Toyota Sienna hybrid problems
The Toyota Sienna is a minivan manufactured and marketed by Toyota primarily for the North American market. It is named for the Italian city of Siena, in the region of Tuscany. It replaced the first generation Previa van in 1997 with a more conventional front-wheel drive layout and shares a heavily revised platform with the Camry. Both the Previa and original Sienna were smaller than the other minivans they competed against, but a redesign in 2003 (for the 2004 model year) increased the dimensions to match those of its competitors.
It was redesigned again in 2010 (for the 2011 model year). The third generation Sienna went on sale in the United States in February 2010 and is the first Sienna to ever receive a "Top Safety Pick" award from the Insurance Institute for Highway Safety. A 2020 redesign (for the 2021 model year) saw the Sienna becoming a hybrid vehicle for its fourth generation. While previous generations of the Sienna were exported to select Asian and European markets, the fourth generation is the first to be produced outside of the United States as Chinese production commenced in July 2021 by two Toyota joint ventures. In China, it is also marketed as the Toyota Granvia.
Following the discontinuation of General Motors's all-wheel drive minivans in 2006, the Sienna was the only minivan in its class offered with AWD in North America until the 2021 Chrysler Pacifica was introduced with an AWD option in 2020.
The Sienna is not available in Japan and Australia as it is not produced in a right-hand drive configuration, and the segment in these countries is already occupied by the Alphard/Vellfire and the HiAce/Granvia respectively.
As of the fourth generation, introduced in 2020, the Sienna is now built on Toyota's TNGA-K platform, which it shares with most of Toyota’s other large MPVs and crossovers.
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Toyota Sienna hybrid model years
Common Toyota Sienna hybrid problems
The 2023 Toyota Sienna Hybrid has been praised for its performance and features, but there are some common problems that owners have reported. One of the most significant issues is the long wait time for delivery, which can take 8-12 months. This delay is due to high demand and supply chain disruptions, making it difficult for dealerships to keep up with customer orders.
Another common problem reported by owners is the poor build quality of the car, particularly in the interior. The carpet on the passenger side under the front center dash has pulled away from the plastic trim, and the weather stripping around the back hatch was not installed correctly. These issues give the impression of driving an old car, which can be frustrating for new car buyers.
The front seats of the 2023 Toyota Sienna Hybrid have also been criticized for their lack of comfort, especially on long drives. The front passenger seat cannot be raised up and down, making it feel like sitting in the third row. The driver's seat has this feature, but the passenger seat does not, which can be inconvenient for some drivers.
The 12-volt battery is also a known issue in cold climates, where it can die 18 times before being replaced under warranty. The battery is undersized for the Sienna, which has more electronics than smaller cars like the Camry or Rav4. The lead-acid batteries provided with the car can get damaged and frozen easily, and they do not recharge well after their first two or three charges. Upgrading to a slightly larger H6 size battery can solve this issue, but it comes at an additional cost.
The gas gauge is another issue that some owners have reported. It can be all over the place, making it difficult to determine how much fuel is left in the tank. This issue is not a known problem to Toyota, so it is unclear what causes it. However, some owners have reported that it becomes more predictable after a few months of driving.
Finally, the 2023 Toyota Sienna Hybrid has issues with the kick sensors and the hitch. The hitch can interfere with the kick sensors and drain the battery, leaving the car stranded. This issue has affected several Sienna owners, and dealerships have had to make repairs to fix it.
In conclusion, the 2023 Toyota Sienna Hybrid has some common problems that owners have reported. These issues include long wait times for delivery, poor build quality, uncomfortable front seats, a faulty 12-volt battery, an unreliable gas gauge, and interference between the hitch and kick sensors. While these issues can be frustrating, they do not necessarily make the car unfit for use. However, potential buyers should be aware of these problems and consider them before making a purchase.
Are Toyota Sienna hybrids reliable?
In fact, many Toyota Siennas have been known to go well over 300,000 miles. So, if you are considering buying a 2021 Toyota Sienna Hybrid LE with 58,000 miles on it, you should not be too worried. The van is likely to be in good condition and should last for many years to come.
How long will a Sienna hybrid battery last?
Typically, a hybrid battery replacement will be necessary every 150,000 miles or 15 years, whichever comes first.
What is the most common problem with Toyota Sienna?
The most common defects include body/paint problems, brake problems, steering problems, exterior accessory problems, and engine problems. Overall, these models pose several issues, and it's best to stay away from them if you're looking to buy a used minivan.
How much does it cost to replace the battery in a Toyota Sienna hybrid?
Labor costs are estimated between $361 and $455 while parts are typically priced around $6,353. This range does not include taxes and fees, and does not factor in your unique location.
Percentage distribution of complaints by Toyota Sienna hybrid years
We have researched Toyota problems and analysed all the complaints filed against Toyota Sienna hybrid cars and compiled the top 2 most problematic Toyota Sienna hybrid model years:
Below you can see the percentage distribution of known problems by Toyota Sienna hybrid model years.
Distribution of the number of complaints by Toyota Sienna hybrid years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Toyota Sienna hybrid car problems categorized by type of issue
After analysing all complaints related to Toyota Sienna hybrid , it was concluded that the most common issues with these cars are:
- Air bags problems
- Visibility/wiper problems
- Structure problems
- Electrical system problems
- Tires problems
The graph below shows statistics for all Toyota Sienna hybrid vehicle components and the number of complaints received.
Distribution of the number of complaints with injuries by Sienna hybrid model years
There were a total of 1 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 19 complaints about various vehicle components related to the Toyota Sienna hybrid . Below are the 25 most recent complaints reported for Toyota Sienna hybrid vehicles.
List of Toyota Sienna hybrid complaints
Toyota Sienna hybrid 2021
- Date Of Incident: 2024-10-02
- Date Complaint: 2024-10-02
- VIN: 5TDZRKEC9MS
- Components: AIR BAGS
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Sienna hybrid 2021
- Date Of Incident: 2024-07-25
- Date Complaint: 2024-07-25
- VIN: 5TDERKEC8MS
- Components: AIR BAGS
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Sienna hybrid 2021
- Date Of Incident: 2024-07-17
- Date Complaint: 2024-07-17
- VIN: 5TDKSKFC4MS
- Components: AIR BAGS
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Sienna hybrid 2021
- Date Of Incident: 2024-06-20
- Date Complaint: 2024-06-24
- VIN: 5TDBRKEC9MS
- Components: ELECTRICAL SYSTEM
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that the vehicle was experiencing inaccurate fuel gauge readings. The contact stated while starting the vehicle, the fuel gauge reading displayed that the fuel tank was empty; however, while the contact was attempting to refuel the vehicle at the gas station, she became aware that the fuel tank was not empty and that there was sufficient fuel in the vehicle. The vehicle was taken to the CarMax dealer, where it was driven and refueled several times; however, the failure could not be replicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 50,300.
Toyota Sienna hybrid 2021
- Date Of Incident: 2024-06-24
- Date Complaint: 2024-06-24
- VIN: 5TDKRKEC8MS
- Components: AIR BAGS
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Sienna hybrid 2021
- Date Of Incident: 2024-02-01
- Date Complaint: 2024-06-06
- Components: STRUCTURE
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while driving at an undisclosed speed, the contact heard an abnormal splashing sound inside the vehicle. The contact stated that while the vehicle was parked, there was water coming from underneath the doors. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact related the failure to Technical Service Bulletin: 0121-20 (Sloshing or Splashing Noise Caused by Water Inside Doors); however, the vehicle was not covered under the TSB. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 22,500.
Toyota Sienna hybrid 2022
- Date Of Incident: 2022-12-26
- Date Complaint: 2024-04-26
- VIN: 5TDXSKFC7NS
- Components: TIRES
- Summary: The contact owns a 2022 Toyota Sienna Hybrid equipped with Bridgestone Tires, Tire Line: Turanza L5100, Tire Size: T235/60/R18, DOT Number: [XXX] . The contact stated while driving 80 MPH, the rear passenger's side tire had a blowout. The contact stated she drove across the road and pulled to the side of the road. The contact stated that AAA assisted in replacing the tire with a spare tire. The vehicle was taken to Walmart the following morning, where the spare tire was replaced. Additionally, the contact stated while driving at an undisclosed speed, the TPMS warning light was illuminated. The vehicle was taken to Discount Tires, where it was determined that there was a hole in the rear driver's side tire. The tire was replaced. The contact stated that the front passenger's tire was also replaced at Walmart due to a pinhole. The dealer was notified of the failure. The tire manufacturer was not notified of the failure. The vehicle and tire failure mileage were approximately 12,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Toyota Sienna hybrid 2021
- Date Of Incident: 2024-04-01
- Date Complaint: 2024-04-10
- VIN: 5TDYSKFC5MS
- Components: STRUCTURE
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that after pressing the rear lift gate button, the rear liftgate door failed to open, trapping the dog inside the vehicle. The contact stated that the rear liftgate door was later manually forced open by two good Samaritans and the dog was retrieved. The vehicle was later taken to the local dealer who diagnosed that the failure was caused by a faulty passenger’s side liftgate strut bolt. The liftgate strut and bolt were replaced and the vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 67,000.
Toyota Sienna hybrid 2021
- Date Of Incident: 2024-02-04
- Date Complaint: 2024-02-07
- VIN: 5TDBRKEC9MS
- Components: AIR BAGS
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota Sienna hybrid 2021
- Date Of Incident: 2023-11-12
- Date Complaint: 2023-11-20
- VIN: 5TDYSKFC7MS
- Components: TIRES
- Summary: The contact owns a 2021 Toyota Sienna equipped with Cooper Tires, Tire Line: Discoverer True North, Tire Size: 235/35/R17, DOT Number: RN811KW1322. The contact stated while his wife was driving approximately 65 MPH, the front driver's side tire sustained a blowout. Upon inspection, it was discovered that the sidewall of the tire had failed. The cause of the failure was not yet determined. The contact stated that prior to the failure, the tire was taken to the local dealer regarding slight bulging on the sidewalls, but the contact was informed that the tires were safe for driving. The manufacturer was not contacted. The failure mileage was 37,000.
Toyota Sienna hybrid 2022
- Date Of Incident: 2023-07-14
- Date Complaint: 2023-10-26
- VIN: 5TDERKEC7NS
- Components: VISIBILITY,ELECTRICAL SYSTEM
- Summary: The contact owns a 2022 Toyota Sienna Hybrid. The contact stated while driving 40 MPH, a rock was kicked up and struck the passenger’s side of the windshield near the middle of the windshield. The contact owns a modified wheelchair accessible vehicle. The vehicle was equipped with multiple sensors and a wheelchair ramp for the contacts husband. The contact stated that she first took the vehicle to a glass shop to repair the windshield. The windshield was replaced with a manufacturer OEM windshield. The glass shop could not calibrate the windshield and stated that they did not have the specs for the calibration. The contact drove the vehicle to a dealer. The dealer also could not calibrate the windshield and referred the contact to the vehicle modification company. The vehicle had not been properly repaired. The contact stated the vehicle modification manufacturer was in Arizona however, the contact lives in Virginia. The contact called the modification company who advised that if the contact could locate a dealer or glass repair shop they could walk the dealer or shop through the process; however, the contact stated that there was no dealer or shop nearby. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
Toyota Sienna hybrid 2021
- Date Of Incident: 2022-12-01
- Date Complaint: 2023-02-02
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that while depressing the brake pedal, there was a three-second delay before the brakes would respond. Additionally, the brake pedal was difficult to depress, creating an extended stopping distance. The vehicle was taken to the local dealer who adjusted the brake stroke sensor and recalibrated the braking system; however, the failure persisted. The vehicle was later taken to a second dealer who bled the brake lines, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 30,800. The VIN was not available.
Toyota Sienna hybrid 2021
- Date Of Incident: 2022-04-12
- Date Complaint: 2022-04-12
- Components: VISIBILITY,LATCHES/LOCKS/LINKAGES
- Summary: The contact owns a 2021 Toyota Sienna Hybrid. The contact stated that the passenger's side rearview mirror detached and the rear liftgate door inadvertently opened while parked in the garage. The vehicle was taken to the dealer but was not yet diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. The VIN was unavailable.
Toyota Sienna hybrid 2021
- Date Of Incident: 2021-04-01
- Date Complaint: 2021-05-11
- Number Of Injuries: 1
- VIN: 5TDKRKEC9MS
- Components: EXTERIOR LIGHTING,STRUCTURE,SEATS
- Summary: HEADLINER CUT TOO LARGE, DOESN'T HOLD REAR PASSENGER CLIMATE CONTROLS, CLIMATE CONTROLS FALL OUT AND HIT REAR PASSENGERS. THIS HAPPENS AT ANY SPEED.
Toyota Sienna hybrid 2021
- Date Of Incident: 2021-04-13
- Date Complaint: 2021-04-29
- VIN: 5TDJRKEC2MS
- Components: VISIBILITY/WIPER
- Summary: THE 2021 SIENNA XLE PLUS AND ENTERTAINMENT PACKAGE DID NOT INCLUDE A DIGITAL REAR VIEW MIRROR IN THIS TRIM LEVEL. THE NEW SIENNA IS A BRAND NEW MODEL WITH A MASSIVE DESIGN FLAW, A HUGE TV WITH ZERO VISIBILITY OUT THE REAR OF CAR. IT'S UNSAFE. MANY PEOPLE WILL NOT TEST DRIVE WITH THE TV DOWN TO SEE THE SAFETY ISSUE. WE DIDN'T REALIZE IT TILL KIDS PUT THE TV DOWN DAY LATER. SEEMS TO HAVE SADLY MADE IT THROUGH QUALITY CONTROL PROCESS AT TOYOTA. YOU CAN NOT SEE CARS RIGHT UP ON YOU AT STOP SIGNS, CARS APPROACHING ETC IT NEEDS A SAFETY RECALL AND A MODIFICATION.WE HAVE HAD CAR FOR 3 WEEKS.
Recalls Toyota Sienna hybrid
The National Highway Traffic Safety Administration (NHTSA) has issued 1 recalls for different components of the Toyota Sienna hybrid.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Toyota Sienna hybrid 2021
- Report Received Date: 2023-12-20
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
- Consequence: An air bag that does not deploy during a crash increases the risk of injury.
- Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed February 2, 2024. A second notice will be mailed once the remedy is available. Multiple phases are planned through 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.