Toyota Prius plug-in hybrid problems
The Toyota Prius Plug-in Hybrid (often abbreviated as the Prius PHV and known as the Prius Prime in North America, South Korea, and New Zealand) is a plug-in hybrid liftback manufactured by Toyota. The first-generation model was produced from 2012 to 2016. The second-generation model has been produced since 2016. Production of the third-generation model began in 2023.
The Prius Plug-in Hybrid was the second most sold plug-in electric car in 2012, and became third-best all-time in December 2014. As sales declined after the end of its production, the Prius PHV fell to fifth place in the global ranking by November 2015, after being surpassed by both the Tesla Model S and the Mitsubishi Outlander PHEV. As of December 2017, sales were led by North America with 66,800 units, followed by Japan with 48,800, and the European market with 13,100 units. The U.S. was the leading country market with 65,703 units sold by 2017. As of December 2019, cumulative global sales of both Prius plug-in generations totaled 209,000 units.
Concept and demonstration models
The Prius Plug-In Hybrid Concept was exhibited at the September 2009 Frankfurt Motor Show, the October 2009 Tokyo Motor Show, and the December 2009 Los Angeles Auto Show. The vehicle was based on the third-generation Toyota Prius (model XW30) but outfitted with 5.2 kWh lithium-ion batteries. The selected battery capacity is the minimum required for a vehicle to be eligible for the U.S. federal tax credit of US$2,500, which under the American Clean Energy and Security Act of 2009 is applicable to the first 200,000 plug-ins sold by an automaker.
After displaying the concept version in these three shows, a global demonstration program involving 600 pre-production test cars began in late 2009 and took place in Australia, Canada, China, France, Germany, Japan, New Zealand and the United States. The demonstration vehicles were made available for lease to fleet and government customers, of which, 230 were delivered in Japan beginning in late December 2009, 125 in the U.S. by early 2010, and 200 in Europe in spring 2010. All program vehicles were equipped with data tracking devices to allow Toyota to monitor the car's usage for further development of the plug-in hybrid system.
The pre-production Prius Plug-in used three different batteries: two added batteries to provide all-electric drive and the standard hybrid battery which engages when the first two are depleted, allowing the car to operate like a regular hybrid Prius. According to Toyota, when the vehicle started, it operates in all-electric mode, drawing electrical power directly from the first battery pack. When the first battery was depleted, it disconnected from the circuit and the second pack engaged. When the second pack was depleted, it disconnected from the circuit and the vehicle defaulted to conventional hybrid mode, using the main battery as the sole electrical power source. Pack one and pack two would not reengage with the circuit until the vehicle was plugged in and charged.
According to Toyota, the demonstrator was rated at 1.76 L/100 km (134 mpg‑US; 161 mpg‑imp) on the Japanese JC08 cycle with a combined efficiency based on 43.6% of driving in EV mode, and CO2 emissions of 41 g/km. Fuel efficiency operating as a gasoline-electric hybrid, like the regular Prius, is 3.3 L/100 km (72 mpg‑US; 86 mpg‑imp) with CO2 emissions of 76 g/km.
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Toyota Prius plug-in hybrid model years
Common Toyota Prius plug-in hybrid problems
The Toyota Prius Plug-in, while generally reliable, has faced some common problems based on owner complaints. One issue that has been reported is related to the electrical system.
Another issue that has been reported is related to the car's mileage. A lawsuit has been filed concerning a 2012 Prius Plug-In that allegedly gets only 8 miles on a single battery charge, which is significantly less than the advertised 13 miles. This can be a significant issue for those who rely on the car's electric range for their daily commute.
The Prius Plug-in also faces a problem of misunderstanding among buyers. Plug-in hybrids, in general, are not well understood by the average car buyer. Many people do not understand the concept of a car that runs as an electric car for a certain range and then switches to a hybrid mode. This can lead to confusion and frustration for buyers who do not fully understand the capabilities of the car.
In addition, there have been issues with the curtain shield airbags in the Prius, Prius Plug-in, and Lexus CT 200h. The airbags have been found to have bad welds that are cracking and causing the airbag chambers to loosen their embrace. If they pull too far apart and an accident occurs, there could be potential safety issues.
Lastly, there have been issues with the car's acceleration. While the Prius Plug-in has been praised for its smooth and quick acceleration, some owners have reported issues with the car's acceleration, particularly when trying to merge onto highways or pass other vehicles.
In conclusion, while the Toyota Prius Plug-in is a reliable and innovative car, it has faced some common problems based on owner complaints. These issues include electrical problems, mileage concerns, misunderstandings among buyers, airbag issues, and acceleration problems. It is important for potential buyers to be aware of these issues and to do their research before making a purchase.
Is the Prius plug-in reliable?
The probability of a repair being a severe or major issue is 7% for the Toyota Prius Plug-In, compared to an average of 9% for alternative fuel vehicles and 12% for all vehicle models. The average total annual cost for unscheduled repairs and maintenance across all model years of a vehicle.
How long does a plug-in Prius last?
When using a public charging station (240V), Prius Prime can be fully charged in approximately 4 hours. How long is Prius Prime's battery designed to last? The hybrid battery is covered for 10 years/150,000 miles, whichever comes first, and is transferable across ownership. What is a plug-in hybrid?
What is the most common problem of Toyota Prius?
A list of some of the most common issues Prius owners have to deal with.
- Bluetooth Echos During Calls. ...
- Musty and Moldy A/C. ...
- Unintended Acceleration. ...
- Rodents Chew Soy-Coated Wires. ...
- Prius Headlight Problems. ...
- Prius Brake Defects. ...
- Toyota Excessive Oil Consumption.
Can I drive my Prius with a bad hybrid battery?
And without the 12 volt battery. Um you cannot start this one. So yeah that's gonna be an issue later on so you could drive it but it's gonna be in a short distance.
Percentage distribution of complaints by Toyota Prius plug-in hybrid years
We have researched Toyota problems and analysed all the complaints filed against Toyota Prius plug-in hybrid cars and compiled the top 5 most problematic Toyota Prius plug-in hybrid model years:
- Toyota Prius plug-in hybrid 2013
- Toyota Prius plug-in hybrid 2014
- Toyota Prius plug-in hybrid 2015
- Toyota Prius plug-in hybrid 2018
- Toyota Prius plug-in hybrid 2010
Below you can see the percentage distribution of known problems by Toyota Prius plug-in hybrid model years.
Distribution of the number of complaints by Toyota Prius plug-in hybrid years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Toyota Prius plug-in hybrid car problems categorized by type of issue
After analysing all complaints related to Toyota Prius plug-in hybrid , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Electrical system problems
- Unknown or other problems
- Engine problems
- Vehicle speed control problems
The graph below shows statistics for all Toyota Prius plug-in hybrid vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Prius plug-in hybrid model years
A total of 93 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with fire by Prius plug-in hybrid model years
There were a total of 4 complaints that resulted in a fire. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with injuries by Prius plug-in hybrid model years
There were a total of 47 complaints that resulted in a injuries. In the graph you can see the distribution of the number of complaints by model year.
Distribution of the number of complaints with deaths by Prius plug-in hybrid model years
There were a total of 3 complaints that resulted in a death. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 561 complaints about various vehicle components related to the Toyota Prius plug-in hybrid . Below are the 25 most recent complaints reported for Toyota Prius plug-in hybrid vehicles.
Latest 25 complaints
Toyota Prius plug-in hybrid 2014
- Date Of Incident: 2024-10-03
- Date Complaint: 2024-10-25
- VIN: JTDKN3DU4E0
- Components: ELECTRICAL SYSTEM,SERVICE BRAKES
- Summary: I was driving on the highway during rush hour when a loud beeping noice began. My 15 year old cousin was in the passenger seat and began to check for the source of the beeping. I was driving 55mph on a busy highway with no safe shoulder stop. As I was preparing for the exit, the brakes suddenly became dysfunctional. The pedal was extremely hard to press down and I found myself unable to slow down the car in enough time to avoid hitting upcoming traffic. I found myself in an urgent, life threatening situation and needed to pull over into the emergency lane located before the exit. I could not just consider my safety, but that of other drivers and my 15 year old passenger. She is traumatized. I was able to get the car to stop with my entire weight on the pedal. Once stopped, I scrambled to find the reason for the sudden brake problem, checking if anything rolled under my foot, if the floor mat was loose, if the gear shift was wrong, even checked if I accidentally hit the emergency brake. Nothing was out of place. No new dash lights. I looked in the manual. I had no information. I went to jiffy lube and they performed a diagnostic test and informed me they are unable see all the codes with hybrids because Toyota’s computer can only see Just in August I went to Toyota for my oil change, nothing was said about the brakes needing to be fixed and how repairing them now would prevent the failure of the accumulator pump system. If I had known paying $400-$500 for the brakes then would prevent having to pay $3000 to replace a pump. I would have made that sacrifice and went outside of my budget. This is paramount information that should be disclosed to all Toyota customers that take their car in for care and pay. After further research, I STRONGLY BELIEVE TOYOTA EMPLOYEES PURPOSELY WITHHOLD INFORMATION FROM THEIR CUSTOMERS NOT INFORMING CONSUMERS ABOUT AVOIDING PUMP FAILURE AND THE NEED REPAIR THEIR BRAKES AND IS COMPLICIT IN ANY INCIDENT CAUSED BY PUMP FAILURE MAY CAUSE.
Toyota Prius plug-in hybrid 2014
- Date Of Incident: 2024-10-16
- Date Complaint: 2024-10-22
- VIN: JTDKN3DU9E0
- Components: SERVICE BRAKES
- Summary: Without warning, my brakes completely stopped working and I was fortunate enough to be somewhere I was able to pull over without being killed. Toyota is aware of this issue, but put a 10 year timeline on the complementary repair, which is totally unacceptable, as owners were not notified directly about this program, therefore how could we know it existed, was a problem, and to go get it fixed within their arbitrary deadline? I could have died losing brakes on the freeway, or even could have killed or injured others. This is a known, and severe safety hazard, and Toyota is not taking responsibility. It is unconscionable. Hoping for a class action lawsuit. It was a $5500 repair in California, which was almost the value of the car. Absolutely brutal and horrendous business practices from this company. Shame on them. I hope this agency NHTSA will add this report to the pile of others who have reported this, and actually take meaningful action for those of us who have been put at risk, and ripped off in the process.
Toyota Prius plug-in hybrid 2013
- Date Of Incident: 2024-10-22
- Date Complaint: 2024-10-22
- VIN: JTDKN3DU8D5
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Took car in for repair because all the warning lights are on. The repair shop quoted $1200 for Anti lock braking actuator system which is defective. This is a huge safety issue and a costly repair from Toyota.
Toyota Prius plug-in hybrid 2014
- Date Of Incident: 2024-10-11
- Date Complaint: 2024-10-15
- VIN: JTDKN3DU0E1
- Components: SERVICE BRAKES
- Summary: My 2014 prius experienced a failing brake booster actuator assembly. I was driving when suddenly my traction control light came on and my brake pedal turned mushy. I pulled over to a parking lot and put my vehicle in park. As soon as I did this, the ABS and parking brake light both turned on. I had the vehicle towed to the Toyota dealership. They diagnosed the problem as an internal leak in the brake booster actuator assembly. This is a common problem with these vehicles, but instead of Toyota issuing a recall, they only did an extended warranty coverage of which my prius didn't fit the parameters. Now I am stuck with a vehicle that is unsafe to drive and a repair estimate of $3,900 because of one of their parts failing. This should clearly have been made a recall with the volume of prius owners experiencing this problem. What a disappointment after having 3 Toyotas for many years.
Toyota Prius plug-in hybrid 2015
- Date Of Incident: 2023-03-22
- Date Complaint: 2024-10-14
- Crash: 1
- VIN: JTDKN3DU5F0
- Components: UNKNOWN OR OTHER,ENGINE,BACK OVER PREVENTION
- Summary: I want to sale
Toyota Prius plug-in hybrid 2014
- Date Of Incident: 2024-09-24
- Date Complaint: 2024-10-12
- VIN: JTDKN3DU2E0
- Components: SERVICE BRAKES
- Summary: On [XXX] my brakes failed while driving, (brake booster and actuator) moving at 25 mph, all of a sudden lights ABS and brakes indicator light started flashing and beep. I was approaching a yellow light and attempting to slow down, my foot went to to floor and the were NO BRAKES. I used the EMG brake slow down me pulled into an empty parking lot. My vehicle is available for inspection at request. My safety was was put at risk due to having no control and coming very close to crashing into another car putting that driver at risks as well, but was blessed I was able to avoid an accident. This problem has been confirmed by Phillips Toyota in Leesburg FL #(352)728-3020. The vehicle components have not been inspected by others besides the dealer. I am 2 months over the 10yr customer support program at 102k miles. I have been complaining for the past YEAR to the dealer regarding strange noises like chirping, air deflating when pressing brakes, constant buzzing sounds from system even when car is off, and being propelled forward when going over gravel or railroad track surfaces of the ABS light goes on. This is on record and each time I’d ask, they’d mention it is the brake booster going but because there was no indicator lights or code coming up, they were unable to do anything. My last service in may 2024, I requested a diagnostic on the brake system, which I paid extra for, knowing the 10yr program was about to be expired in July. The dealer found no codes and assured me it was safe to drive and that if I were to see those warning light come on, that I was to drive the car straight to the dealer to inspect. Well, long story short, the lights came on, and immediately the were NO Brakes and I was completely out of control with no time to drive it safely to the dealer. I had it towed to the dealer and they quoted me $3000 to repair brake booster/actuator. I am working with Toyota corporate for compensation. This is a major safety issue that should be a RECALL! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Toyota Prius plug-in hybrid 2013
- Date Of Incident: 2023-02-15
- Date Complaint: 2024-10-11
- VIN: JTDKN3DU5D1
- Components: SERVICE BRAKES
- Summary: The car has been making an intermittent buzzing sound that I now have had diagnosed as a failing Brake Booster Actuator. This part is integral to safely stopping the car. Though the actuator has apparently been failing for months, there have not been any DTCs associated with it. I now find that there was a Customer Support Program regarding this issue which has since expired. It is referred to as "Customer Support Program ZJB" and it refers to T-SB-0024-19. Had I been notified of this, I would have had the brake issue corrected before the program expired.
Toyota Prius plug-in hybrid 2014
- Date Of Incident: 2024-10-01
- Date Complaint: 2024-10-11
- VIN: JTDKN3DUXE0
- Components: SERVICE BRAKES
- Summary: The braking system is failing with the following codes I tested with the BlueDriver scanner. Code TypeCodeDescription ABS CodesC1241Low or high power supply coltage ABS CodesC1391Abnormal leak in accumulator Main BodyB1206P/W Master SW ECU Communication Stop Main BodyB2321D-Door Motor ECU Communication Stop Main BodyB2430LED Headlight LH Entry and StartU0142Mainbody Ecu Communication Circuit Entry and StartU0155Lost Communication with Instrument Panel Cluster Control Module The car is available for inspection. This puts the drivers, myself and fiance, at risk of catastrophic collision in the event that the brakes fail while driving. I will call Toyota to obtain a replacement of the system that has occurred with many other drivers. The vehicle has not been inspected by manufacturer yet but it is important to know that this is a serious problem that could kill people. The problem was identified when warning lights came up on the dashboard but there is also a sound coming from the brake actuator that shows a problem. The problem is due to manufacturer error, I have driven the vehicle normally.
Toyota Prius plug-in hybrid 2013
- Date Of Incident: 2024-02-27
- Date Complaint: 2024-10-06
- VIN: JTDKN3DUXD1
- Components: SERVICE BRAKES
- Summary: Brake Booster failed last February 2024 while driving. The mileage at that time was around 89,270. Found out there was customer service support program for this issue that run through 2023. Since I bought the car used from Honda of Capitola (2018), I didn’t get any notification or unaware of this CSP. And the issue came out only this year. Had I know about this letter, I could have this inspected by Toyota. This is very unusual to have a brake booster failed with less than 100K. Called Toyota for assistance but they said I’m passed the CSP service date. Paid $3343.22 to have the car fix last 3/27/24. There should be a recall of this problem as more and more Toyota owner are still having this same issue. Thank you.
Toyota Prius plug-in hybrid 2014
- Date Of Incident: 2024-08-27
- Date Complaint: 2024-10-01
- VIN: JTDKN3DU7E1
- Components: SERVICE BRAKES
- Summary: So my wife is pulling into our driveway with my little ones and notices the ABS, traction control and Brake light come on. I then had the vehicle looked at by a local Toyota dealership and they tell me I'm getting code C1391 and that it's a known issue. They then tell me I'm out of my extended customer support warranty time frame and I will have to pay. According to NHTSA this is a known defect on this vehicle and it affects more than 100k Toyota Prius vehicles. So basically, we've been driving around in a vehicle that the brakes may fail at any moment and potentially kill us all but is only addressed by the manufacturer when the known failure occurs. Even then, they only address it if the error occurs during their set time frame. It seems this has been brought to NHTSA's attention on a few occasions and nothing has been done. I would think brakes are something that warrants a recall on a known defect. Thankfully my wife and kids weren't doing 70mph down the highway when the brakes all of the sudden stopped working.
Toyota Prius plug-in hybrid 2014
- Date Of Incident: 2024-09-26
- Date Complaint: 2024-09-26
- VIN: JTDKN3DU5E1
- Components: SERVICE BRAKES, HYDRAULIC
- Summary: The contact owns a 2014 Toyota Prius. The contact stated while driving at an undisclosed speed, the brake pedal was depressed with several unknown warning lights illuminated. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the brake master cylinder and the brake booster pump assembly had failed and needed to be replaced. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
Toyota Prius plug-in hybrid 2014
- Date Of Incident: 2024-09-09
- Date Complaint: 2024-09-11
- VIN: JTDKN3DU8E1
- Components: SERVICE BRAKES
- Summary: This vehicle lost braking assist while in motion on a well known problem from TOYOTA. There has been class action lawsuits on this very fact. Toyota issued a customer service warranty for vehicles that have less than 150,000 and filed before March 2024! My car has 127k and failure was Sept 9 out of the warranty. I understand that there is a line if the sand however this needs to be a recall as it effects so many vehicles and it is dangerous! I am asking you urge them to make a recall for this! I have paid for this repair and am furious but I had to do it!
Toyota Prius plug-in hybrid 2013
- Date Of Incident: 2024-09-08
- Date Complaint: 2024-09-08
- VIN: JTDKN3DUXD0
- Components: SERVICE BRAKES
- Summary: While driving my brake light, ABS light, and traction(?) light all came on at once. The brake felt like it had resistance and I have to push it a lot harder than normal to stop. I took it to get a diagnostic ran and received the code C1391. After looking more up for this, this is a very known issue for Priuses and I was never made aware of it. This is a safety concern for all Prius drivers and nobody is made aware until it becomes an issue.
Toyota Prius plug-in hybrid 2013
- Date Of Incident: 2024-02-20
- Date Complaint: 2024-09-07
- VIN: JTDKN3DU4D5
- Components: SERVICE BRAKES
- Summary: Getting a C1391 brake module /ABS failure
Toyota Prius plug-in hybrid 2013
- Date Of Incident: 2024-09-02
- Date Complaint: 2024-09-03
- VIN: JTDKN3DU6D1
- Components: SERVICE BRAKES
- Summary: On the way home from a family vacation, the brake warning light, ABS warning, and swerve warning lit up on our 2013 Toyota Prius's dashboard. It was evening already, and with only a few miles to go we continued toward our home. While driving at approximately 50 mph, a red light appeared around a bend. I hit the brakes, a little hard, but certainly with enough time to safely stop. The brakes completely locked and the tired screeched and let off smoke, while the back of the car fishtailed around until we were sideways. It was terrifying. I believe the anti-lock brakes failed, and when they seized up it caused loss of control of the vehicle. Fortunately, no other vehicle was in the left turning lane, where we ended up, and we did not pass into the intersection. No one was hurt, but we could easily have been if not for good luck. I have noticed that the Toyota Prius has had a number of warning and warranty extensions due to brake actuator [XXX] ) and that several class-action lawsuits are underway. We would like to report our problem for the safety of others. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Latest 5 recalls Toyota Prius plug-in hybrid
The National Highway Traffic Safety Administration (NHTSA) has issued 6 recalls for different components of the Toyota Prius plug-in hybrid.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Toyota Prius plug-in hybrid 2012
- Report Received Date: 2017-11-15
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: HYBRID PROPULSION SYSTEM
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
- Consequence: The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
- Model: Toyota Prius plug-in hybrid 2013
- Report Received Date: 2017-11-15
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: HYBRID PROPULSION SYSTEM
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
- Consequence: The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
- Model: Toyota Prius plug-in hybrid 2014
- Report Received Date: 2017-11-15
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: HYBRID PROPULSION SYSTEM
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
- Consequence: The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
- Model: Toyota Prius plug-in hybrid 2015
- Report Received Date: 2017-11-15
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: HYBRID PROPULSION SYSTEM
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012-2015 Prius Plug-in Hybrid vehicles. The hybrid battery contains an Electric Vehicle (EV) fuse that may fracture after repeated high-load driving conditions such as climbing long hills.
- Consequence: The failed fuse may cause the hybrid system to shut down resulting in the loss of power. Loss of power while driving at higher speeds can increase the risk of a crash.
- Remedy: Toyota will notify owners, and dealers will replace the EV fuse, free of charge. The recall is expected to begin January 8, 2018. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0R.
- Model: Toyota Prius plug-in hybrid 2010
- Report Received Date: 2016-06-30
- Manufacturer: Toyota Motor Engineering & Manufacturing
- Components: AIR BAGS:SIDE/WINDOW
- Summary: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
- Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
- Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.