls with Nissan/Infiniti airbags and my model and year was included so I took it to the dealer to have it checked. Infiniti of Lynnwood can't find the problem, they said all the sensors were fine and diagnosed it as; "98820-3JA9B - Sensor-Side Airbag center. Airbag diagnosis sensor to start, this is the first step, will have to test further if not corrected after replacement". The service dealer said that it's the first step to figure out what's wrong, the quote was $2,120.96, he said it might fix it and can be a money pit. My concern is that my car might have been missed in the airbag recall.
Infiniti Jx 2013
- Date Of Incident: 2023-11-14
- Date Complaint: 2023-11-16
- VIN: 5N1AL0MN4DC
- Components: SERVICE BRAKES, HYDRAULIC,POWER TRAIN,VEHICLE SPEED CONTROL
- Summary: The contact owns a 2013 Infiniti JX35. The contact stated while driving 20 MPH, the vehicle failed to accelerate as needed. The ABS system was activated. The contact stated while driving 20 MPH the vehicle independently accelerated to 60 MPH. The vehicle was jerking while the accelerator pedal was depressed to the floorboard. The contact was able to pull over. The contact called the local dealer but was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to NHTSA Campaign Number: 13V445000 (Service Brakes, Hydraulic, Electrical System). The failure mileage was approximately 161,000.
Infiniti Jx 2013
- Date Of Incident: 2022-10-17
- Date Complaint: 2023-10-17
- VIN: 5N1AL0MN9DC
- Components: POWER TRAIN
- Summary: The contact owns a 2013 Infiniti JX35. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle hesitated to respond. The check engine warning light was illuminated. The contact stated that her husband used an OBD reader and retrieved DTC Code: P17F0, which indicated a CVT transmission failure. The dealer was notified of the failure and informed the contact that the VIN was not included in a recall. The contact related the failure to TSB Number: ITB15-012E. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 156,000.
Infiniti Jx 2013
- Date Of Incident: 2023-10-10
- Date Complaint: 2023-10-10
- VIN: 5N1AL0MM7DC
- Components: POWER TRAIN,ENGINE
- Summary: The contact owns a 2013 Infiniti JX35. The contact stated that the engine warning light was illuminated. The vehicle was taken to the dealer, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was then taken to an independent mechanic, who informed the contact that the transmission fluttered and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSa Hotline. The failure mileage was approximately 163,000.
Infiniti Jx 2013
- Date Of Incident: 2023-08-01
- Date Complaint: 2023-09-08
- VIN: 5N1AL0MM4DC
- Components: POWER TRAIN,TRACTION CONTROL SYSTEM
- Summary: The contact owns a 2013 Infiniti JX35. The contact while reversing, there was a delay in the transmission shifting. The vehicle was taken to an independent mechanic and the vehicle received a tune up. On another occasion, while driving 60 MPH, the traction control warning light illuminated, and the vehicle lost motive power. The contact pulled over on the side of the road and after several attempts the vehicle restarted; however, the vehicle was not operating properly. The vehicle was taken to the dealer and the contact was informed that the failure might be related to the transmission however, the vehicle was not diagnosed or repaired. The manufacturer was contacted but provided no assistance. The failure mileage was 146,000.
Infiniti Jx 2013
- Date Of Incident: 2023-07-09
- Date Complaint: 2023-07-20
- VIN: 5N1AL0MM4DC
- Components: POWER TRAIN
- Summary: The transmission failed without warning. The vehicle was perfectly fine. I've found articles recalling the JX 35 for transmission issues. The car is available for inspection. Our safety was put at risk when the vehicle would not accelerate as I was going through a main intersection while vehicles were coming towards me. This issue came out of no where. No check engine light warning came on to warn me of the issue. The check engine light came on the next day when I started the vehicle. The Infiniti dealership confirmed that the transmission failed and needs to be replaced. The issue first appeared on Sunday, July 9, 2023. Again there was no check engine warning light when the issue started. The next day on July 10, 2023 the check engine light appeared and the vehicle was towed to the Infiniti dealership.
Infiniti Jx 2013
- Date Of Incident: 2023-05-03
- Date Complaint: 2023-07-08
- VIN: 5N1AL0MM9DC
- Components: POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: Transmission failed at 101000 miles. Going 70 miles a hour on interstate.it slowed down to15 miles a hour, for the love of something no one hit me, but it could of been a deadly combo. I'm also on a fb group and everyone complains of their trans going out. Also before then alternator and radiator fan, maf throttle and purge valve at 90000 miles, which none is covered. I did pay $3000 for a extended warranty up to 116000 miles. But this transmission is a Worldwide Nissan problem and should of been recalled. Also my BCI continues malfunctioning. I've only had the vehicle since February 2022.
Infiniti Jx 2013
- Date Of Incident: 2023-05-08
- Date Complaint: 2023-05-16
- VIN: 5N1AL0MM0DC
- Components: POWER TRAIN
- Summary: The contact owns a 2013 Infiniti JX35. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle was stalling. No warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The mechanic made the contact aware of TSB Number: ITB15-012D (CVT Judder); however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 120,320.
Infiniti Jx 2013
- Date Of Incident: 2023-05-05
- Date Complaint: 2023-05-11
- VIN: 5N1AL0MMXDC
- Components: STEERING,STRUCTURE
- Summary: While driving the car I began to loose steering control . The car would not go in the direction I wanted to go. It was a harrowing experience but I managed to get to my destination. There My father noticed that the right front tire was rubbing the front of the wheel well. After further inspection I could see where the right lower control arm had broken free of the front subframe. I took photos of the damage from different angles .From these I could see that the top of the subframe had severe corrosion while the bottom was intact. I am thankful that I lived through this without suffering injury or death. I reached out to Infinity consumer affairs about this issue and all they could say is that the warranty was up without any concern of this being a major issue with this JX35 Infinity. I feel that a subframe should not break after only 10 Years. This is not an inexpensive car. ( photos attached)
Infiniti Jx 2013
- Date Of Incident: 2023-05-03
- Date Complaint: 2023-05-08
- VIN: 5N1AL0MM3DC
- Components: UNKNOWN OR OTHER,ENGINE
- Summary: My vehicle started jerking and would not gain speed while in traffic while I was dropping my children off at school. I took it an Infiniti dealer to learn that there is transmission failure.
Infiniti Jx 2013
- Date Of Incident: 2022-12-30
- Date Complaint: 2023-02-08
- VIN: 5N1AL0MM1DC
- Components: SUSPENSION
- Summary: The component is the rear subframe has rotted to the point of the trailing arms breaking free. This is a know problem with the same part on the Nissan pathfinder but for whatever reasons the recall was not extended to the infinity jx35
Infiniti Jx 2013
- Date Of Incident: 2023-01-09
- Date Complaint: 2023-01-16
- VIN: 5N1AL0MN6DC
- Components: UNKNOWN OR OTHER
- Summary: When raining water leaks on floor both driver/passenger. Water leaks inside from underneath dashboard leaving feet/floor wet. The hood doesn’t open when released latch is stuck cannot open hood.
Recalls Infiniti Jx
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the Infiniti Jx.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Infiniti Jx 2013
- Report Received Date: 2013-04-12
- Manufacturer: Nissan North America, Inc.
- Components: SERVICE BRAKES
- Summary: Nissan is recalling certain model year 2013 Pathfinder and Infiniti JX vehicles manufactured December 3, 2012, through January 29, 2013. The front brake torque member was improperly cast resulting in structural weakness. This can lead to premature failure and cracking.
- Consequence: If the brake torque member fails, the brake caliper may move and contact the inside of the road wheel, resulting in reduced braking, increasing the risk of a crash.
- Remedy: Nissan will notify owners, and dealers will inspect the manufacturing date of the torque members and replace them, as necessary, free of charge. The recall began on May 20, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Latest negative Infiniti Jx car reviews
Latest positive Infiniti Jx car reviews
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Vehicle year: 2013
Looking for a vehicle that was more city-friendly and drove like a car, I downsized from a loaded Ford Expedition. As a tall person with two kids still in the house, I was very impressed with the flexibility of the JX. Even with the driver's seat fully adjusted for me and my 38
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Vehicle year: 2013
Congratulations on your new JX35 AWD! It sounds like you made a great choice with all the packages and features it comes with. The java interior with maple accents and 20
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Vehicle year: 2013
I have experienced persistent CVT transmission issues with my 2013 car, despite the transmission being replaced by my local Infinity dealer. Unfortunately, this has led me to the decision to move on from this otherwise nice car.
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Vehicle year: 2013
Congratulations on your new JX! It's great to hear that your initial impressions are very favorable. Your Emerald Graphite AWD with the premium package sounds like a beautiful car, with impeccable fit and finish. The emerald paint is a deep metallic rich, subtly changing hue in different lights, and the java interior is not only beautiful but also very comfortable. It's good to know that there is plenty of interior room, including headroom, and that the 3rd row seat is roomy despite being low. The floor being level throughout and plenty of visibility all around is a great plus. The controls are well placed, and the car is clearly designed for quiet and comfort. It may not have the same performance and handling of other Infinitis, but it certainly makes up for it with loads of tech! Enjoy your new ride!
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Vehicle year: 2013
I'm so glad to hear that you're loving your new JX! It's great to know that you're enjoying all the amazing features and finding it to be such a comfortable ride.
Are you having problems with your Infiniti Jx?
Barney Mayert 2025-10-05
Vehicle year: 2013
Hello! We hope you're doing well. We wanted to share our experience with Infiniti and our 2013 JX35. We noticed some issues with the transmission within the first 100 miles, and despite being told that we needed to break in the car for 500 miles, the problems persisted. After bringing it in for repairs, we were told that the torque converter needed to be replaced, but unfortunately, the issues continued. We were then informed that the transmission needed to be replaced, which was disappointing. We wanted to share our experience with you so that you can make an informed decision. Thank you for taking the time to read this.
Sigmund Spinka 2025-08-21
Vehicle year: 2013
I purchased the Infinity JX35 brand new in 2013. While I have had a few issues with the car, including 4 recalls and a non-responsive CV transmission, I have found it to be comfortable inside and occasionally useful with its 3rd row seat. However, I have been disappointed with the gas mileage in city driving and the supposed All Wheel drive. Despite these issues, I am still surprised that the radiator fan motor went out at only 34K miles and that the dealership is charging me $1,300 for the repair, as it is not covered by the warranty. Overall, I expected more from a car that cost $50K. On a positive note, I have noticed that Nissan, the manufacturer of Infinity, offers a 5 year bumper to bumper warranty on their truck/van (the NV 200), which makes me wonder why they don't offer the same for their luxury SUV.
Kennith Franecki 2025-07-23
Vehicle year: 2013
Hello! I hope you're doing well. I wanted to share my experience with my 2013 Infinity JX35 (CUV) that I purchased on June 9th, 2013. Unfortunately, after only 3-4 weeks of driving, I noticed some major front end shaking/steering issues when operating the vehicle between 18-35 MPH. As you can imagine, this was a highly unsafe situation that could have easily resulted in me losing control of the vehicle. I took the car to the dealership twice (it's currently there) and it has been there for a total of 21+ days. They have done some major power train work, including replacing the Torque Converter, Electric Power Steering Unit, and they are actively working to replace the transmission with a re-manufactured unit. I'm hoping that this will resolve the issue and I can get back to enjoying my new car. Thank you for your time and attention to this matter!
Adelbert Rosenbaum 2025-07-10
Vehicle year: 2013
We purchased the JX as our family car and were pleased with the third row seating. It was convenient that we didn't have to remove the car seat to access the third row. Additionally, even with the seats up, there was still a small trunk. The interior room, especially in the rear, was spacious and comfortable. However, we did experience some issues with the CVT transmission and poor gas mileage. While we weren't expecting a performance car, there were times when the car struggled to accelerate, which we believe was due to the transmission constantly searching for the best gear. This made driving uncomfortable. Unfortunately, the gas mileage was also lower than expected, averaging around 15 mpg. Overall, we had a positive experience with the JX, but the transmission and gas mileage issues would make us hesitant to purchase it again.
Travis Schowalter 2025-06-15
Vehicle year: 2013
I am sorry to hear about the issues you faced with your Infiniti JX35. It sounds like you had a frustrating experience with the front passenger side airbag sensors, transmission, wipers, and weather stripping. It must have been disappointing to receive multiple excuses from the Infiniti dealer in Fresno. I understand that the service advisor's recommendation to not keep the car past 100K miles was not helpful either. I hope that you were able to find a car that better suits your needs and preferences. Thank you for sharing your experience with us.