Mazda Cx-50 problems
The Mazda CX-50 is a compact crossover SUV produced by the Japanese automobile manufacturer Mazda since 2022 for the North American and Chinese market. Based on the same transverse, front-wheel-drive platform as the fourth-generation Mazda3 and the CX-30, the vehicle is sold alongside the slightly smaller CX-5 and will be positioned below the larger, rear-wheel-drive based CX-70.
Overview
The CX-50 was officially revealed on November 15, 2021. Compared to the smaller CX-5, the vehicle is designed with emphasis in "active and outdoor lifestyles", by introducing squarer styling and larger body cladding. A more rugged off-road-styled variant named the Meridian Edition is also available. Mazda's i-Activ all-wheel drive technology and Mazda Intelligent Drive Select (Mi-Drive) are standard in the CX-50.
Compared to the CX-5, Mazda designed a lower roof for the CX-50 to grant easier access to the roof racks, despite the increased ground clearance. It is also the first Mazda ever to feature a panoramic sunroof as an option.
The CX-50 began production at the Mazda Toyota Manufacturing USA plant in Huntsville, Alabama, United States alongside the unrelated Toyota Corolla Cross on January 26, 2022, marking Mazda's return to production in the United States after 10 years when American assembly of the Mazda6 sedan ceased in 2012.
In international markets, the CX-50 is also marketed in Colombia since December 2022 and Mexico since March 2023. It is also produced and marketed in China by Changan Mazda, where production started since March 2023. The Chinese model is slightly modified with a longer rear bumper, and a 55 mm (2.2 in) larger rear legroom.
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Mazda Cx-50 model years
Common Mazda Cx-50 problems
Based on complaints from owners of the Mazda CX-50, several common problems have been reported:
- Interior Material Quality: Owners have noted issues with the interior material quality, specifically mentioning that the material on the back hatch door scratches easily and may peel or erode over time. This can affect the aesthetics and durability of the vehicle.
- Key Fob Malfunction: Some owners have experienced problems with the key fob not working properly, where the car does not sense the key if it is inside a purse or bag. Even after replacing the battery, the issue persists, causing inconvenience for owners.
- Vibration Issues: Several owners have reported experiencing vibrations in the steering wheel, gas pedal, and shift knob, particularly noticeable at certain speeds. Despite attempts to address this through balancing and repairs, the vibration problem persists, affecting the driving experience.
- Road Noise and Wind Noise: Complaints have been raised about excessive road noise at highway speeds, which can be bothersome for occupants. Additionally, wind noise has been reported, impacting the overall driving comfort and cabin quietness.
- Infotainment System Problems: Owners have expressed dissatisfaction with the infotainment system, citing issues with connectivity, slow performance, and a confusing user interface. Problems with pairing phones, backup camera reliability, and steering wheel controls have been highlighted as significant concerns affecting the overall driving experience.
These common problems reported by Mazda CX-50 owners highlight various issues ranging from mechanical concerns like oil leaks to interior quality and technology-related issues. Addressing these issues is crucial for Mazda to enhance the overall ownership experience and maintain customer satisfaction.
Does the Mazda CX-50 hold its value?
Question 2: Does the Mazda CX-50 Hold Its Value? The 2023 Mazda CX-50 is expected to have a 69% residual value after 36 months. To keep it simple, after 36 months of purchasing your 2023 Mazda CX-50, the CX-50 will retain 69% of its monetary value.
Is the Mazda CX-50 expensive to maintain?
Concluding Thoughts. The 2024 Mazda CX-50 is clearly a winner when it comes to savings. With lower-than-average maintenance costs and repairs, the 2024 Mazda CX-50 is not only highly affordable to own, but also to purchase with its $30,300 starting MSRP.
How many miles will a Mazda CX-50 last?
The Mazda CX-50 is a new model of the Mazda CX-5 and the first hybrid SUV in North America. It was built in 2023 and is still in production. It's budget-friendly, fuel-efficient, and has a predicted lifespan of 80,000 miles.
What is the predicted reliability of the Mazda CX-50?
Quality and Reliability 70.0/100
The 2024 Mazda CX-50 has a predicted reliability score of 70 out of 100.
Percentage distribution of complaints by Mazda Cx-50 years
We have researched Mazda problems and analysed all the complaints filed against Mazda Cx-50 cars and compiled the top 1 most problematic Mazda Cx-50 model years:
Below you can see the percentage distribution of known problems by Mazda Cx-50 model years.
Distribution of the number of complaints by Mazda Cx-50 years
We've also compiled a chart for you with the number of complaints about Volkswagen Jetta cars of certain model years:
Mazda Cx-50 car problems categorized by type of issue
After analysing all complaints related to Mazda Cx-50 , it was concluded that the most common issues with these cars are:
- Service brakes problems
- Unknown or other problems
- Forward collision avoidance problems
- Structure problems
- Electrical system problems
The graph below shows statistics for all Mazda Cx-50 vehicle components and the number of complaints received.
Distribution of the number of complaints where the accident occurred by Cx-50 model years
A total of 3 complaints were registered in which the accident occurred. In the graph you can see the distribution of the number of complaints by model year.
The NHTSA has received 31 complaints about various vehicle components related to the Mazda Cx-50 . Below are the 25 most recent complaints reported for Mazda Cx-50 vehicles.
Latest 25 complaints
Mazda Cx-50 2023
- Date Of Incident: 2024-09-30
- Date Complaint: 2024-10-01
- VIN: 7MMVABEY8PN
- Components: VISIBILITY
- Summary: The contact owns a 2023 Mazda CX-50. The contact stated while driving approximately 35 MPH, there was a loud booming sound coming from the front section of the panoramic sunroof and the sunroof glass exploded, causing shards of glass to fall into the cabin of the vehicle. The shattered sunroof glass fell onto the driver. There was no injury sustained. During the failure, the sunroof glass was closed. The cause of the failure was not yet determined. The local dealer was notified. The manufacturer was not notified of the failure. The failure mileage was 66,000.
Mazda Cx-50 2023
- Date Of Incident: 2024-07-11
- Date Complaint: 2024-09-24
- Crash: 1
- VIN: 7MMVABXYXPN
- Components: FORWARD COLLISION AVOIDANCE
- Summary: The Collision Avoidance System did not activate, to avoid a front-end collision. The vehicle in front of me stopped, making a right-hand turn onto another road. I moved forward, not seeing him stop. My car rear-ended the vehicle in front of me, with no warning or activation from my system.
Mazda Cx-50 2023
- Date Of Incident: 2024-09-22
- Date Complaint: 2024-09-24
- VIN: 7MMVABXY4PN
- Components: VEHICLE SPEED CONTROL
- Summary: Car has under 14k miles on it. There have been 2 instances going from a stopped to rolling with no foot on the accelerator to turn sharply out of a parking lot where when turning sharply to maneuver the vehicle surges forward and accelerates quickly on its own. It is concerning because both times I was in a small, confined area making turns out of a lot. I do not want an accident to occur due to this issue.
Mazda Cx-50 2023
- Date Of Incident: 2024-09-17
- Date Complaint: 2024-09-22
- VIN: 7MMVABXY0PN
- Components: SERVICE BRAKES
- Summary: I was hearing squealing, as if the brake pads were worn. Called the dealer to ask about parts, was asked to bring it in as it seems too soon for brakes. Upon inspection I was told my rear brakes are worn out at 22k highway miles, and will need rotors too. I asked how this is possible and for a manager whom then stated I could do just the pads. Still no explanation on how, but won't be covered on the warranty. I left without doing the repair because I wanted another mechanic to look at this since you can only get the rear pads from Mazda, so it's expensive. I do need this done and I believe there is a problem with the brake system or the electronic brake you hear engage Everytime you shut the car off. There are also several others complaining about this on Reddit, Google and YouTube, but Mazda seems to be looking the other way in it. I can say this is my 12th Mazda and I have never had one that has needed brakes before 60-70,000 miles and that was with city driving. There is clearly an issue and I'm not the only one.
Mazda Cx-50 2023
- Date Of Incident: 2024-08-23
- Date Complaint: 2024-08-31
- VIN: 7MMVABXY9PN
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: Emergency braking activated with no obvious scenario that would engage it. On different occasion, emergency braking activated in stop and go traffic, causing extreme deceleration resulting in engine stalling.
Mazda Cx-50 2023
- Date Of Incident: 2024-06-02
- Date Complaint: 2024-06-03
- VIN: 7MMVABXY2PN
- Components: SERVICE BRAKES
- Summary: Vehicle was purchase new, experienced safety concerns front brakes driver and passenger leaking brake fluid near brake calipers no warning lights. Fluid in the reservoir got pretty low. Pending case with Mazda USA. Local dealer stated over the phone was not covered because out of warranty 47,000 miles 2023 CX-50 Turbo mostly highway miles this vehicle was purchased as daily driver.
Mazda Cx-50 2023
- Date Of Incident: 2024-05-29
- Date Complaint: 2024-05-31
- VIN: 7MMVABCM7PN
- Components: UNKNOWN OR OTHER
- Summary: Rain water leaking into interior body of vehicle. Water pools up between the headliner and interior body of vehicle. Mold starts to form on headliner fabric and in unseen places on the interior. Safety concern is mold. Living in warm humid tropical climates is asking for serious issues. Symptoms of mold: itching, coughing, wheezing, difficulty breathing, headache, and fatigue. A simple google search shows many owners coming forward online about the same issue happening in the exact location of each Mazda CX50. It’s too specific to ignore. This is being reproduced by dealerships and in other vehicles daily. (Look online, Reddit, Mazda forums.) The warning signs have been mold growing on fabric and water inside vehicle after rain. This is happening to 100s of CX50s.
Mazda Cx-50 2023
- Date Of Incident: 2024-05-31
- Date Complaint: 2024-05-31
- VIN: 7MMVABEYXPN
- Components: UNKNOWN OR OTHER
- Summary: Leaking water in the rear right/left sides from the roof when raining resulting in mold growth inside the roof and hidden areas of the roof / car.
Mazda Cx-50 2023
- Date Of Incident: 2024-02-25
- Date Complaint: 2024-02-27
- VIN: 7MMVABEM1PN
- Components: STEERING
- Summary: The contact owns a 2023 Mazda CX-50. The contact stated that while in a parking lot, the steering wheel was moving to the left and the right. The contact stated that the wheel was wobbling. There were no warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the steering wheel bolt was loosened. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 75,500.
Mazda Cx-50 2023
- Date Of Incident: 2023-08-06
- Date Complaint: 2024-02-20
- VIN: 7MMVABCM9PN
- Components: STRUCTURE
- Summary: Keyless Entry: I have had this vehicle for about 6 months and over that time, more than 3 separate times the keyless entry hasn't unlocked. It may take 2 - 3 tries. It has never failed to eventually unlock. I don't know that it ever failed to lock because approaching the car it would have already been unlocked. I don't always hear it actuate. Auto-lock: I assume the same proximity system that is supposed to detect the keyless fob inside/outside at a distance - could be responsible for failure to auto-lock upon leaving the vehicle. Dependably securing vehicles is a major security problem is some areas and that is a major impetus behind keeping cars locked/and unlocking only as the driver approaches. Imagine being in a desolate parking garage late at night and the door chooses that particular moment to fail to cooperate. Or, if a driver trusts the auto-lock to work and it doesn't. App: In fairness, Mazda does have the MyMazda app that will eventually report to a phone that the car detects that it is unlocked. It seems unreliable. Currently the app has a "star rating" of about 1:10 3 or fewer for various issues. You can't make everyone nor every device cooperate - and to a degree, I can't say that's the problem. I would expect something wrong with the fob or proximity detection system. Just as likely, the door lock actuator has issues. Summary of Problem: Maybe about as many times, the app informs me the car is unlocked when it should have auto-locked. So is it a keyless, app or door actuator problem? Or, a combination? And, it works MOST of the time. I eventually asked myself if I would want someone's wife or kids out there and door locks fail at a critical moment. I must say, I haven't reported it formally because of the intermittent nature and the fact I have an issue with Mazda that has existed from the beginning. Major body parts are poorly fit and beyond contestation. If Mazda ignores that constant issue, an intermittent problem is likely to be as well.
Mazda Cx-50 2023
- Date Of Incident: 2023-12-20
- Date Complaint: 2024-01-22
- VIN: 7MMVABEY4PN
- Components: UNKNOWN OR OTHER,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: The key light went on without me knowing what it was. Brakes are taking a while to engage. The acc stoped my car while driving in traffic almost caused an accident. Don’t know if this matters but phone charger does not stay connected with cover or not.
Mazda Cx-50 2023
- Date Of Incident: 2024-01-17
- Date Complaint: 2024-01-19
- VIN: 7MMVABDY3PN
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES
- Summary: If any liquid or debris material enters the console cover area where many controls for the car are located, the “command switch” (as described by the Mazda dealer) underneath is destroyed. Many items are affected as noted above (some of which I could not check off). They have not responded as to whether some type of shield or even tape could be used to prevent this fault.
Mazda Cx-50 2023
- Date Of Incident: 2023-05-07
- Date Complaint: 2023-12-21
- VIN: 7MMVABCM1PN
- Components: ELECTRICAL SYSTEM,EXTERIOR LIGHTING
- Summary: After installing Mazda Genuine Accessory 4-pin trailer wiring harness (P/N VA40-V7-780A), and Mazda’s trailer hitch as well, found that the wiring does not operate correctly. When the turn signal or hazard lamps are activated while the brake is applied, the trailer lamps will operate erratically, flashing faster for a few cycles, then return to a normal flash rate before the erratic behavior repeats. The Mazda’s lamps operate normally. This has occurred with two different trailers, one with incandescent and one with LED lamps. To verify that the concern wasn’t with the trailers, a small trailer-side harness was made that used a floating ground, and with either incandescent or LED stop/tail/turn lamps plugged into it the concern was the same. Dealership verified the concern and verified correct installation of the vehicle harness. They were able to replicate the concern on another CX-50 as well. They reached out to Mazda’s technical assistance, but have not been advised of a repair. This was several months ago. Mazda’s customer service was of no help. May not be compliant with FMVSS No. 108, S14.9.3.5.3, S14.9.3.9.3, and Figure 2. Concerned that this may increase the risk of another vehicle striking a trailer attached to the Mazda. The vehicle is available for inspection upon request.
Mazda Cx-50 2023
- Date Of Incident: 2023-11-24
- Date Complaint: 2023-12-01
- VIN: 7MMVABXY8PN
- Components: SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
- Summary: We were driving in a snowstorm during the daytime on a 2-lane highway with directional passing lanes (where it opens and closes, not crossing into oncoming lane to pass) from CO to UT. While passing a semi truck, with traffic in the oncoming lane, and behind us, the auto-braking activated. There were no vehicles in front of us. The alert went off, and the car rapidly slowed from 70 to 35, and applying the gas did not resolve the issue. This almost caused a rear end collision by other cars also trying to pass the semi. We think it was either caused by slush thrown up by the passed truck tires, or a slight curve in the road that made the computer think that someone was in front of us. Whatever it was, it was very dangerous to have the brakes slammed on on a snow road with vehicles all around us.
Mazda Cx-50 2023
- Date Of Incident: 2023-11-01
- Date Complaint: 2023-11-21
- VIN: 7MMVABAM4PN
- Components: SUSPENSION
- Summary: Loud suspension clunks at low speeds of 5-25 mph. Dealership has found no visual representation of damage or evidence of part failure. Audibly it sounds like suspension is failing from road use from city driving. Extremely loud and rough ride over typical city streets.
Recalls Mazda Cx-50
The National Highway Traffic Safety Administration (NHTSA) has issued 2 recalls for different components of the Mazda Cx-50.You can explore the year of the Volkswagen Jetta you are interested in by selecting it from the list.
- Model: Mazda Cx-50 2023
- Report Received Date: 2023-04-18
- Manufacturer: Mazda North American Operations
- Components: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
- Summary: Mazda North American Operations (Mazda) is recalling certain 2022-2023 CX-30 and 2023 CX-50 vehicles. The anti-lock brake system (ABS) Hydraulic Control Unit (HCU) may be damaged, which can result in reduced braking ability.
- Consequence: Reduced braking ability can increase the distance required to stop the vehicle, increasing the risk of a crash.
- Remedy: Dealers will inspect and replace the ABS HCU, as necessary, free of charge. Owner notification letters were mailed June 12, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 5823D.
- Model: Mazda Cx-50 2023
- Report Received Date: 2023-03-01
- Manufacturer: Mazda North American Operations
- Components: TRAILER HITCHES
- Summary: Mazda North America Operations (Mazda) is recalling certain 2023 CX-50 vehicles equipped with a Mazda Genuine Accessory trailer hitch. The trailer hitch harness may detach and become damaged, which can result in inoperative trailer lights and/or brakes.
- Consequence: Towing a trailer with inoperative lights or brakes can increase the risk of a crash.
- Remedy: Dealers will repair the trailer hitch harness, free of charge. Owner notification letters were mailed April 11, 2023. Owners may contact Mazda customer service at 1-800-222-5500 option 6. Mazda's number for this recall is 5723B.
Latest negative Mazda Cx-50 car reviews
Latest positive Mazda Cx-50 car reviews
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Vehicle year: 2023
Amazing vehicle. It's so comfortable, it feels like driving a luxury car.
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Vehicle year: 2023
The CX 50 is a nice car, but it could use some improvements to match Mazda's vision of a premium product. Unfortunately, there is very little pocket storage throughout the vehicle, and the B pillar is set too far forward, causing inconvenience when getting in and out of the car. While the recessed window wipers add a streamlined look, they tend to collect debris. The sunroof is also quite noisy, making it difficult to drive with it open. The transmission shift points could use some work, especially when driving on steep grades. Despite its flaws, the CX 50 is a sharp-looking car. However, I personally preferred my old 2011 CX seven, which I felt was a better value for the price. Additionally, the climate control buttons are in an unusual location, and it's difficult to tell if the AC is on or off because the button isn't illuminated. It would be helpful if it appeared on the digital screen like other models. Lastly, while the car came with illuminated sill plates, the rear ones don't light up, which seems like a missed opportunity for consistency.
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Vehicle year: 2023
What an amazing ride! The superior styling is complemented by a fantastic Bose stereo, and the sophisticated safety features ensure that you can relax in the comfortable seats.
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Vehicle year: 2023
I can’t recommend this SUV enough. I have the premium plus trim and the interior is beautiful. The seats are very stylish and comfortable. The Bose sound system sounds so clear and has a lot of depth. The SUV itself drives incredibly smooth and the AWD comes in handy. I love it! Very good investment.
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Vehicle year: 2023
The CX-50 has been a fantastic ride. Its back doors open very wide for easy access and the 'gettyup and go' is amazing with the 2.5 Turbo Engine that comes standard in it! I hope you're loving your car as much as I am!
Are you having problems with your Mazda Cx-50?
Brook McDermott 2024-10-15
Vehicle year: 2023
Hello! I recently test drove a Preferred Plus CX-50, and while I was offered a generous $2,750 discount from MSRP, I ultimately decided not to purchase it. I found the seats to be a bit uncomfortable, especially for longer drives. However, I did have the chance to sit in a Premium Plus model and found that the seat comfort was not significantly different. In my search for the perfect SUV, I test drove models from Mazda, Honda, Nissan, and Toyota, and I must say that Mazda was the most willing to offer a good deal. Thank you for considering my experience!
Rollin Hettinger 2024-10-13
Vehicle year: 2023
My wife and I recently purchased a new cx50 and we absolutely love it! While we have had some trouble with the app, we have found that it works well for one person. However, we were disappointed to find that it does not allow for two people to use it. We hope that Mazda will improve the app in the future.
Rickie Satterfield 2024-09-16
Vehicle year: 2023
I was disappointed by the lack of space in the back of this vehicle, which was one of the worst I have ever experienced. I have been searching for an SUV to buy, but due to a shortage and dealers overcharging, I have checked almost all 2023 models to find one at the right price that is comfortable for my family, good on gas, and meets our other needs. I have looked at a variety of models, including the Lexus UXh-250, Kona, Seltos, Tucson HEV, Sportage HEV, Eclipse Cross, Outlander PHEV, Rogue Sport/Qashqai, Rogue, Kicks, Rav4, Scape PHEV, Equinox, Buick Encore, Envision, Trailblazer, Equinox, Tiguan, and Taos. Unfortunately, the CX-50 is not suitable for a family. While the front seat is comfortable and has great materials and technology, the back seat is practically useless, even for small children. I am only 5'5'' and my wife is even smaller at 4'9'', yet we both found the space in the back to be extremely tight. I had to exit the vehicle sideways and my feet were stuck under the front seat. It was impossible to sit in the middle seat due to the lack of space. I wonder if the engineers who designed this SUV were fired, and if not, they should be. This car has the worst space in the second row, even worse than small cars like my Corolla. If someone my size cannot sit comfortably in the back, then it is unlikely that anyone in North America can. SUVs are meant to be family vehicles, but if no one can fit in the back, then this vehicle is not suitable for that purpose.
Erin Baumbach 2024-02-23
Vehicle year: 2023
The buttons on the side of the key fob are very sensitive and can easily be pressed by accident, which can be frustrating. Unfortunately, I have had some bad experiences with my car being robbed and the lift gate opening unexpectedly. This has happened to me several times, even in extreme weather conditions. Additionally, I have found that the center console is not very durable and can be difficult to use. Overall, I would recommend considering these issues before purchasing this vehicle. However, if you have a large property and a spacious garage, this may not be a concern for you. Thank you for considering my experience.
Jettie Ziemann 2024-02-12
Vehicle year: 2023
I test drove the vehicle and while it had some quirks, overall it was a decent experience. The steering response was good and it had a nice interior. However, there were some downsides such as imprecise brakes that caused the car to slide forward when I held them down, and the 20